Essential HR

For Those Who Have Recently

Assumed HR Responsibilities
Session Objectives
Understand HR priorities
Learn more about the organization
Identify the requirements of employment
laws and workplace policy
Make ethical decisions
Perform job responsibilities successfully
 Understanding
the business
strategy
Keeping
Recruiting
accurate records
and hiring

HR
Administering PRIORITIES Managing
compensation new employee
and benefits orientation

Promoting
Communicating
and enforcing
information
policies
 Handling leaves
of absence

Ensuring
Terminating compliance with
employees employment and
safety laws

HR SHARED
RESPONSIBILITIES

Dealing with
employee
service providers
complaints
Coordinating
and facilitating
training and
development
What You Need to Know
About the Organization
• Mission, and strategic
goals and objectives
• Products, services,
and customers
• Practices and procedures
• People and processes
• Job descriptions and
classifications
• Labor markets and
recruiting sources
• Metrics
What You Need to Know
About the Organization (cont.)
• HR communications
• Personnel files
• Policy and regulatory issues
• Benefits and compensation
• Performance management
• Safety, health, and
wellness programs
Compliance with
Laws and Regulations
• Who is protected?
• What is required or
prohibited?
• Where can you find
more information?
• Are there local, state,
and federal laws?
• Who can you contact if
you have compliance
questions?
Compliance with
Laws and Regulations (cont.)
• Are there posting requirements?
• What else do you need to tell employees?
• What records must you keep and how long
do you have to retain them?
• How do you deal with employee
complaints?
• What do you need to know about
enforcement agencies, investigations,
and penalties for noncompliance?
Workplace Policies
• Have you read all the organization’s
policies?
• What is the purpose of each policy?
• How are policies communicated to
employees?
• How do policies assist in legal compliance?
• What happens when policies change?
• What are the consequences of violating
policies?
Professional Ethics
• Confidentiality and trust
• Hiring and compensation
• Discipline and discharge
• Training and development
• Performance evaluations
and promotions
Professional Ethics (cont.)
• Employee privacy
• Discrimination
• Relationships within
the organization
• Relationships with
service providers
 HR Basics:
True or False?
You have little to do with workplace
policies.
You only need to know about employees,
not products, services, or customers.
Ethics is not generally an HR issue.
You should be familiar with state and
federal employment laws.
HR Basics
Do you understand:
• HR priorities?
• What you need to
know about the
organization?
• Compliance with
employment laws?
• Workplace policies?
• Professional ethics?
HR Communications
• Employee handbook
• Management policy
manual
• Orientation and
training programs
• Brochures, booklets,
and payroll stuffers
HR Communications (cont.)
• Posters
• Bulletin boards
• Newsletters
• E-mail, intranet,
and Internet
HR Communications (cont.)
• Memos
• Meetings
• Surveys,
questionnaires, and
suggestion systems
• Communication with
supervisors and
managers
Recordkeeping
• Employment applications, résumés,
authorizations for release of information
References,
Job
• Completed titles,
Signatures
Employment
JobI-9 descriptions,
background
acknowledging
applications,
interview
Forms
W-4,
Completed I-9W-2 notes
forms
Forms
résumés,
policy
and
check
• Job interviewandreview
authorizations
andand receipt
classifications
information
evaluations
notes evaluations
forofrelease
• References, employee of information
background handbook
check information
• Job titles, descriptions, and classifications
• W-4, W-2 forms
• Signatures acknowledging policy review
and receipt of employee handbook
Recordkeeping (cont.)
• Inventories of skills and competencies
• Performance appraisals, performance goals
• Promotions,
Training
Inventories
Performance
Promotions,
Leaves
Exit Documentation
transfers,
Discipline, of skills
and salary histories
ofgrievance,
interview appraisals,
absence
transfers,
reports
and investigation
and
• Discipline,
and competencies
performance
salary
grievance, reports
andgoals
histories
investigation
reports
• Leaves of absence
• Training documentation
• Exit interview reports
Recruiting
And Hiring
Recruiting sources include:
• Employment
advertisements
• Employment agencies
• Job postings
• Promotions from within
• Applications on file
• Employee referrals
• Job fairs
Recruiting and Hiring (cont.)
• Screening
applications and
résumés
• Conducting job
interviews
• References and
background checks
• Hiring the best
candidate
Interviewing
Job Candidates
• Gain relevant
information
• Avoid discriminatory
questions
• Conduct with an
open mind
• Talk about the
organization and the job
• Ask all candidates the
same questions
Interviewing
Job Candidates (cont.)
• Assess skills, knowledge,
and competencies
• Find out about past
job experience
• Ask for examples of
problems faced in prior
jobs and solutions
• Ask about achievements
• Allow applicant to ask
questions about the job
and organization
Compensation & Benefits
Monetary issues
Payroll practices
Healthcare plans
Disability insurance
Leaves of absence
Compensation & Benefits
(cont.)
Retirement plans
Workers’ compensation
Reimbursement accounts
College tuition programs
Employee assistance programs
Orientation and Training
Orientation programs:
• Supervisory training
• Role of supervisors
in employee training
• Regulatory
considerations
• Organizational
training needs
• Documentation
Orientation and Training
(cont.)
Employee training topics:
• Sexual harassment
• Diversity and
discrimination
• Safety and emergency
procedures
• Quality and
customer service
• Wellness
• Specific work skills
and competencies
 HR Responsibilities:
Matching Quiz
Communication Orientation

Recruiting & Hiring Health plan

Training &
Development W-4 form

Benefits Employee handbook

Recordkeeping Job Interview

HR Responsibilities
Do you understand:
• HR communications?
• Recordkeeping?
• Recruiting and hiring?
• Compensation
and benefits?
• Orientation and
training?
Key Points to Remember
We depend on you to ensure that we hire,
train, and retain well qualified employees
We rely on you to communicate
information, administer programs, and
promote and help enforce workplace
policies
You play a central role in compliance efforts
You must become an expert in all your
HR responsibilities