COURSE - LEAN SIX SIGMA

TOPIC : HISTORY OF TOTAL QUALITY

MANAGEMENT
PROF YOGESH BRAHMANKAR
 TESTING..> QC > SQC > SPC > QA JOURNEY

Walter Shewart Joseph Juran

Edward Deming Toyota Production Systems

A V Fiegenbaum Philips Crosby

Taguchi – Loss Function

Motorola and GE
 JURAN’S TRILOGY
• QUALITY PLANNING- QUALITY CONTROL – QUALITY
IMPROVEMENT

• EMPHASIS ON QUALITY PLANNING:

• JURAN’S FINDINGS : 80% DEFICIENCIES ARE DUE TO
POOR QUALITY PLANNING . QUALITY PLANNING
INTEGRATES ATTAINMENT OF ORG.GOALS
THROUGH WELL-DEFINED PROCESSES. PLANNING
DIFFERS FROM TRADITIONAL BUDGETING

CONCEPT OF COPQ
 10 STEP JQIP
 PHILIP CROSBY’S THEORY

- 6 CS OF IMPROVEMENT
COMPREHENSIONS COMMITMENTS
- COMPETENCE CORRECTIONS
- COMMUNICATION CONTINUANCE

• ‘FOCUS ON EDUCATION AND ERROR

PREVENTION
• GOALS – ZERO DEFECT AND TO GET THE
THINGS RIGHT THE FIRST TIME
 ERA OF QA AND NOT QC

TQM Six Sigma Lean Manufacturing

Lean Six Sigma

ISO9001 World Class Manufacturing
World Class Quality
Deming’s Criteria
TPM KAIZEN
NEXT SESSION….

NEED FOR LEAN SIX SIGMA PRACTICES

AND DIFFERENCE BETWEEN LEAN AND SIX
SIGMA

THANK YOU!