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  • Converting Challenges Into Opportunities

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    Muhammad Taha Siddiqui
    19 views6 pages
    This document describes how Misbah Arif Siddiqui used design thinking to address the challenge of high response times in chats. They first empathized by understanding their problem, then defined the problem as taking too long to write responses. They ideated a solution of using keywords to write faster, and prototyped a Chrome extension called Spellbee to implement keywords like "omp" for "one moment please". Testing showed this approach improved their chat response time.

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    Converting Challenges into Opportunities

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    This document describes how Misbah Arif Siddiqui used design thinking to address the challenge of high response times in chats. They first empathized by understanding their problem, then defined the problem as taking too long to write responses. They ideated a solution of using keywords to write faster, and prototyped a Chrome extension called Spellbee to implement keywords like "omp" for "one moment please". Testing showed this approach improved their chat response time.

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    © All Rights Reserved
    Download as PPTX, PDF, TXT or read online from Scribd
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    19 views6 pages

    Converting Challenges Into Opportunities

    Uploaded by

    Muhammad Taha Siddiqui
    This document describes how Misbah Arif Siddiqui used design thinking to address the challenge of high response times in chats. They first empathized by understanding their problem, then defined the problem as taking too long to write responses. They ideated a solution of using keywords to write faster, and prototyped a Chrome extension called Spellbee to implement keywords like "omp" for "one moment please". Testing showed this approach improved their chat response time.

    Copyright:

    © All Rights Reserved
    Download as PPTX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    of 6

    Converting Challenges into

    Opportunities
    Misbah Arif Siddiqui
    Identifying the problem
    High response time in chats
    How can it be solved?
    By observing
    Creative Problem Technique used
    Design Thinking
    How it was implemented?
    Empathize: I understand my Prototype: I installed an
    problem firstly. extension on my Google Chrome
    Define: I analyzed that I can i.e. Spellbee. It helped me using
    solve it by using keywords in my keywords such as “omp” for
    chats as it took more time in my “one moment please”.
    writing. Test: I saw improvement in my
    Ideate: I imagine how easy it will chat response time.
    be for me to actually handle a
    chat with those key words.
    THANK YOU

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