A Summary of Benchmarking in the Development of the HR Function in India

Period Development Outlook Emphasis Status

1920s and 1930s Beginning Progmatism of Statutory welfare/ Clerical
capitalists paternalism

1940s and 1960s Struggling for Technical legalistic Introduction of techniques Administrative
corporate recognition
1970s and 1980s Impressing with Professional Regulatory conformance; Maintenance
sophistication legalistic; imposition of standards
impersonal on other functions
Late 1980s, 1990s, Promising with Philosophical Human Values; Managerial/
and after 2000 national and technology and catalyst
international outlook productivity through
people
 HR Role Matrix
Strategic Focus

Change Agent
Strategic Partner
-- Adapting to environment change
-- Designing organizational structure
-- Monitoring work culture and climate
-- HR policy formulation and implementation within
-- Manpower planning sources linked to the organization
organizational business objectives -- Managing transformation and change
Processes Leader People
Employee Champion

Administrative Expert -- Creating an enabling environment

-- Designing and delivering efficient HR -- Proactively understand and address the
needs of employees
process for: