Personal Selling is a seller’s attempt to persuade a buyer to make a purchase.
Selling Terms is the length of time a seller allows a buyer to pay for the goods or services sold on credit. Price is the market value, or agreed exchange value that will purchase a definite quantity, weight or other measure of goods or services.
Selling Techniques is the process of approaching prospective customers or clients who were not expecting such an interaction. SELLING STRATEGIES
1.Cold Calling - the process of approaching prospective customers or clients who were not expecting such an interaction.
2. Consultative Selling – emphasize customers’ needs and meeting those needs with solutions combining products or services.
3. Direct Selling – face to face presentation, demonstration and sale of products or services, usually at the home or office of a prospect by the independent direct seller.
4. Persuasive Selling – It calls for the ability of the seller to persuade his buyer according to the compelling reasons why the buyers need to buy your enterprise. Steps You May Follow in Selling
1.Prospecting – You can get prospects from a number of sources. oftentimes, referral from existing customers is the best way. What you only need to do is ask. On the other hand, qualifying prospects is an activity where you are trying to determine whether you are likely to buy. The importance of this is based on the premise that not all prospects meet the criteria to buy. 2.Sales Presentation – It is the time when you are presenting your product or service to your customers with the objective to stimulate further their interest. 3. Handling questions – Usually, prospects are objecting based on costs, benefits or both. They also do it because they do not see the necessity to buy. 4. Closing – This is one of the important steps because in this stage you will ask your clients orders and secure their commitment to purchase. Oftentimes, you will be the one to initiate the closing.
5. Build Long –Term Relationships – Let it not be said that the closing is not the end of selling but the beginning of your long -term relations with the customers. It involves follow - up sales to see to it that they are satisfied with your enterprise. William A. O’Connell came up with a conclusion in his research that conducting the follow – ups is necessary to obtain repeat sales from existing customers. It also costs about half the amount needed to close a sale with a new customer. ACTIVITY
Let us now consider the following steps in selling. This activity aims to show your capability in actual selling by sharing your views on given situations.
1. If your sari – sari store is in the slum area what selling strategy would you employ? Explain why? _________________________________________________________________________ _________________________________________________________________________ _________________________________________________________________________ ________________________________. 2. In your proposed Business,
a. List down at least five possible prospects where number one is your major prospect and number five is your least prospect. You may choose from the box below or you may write your own.