SCOR Model - Applications

And Examples in Different Industrial

Environments

• Presenter: Raúl Zúñiga

• September 30, 2020
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AGENDA

I. Introduction
II. Mineral Raw Material Industry (MRMI)
Environment
III. Service Environment
IV. Geographic Information System (GIS)
Environment
V. Military Environment

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I. Introduction

 Highlight the important and unique characteristics

of each type of industry or environment.
 Highlight the differences and similarities in
comparison with manufacturing industry.
 Describe how the SCOR model is adapted and/or
extended in different industries or environments.
 Show some outcomes of adaptation and/or
extension of SCOR model in some applications.

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II. MRMI Environment: Introduction of an Application
of SCOR Model
Author Reference: Zuñiga, Raul (2011). Modelling and Evaluation of the Early Part of the
Supply Chain in the Mineral Raw Materials Industry, PhD Research, Bremen
University, Bremen, Germany.

Objective Develop an extension of the SCOR model as a process model to

describe the early supply chain processes on the mineral raw
materials industry.

The extended model will cover: the process model, the KPI´s and
the best practices for this industry.

Methodolo Content analysis; field observation of processes in Chilean copper

gy & mining companies; semi-structured interviews with copper mining
Procedure experts; modelling design proposal to the processes, KPIs, best
practices; a case study in the copper industry in Chile for validation

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II. MRMI Env.: Introduction and Motivation to this Application

Todays models for Supply Chains consider the mineral raw material depository
as an infinite resource.

Exploración Development Extraction Processing Delivering

Figure adapted from: Barnard J..: A multi-view framework for defining the
services supply chain using object oriented methodology, figure 1, pp 1.

In future, a reliable access to

seldom natural resources will be
the main success factor for the
New processes are needed in the existing
manufacturing industry!
Supply Chain models, in an industrial
environment which depends on the existence
of finite natural resources
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II. MRMI Environment: The Coverage of the SCOR model

MRMI: Mineral Raw MI:Manufacturing Plan

Material Industry Industry (Semi)

Source Make Deliver Source Make Deliver Source Make Deliver Source
Source Make Deliver Source

Return Return Return Return Return Return Return

Return Return
Suppliers’ Your Company Customer’s
Supplier Customer
Supplier Customer

SCOR Model

MRMI: Sourcing process focuses on MI: Sourcing process focuses on Purchasing. For
the following processes: example, Stocked Product S1 includes:
Exploration
Schedule Authorize
& Development Extraction Receive Verif y Transf er
product Supplier
Feasibility process process product product product
delivery payments
process

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II. MRMI Environment: Sourcing Process – Comparison

with Manufacturing Environment

Any component in a production In contrast, the sourcing process
material warehouse can be easily include: exploration,
accessed at once and fed into the development and extraction
assembly line processes.

The “extraction” in Manufacturing The extraction in Mining

- The difference between them is the way to obtain raw materials.

- The MRMI is the first supplier in the Supply Chain.
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II. MRMI Environment: Early Supply Chain Processes –
Sourcing Process – The Extraction Process

Semi
Exploration Development Extraction Processing Distribution Manufacturer

Sourcing Process Making Delivering Process

Process
The Extraction Process:
Objective: To remove the rock from the mine to be sent to the next stage (Processing).

The mineral extraction may be carried out by two ways: 1). Open Pit Mining, 2). Underground
mining.

Open PiT Mine

1). Open Pit Mining 2). Underground Mining

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II. MRMI Environment: Early Supply Chain Processes –
Sourcing Process – The Extraction Process

Drilling Drilled Shot Blasting Loading

Processing
EXTRACTION – OPEN PIT MINE (Mineral)
Waste rock
Transport ( low grade,
dump)

Drilling Drilled Shot Blasting Loading

Processing
EXTRACTION – UNDERGROUND MINE
(Mineral)
Transport
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II. MRMI Environment: Supply Chain Modelling –
The Extraction Process

SOURCE – S1 MAKE- M1 DELIVER- D1

Sourcing The Extraction Process Delivering

special
Sterile
waste
storage

Transport
storage

Transport
Supplier Customer
Blocks Ore & waste Transport
Break Rock (ore)
(Construction
Stock storage (Crusher in
Process) Processing
Plant)
Inventory Manufacture Warehousing

Production planning and Distribution and

inventory control logistics

Product (ore) flow Waste flow Information and money

flow
(Material) (Material)

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II. MRMI Environment: Supply Chain Modelling –
The Extraction Process

VIDEO 1: The Extraction Process in a COPPER MINE

(from 7.07 min. to 8.50 min.)

VIDEO 2: The Extraction Process in a DIAMOND MINE

(from 13.15 min. to 19.40 min.)

http://www.youtube.com/watch?v=UZ2m4xjMjCQ&feature=related

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III. Service Environment

Author Reference:. James H. Barnard, A Multi-view Framework for Defining the Services
Supply Chain using Object Oriented Methology, PhD dissertation at University of
Central Florida, Orlando – Florida USA, 2006.

Objective To define comprehensively, a new services supply-chain

model that is applicable to the United States government
classification of a service and to ensure the scalability and
integration capability of the model.

