Assessing an interpreting faults

Lesson page 40
?What does “assess” mean

To decide the importance, the quality, or the

price of somthing
?What does “interpret” mean

To decide what the intended meaning of

.something is
?”What is a “fault
A problem
A mistake
A broken part in a device
An error
A defect
Let’s talk about the steps for solving a
technical problem
User’s observation .1
The user of the device notices the problem
:and knows the

Nature of the problem

Circumstances of the problem
External factors which caused the problem
The process of elimination .2
When a problem has different possible
causes, we need to eliminate those which
.are not the reason
Identify failure .3
When possible causes are eliminated, we
end up with one cause which led to the
.problem
.Now, the cause of the problem is knon
Determine action and urgency .4
Since the cause is known, we can decide
.what to do to solve the problem

.We can also decide how urgent action is

Sometimes action needs to be immediate

.and sometimes it can wait
Now, let’s imagine the following
:situation

I tried to charge my mobile yesterday, but it

.wouldn’t charge
What are the possible causes for this
?problem
Al is a help line assistant
Mr. Rooney is an engineer at a quarry
A diesel engine problem
The warning message says
” “Check Injection
 What are the possible
?causes for this problem
A fault in the fuel injection system .1
A software problem .2
A defective sensor .3
Refueling from your own tank, not .4
from a gas station
It is a faulty pre-heater