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  • Cross Cultural Communication: - Characteristics of Culture - Social Differences - Contextual Differences - Ethnocentrism

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    Pramodh Bhupathi
    49 views19 pages
    This document discusses various topics related to cross-cultural communication including characteristics of culture, challenges in interpersonal communication, developing communication competence through listening, perception barriers, personality barriers, implications of culture for verbal and nonverbal communication, models of communication, similarities and differences between verbal and nonverbal communication, technology's role in business communication, and communication channels and networks.

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    This document discusses various topics related to cross-cultural communication including characteristics of culture, challenges in interpersonal communication, developing communication competence through listening, perception barriers, personality barriers, implications of culture for verbal and nonverbal communication, models of communication, similarities and differences between verbal and nonverbal communication, technology's role in business communication, and communication channels and networks.

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    Attribution Non-Commercial (BY-NC)
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    49 views19 pages

    Cross Cultural Communication: - Characteristics of Culture - Social Differences - Contextual Differences - Ethnocentrism

    Uploaded by

    Pramodh Bhupathi
    This document discusses various topics related to cross-cultural communication including characteristics of culture, challenges in interpersonal communication, developing communication competence through listening, perception barriers, personality barriers, implications of culture for verbal and nonverbal communication, models of communication, similarities and differences between verbal and nonverbal communication, technology's role in business communication, and communication channels and networks.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as PPT, PDF, TXT or read online from Scribd
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    of 19

    Cross Cultural Communication

    •Characteristics of Culture
    •Social Differences
    •Contextual differences
    •Ethnocentrism
    Interpersonal Communication
    Challenges

    • Sender, Receiver and


    Situation related barriers

    • Measures to overcome
    barriers
    Developing Communication
    Competence
    (LISTENING)

    • Selective and Fake Listening


    • Measures to improve listening
    skills
    • Developing other related
    competence
    Perception in Communication

    • The perceptual process


    • The perceptual errors in
    communication
    • Measures to overcome
    them
    Individual personality Barriers in
    Communication

    • Individual personality
    differences
    • Their impact on
    Communication
    • Measures to overcome
    them
    Culture and Communication

    • What is culture in business


    parlance?
    • Implications for verbal
    communication
    • Implications for non-verbal
    communication
    • Problems of cultural diversity
    External Communication

    • Communication audit
    • Press Release
    • Invitation to tenders, bid, press
    conference, exhibitions and
    launches, magazines and
    brochures
    Internal Communication

    • Memorandum
    • Notices/Circulars & Orders
    • Agenda & Minutes
    • Report Writing
    Neurolinguistic Programming
    (NLP)

    • Concept and Process


    • Diagrammatic representation
    with explanation
    • Utilitarian values in business
    Communication
    Interpersonal model of
    communication

    • Concept
    • Process
    • Diagrammatic representation
    with explanation
    • Utilitarian values in business
    Communication
    Transactional Model of
    Communication

    • Concept
    • Process
    • Diagrammatic representation
    with explanation
    • Utilitarian value in business
    Communication
    Interactive Model of
    Communication

    • Concept
    • Process
    • Diagrammatic Representation
    with explanation
    • Utilitarian values in business
    Communication
    Linear Model of Communication

    • Concept
    • Process
    • Diagrammatic Representation with
    explanation
    • Utilitarian values in business
    communication
    Similarities and Differences
    b/n verbal and non verbal
    communication
    • Formal v/s informal verbal
    communication
    • Written communication in
    business
    • Non Verbal communication as a
    force multiplier of an effective
    communication
    • Similarities and differences of both
    Kinesics and Proxemics in
    Communication

    • Adv. of proxemics
    • Adv. of kinesics
    • Limitation of proxemics
    • Limitation of kinesics
    • Comparative study of both
    Verbal Communication – Oral &
    Written
    • Advantages of oral communication
    • Advantages of written
    communication
    • Disadvantages of oral
    communication
    • Disadvantages of written
    communication
    • A comparative study of both
    Technology in Business
    Communication

    • Early innovations and conventional


    office
    • Electronics revolution & other
    advances
    • Telecommunication
    • Integration of modern technology
    in business communication
    Channels of Communication

    • Formal channels of
    communication & its influence
    • Grapevine as informal channel
    of communication
    • Merits & Demerits of
    grapevines
    • Effective use of grapevines
    Patterns of communication/
    Communication Networks

    • Factors influencing
    organizational Communication
    • Patterns of communication
    • Limitations of Communication
    Patterns

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