Methodology - Two phases of analysis:

& Procedure 1.-Analysis of idealized 4 cases. Input characteristics to use in
the development of the SSCM processes.
2.-Uses the characteristics to develop and implement a new
SSCM standard. Use input from SCOR framework.
-Final Verification of the model by industry experts ensures
conceptually that the framework is applicable.

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SERVICE Env.: Introduction and Motivation to this Application

Some concepts are missing from current S.C. frameworks.

1.Multiple industry views are not present,
2.No enterprise level information and process integration specific to service
industry operations,
3.Focus is at the functional level of integration; service industry integration is at
the customer level,
4.Manufacturing industry specific semantics and processes, and;
5.Adaptations of current frameworks require translation of manufacturing
conceptualizations to service conceptualizations.
It is necessary to understand the following questions:

What is the service?,

Who is the customer?,
How is the service delivered?, and
When is the service delivered?.

Objective: To define the generic service S.C. processes, and develop a

integrated services S.C. model.

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III. Service Environment: A list of business types.

Select 4 representative cases for service industry? 14

III. Service Environment: Selected Case Study related
to taxonomy and Industrial represented.

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III. Service Environment : Definition and Characteristics

The definition of service for this research is:

Any material or non-material,

definable asset requested by a customer …

..where the customer is the initiator of a request,

and the asset is delivered at any point in time a customer

requests usage.

Design a flow chart that you have to do when you go to Dentist 16

III. Service Environment : Example: A Typical Patient
Process Flow Chart
Visit Patient
Patient Requests
Scheduled Schedule
Visit

No Resources
Allocated and
Scheduled
Patient Chart
Yes Identified and
Patient Arrives Patient Pulled
Registration

Patient
Visit

Patient
Discharge
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III. Service Environment : Outcome - S2COR Model

PLAN
P1: Plan Supply Chain

P2: Plan Request P3: Plan Fulfill P4: Plan Deliver

CUSTOMERS / SUPPLIERS

CUSTOMERS / SUPPLIERS
REQUEST FULFILL DELIVER

R1: Scheduled Service R1: Scheduled Service R1: Scheduled Service

R2: Unscheduled Service R2: Unscheduled Service R2: Unscheduled Service

R3: Contract Service R3: Contract Service R3: Contract Service

ENABLE

EP: Enable Plan ER: Enable Request EF: Enable Fulfill ED: Enable Deliver

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IV. GIS Environment
Application Area Application Area: GEOGRAPHICAL INFORMATION SYSTEM (GIS) INDUSTRY IN
and Author SOUTH AFRICA - „Understanding data supply chains by using the Supply-Chain
Operations Reference (SCOR) model”
Reference: Schmitz, P.M.U. (2007). The use of supply chains and supply
chain management to improve the efficiency and effectiveness of GIS
units. PhD thesis, University of Johannesburg, South Africa.
Objective To provide such a “tool”, namely the establishment of supply
chains and SCM to manage this chain, enabling a GIS unit
to respond to the needs of their customers with the right
product at the right time in an efficient and effective manner.

Methodology & Based on the methodology described by Bolstorff and Rosenbaum

Procedure (2003),

Phases: business context, Performance and Benchmarking,

Mapping As IS, Disconnect and Oportunity Analysis, Identif. Areas
of Improv., Recommendations and Implementations.

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IV. GIS Environment : What is a Geographic Information
System (GIS)?

In simple terms:

A computer system
capable of holding and
using data describing
places on the earth's
surface.

It is an organized collection of
computer hardware, software,
geographic data, and
personnel designed to
efficiently capture, store,
update, manipulate, analyze,
and display all forms of
geographically referenced
information.
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IV. GIS Environment : What is a GIS?

Identify the raw material for the GIS? 21

IV. GIS Environment : GIS Supply Chain
(based on Beamon, 1998: The Supply Chain Process, Figure 1)

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IV. GIS Environment : Characteristics

Goods Spatial data sets (GIS products)

GIS Unit Produce GIS products

Suppliers Source of spatial and non-spatial data

GIS Unit Verify the data, manipulate and transform

the data into a new GIS product, test and
validate the new GIS product and DELIVER it
to customer

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IV. GIS Environment :Outcome - Supply Chain
model and problems areas

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V. Military Environment

Author Reference: Bean, W.L., Schmitz, P.M.U. and Engelbrecht, G.N., 2009: Adapting the
SCOR Model to suit the military: A South African Example. In Proceedings of the 14th
Annual Logistics Research Network Conference: Volatile and Fragile Supply Chains. 9th–
11th September 2009, Cardiff Business School, Cardiff University.

Objective The SCOR model is used to provide a structured approach

that can be used to implement modern day supply chain
management processes in Department of Defense (DoD)
logistics organisations.

Methodolog SCOR model was the basis for modeling the SANDF’s supply
y& chain. Three cases studies.
Procedure

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V. Military Environment : Some of the Products

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V. Military Environment : SCOR Model Adaptation

Why are there S4, M4, M5, M6, M7 second level processes? 27
Thank you for your
attention!

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