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PHARMACEUTICAL
MARKETING
AND
ENTREPRENEURSHIP
Marketing MIx
The Marketing Mix
The tools available to a business to gain the reaction
it is seeking from its target market in relation to its
marketing objectives
7Ps – Price, Product, Promotion, Place, People,
Process, Physical Environment
Traditional 4Ps extended to cope with today's
changing environment
The Marketing “Mix”
Marketing Mix – 4Ps
The marketing mix elements that make up an organization’s
marketing program :
1. Product
2. Promotion
3. Price
4. Place
These are management decisions, controllable
factors
Marketing Activities
5
4 Ps – 8Ps
PHYSICAL EVIDENCE – refers to the physical environment in
which services are provided and all tangible cues (e.g., employee’s
uniform, documentation, signage)
PARTICIPANTS – all personnel associated with the provision of
services
PROCESS - includes all policies, procedures, rules, guidelines and
work flow design
POSITIONING – refers to the development of a favorable image
in the minds of customers
Marketing Activities
7