the discipline concerned with what is morally good and bad or right and wrong s E t h i c s Busines
also known as Corporate Ethics, is a
form of applied ethics or professional ethics, that examines ethical principles and moral or ethical problems that can arise in a business environment. Why should businesses be ethically sensitive? • Businesses play a major role in keeping the economy alive, it is therefore necessary to ensure the proper and ethical governance of businesses. • Business people – manager, employees and the organizational leaders must behave in an ethical manners in managing and operating a business. Otherwise, no one will be willing to invest or loan money to the business. • Business activities must be viewed and examined from the perspective of morality. • Business without ethics threatens the survival of human society and in some cases, destroy the relationship of people. Ethical behavior and corporate social responsibility can bring significant benefits to a business.. Attract customers to the firm’s products, which means boosting sales and profits Make employees want to stay with the business, reduce labor turnover and therefore increase productivity Attract more employees wanting to work for the business, reduce recruitment costs and enable the company to get the most talented employees Attract investors and keep the company’s share price high, thereby protecting the business from takeover There are numerous ways in which a company reflects its ethics. maintaining a safe and secure workplace preventing discrimination and harassment reducing rates of employee’s misconduct building loyalty with consumers and suppliers reducing litigation and business arguments. th i cs a n d it s Business E f i c C or p or a t e V a l u e s . S p eci • Diversity • Safe and Secure Workplace • Commercial Interactions • Employee Reporting • Social Media • Corporate Social Responsibility Div er s i ty • We live in a diverse world and our company should reflect the importance of diversity, at the board level, in top management, and our overall workplace and relationships with outside vendors.
• A diverse workplace has to be a stated objective,
should be measured, and promoted as a way to build trust internally and externally with our employees, communities and government stakeholders. re Wor kp l a ce fe a n d S ecu Sa
• Companies have to maintain a safe and
secure workplace. • Employees’ concerns have to be identified and addressed. • There is no place for bullying, harassment, or threats of physical or emotional harm. • If the company is committed to its principles, a safe and secure workplace must be protected l In t er act io n s Comm er ci a
A company conducts numerous business transactions each day, with
consumers, vendors, suppliers, agents, distributors and others. •Business ethics need to be applied in each of these situations – honesty, fairness and integrity means that company actors do not cheat, lie, trick or engage in other behaviors designed to earn a transaction to the detriment of the other person. •There is nothing wrong with aggressive competition but within the confines of honesty, fairness and integrity. •A company that emphasizes this approach will see positive gains while avoiding potentially unethical or illegal conduct. •Ethical business interactions ensure that the company’s interactions are legal. In fact, there may be occasions where the ethical resolution of a dispute or a problem may exceed that which is legally required. e e R e po r ti n g Em pl o y • Companies that encourage and respond promptly to employee concerns reflect a desire to build trust, act fairly, and promote integrity in all of its dealings. • Each employee concern gives the company a valuable insight into its culture and its ethical performance. • Companies committed to encouraging and responding promptly to employee concerns will build robust reporting systems, communicate the importance of a speak up culture, and respond swiftly to employee concerns by investigating any issues raised and remediating any specific concerns that are substantiated Soc i a l M e d i a In today’s fast-paced Internet world where a company’s reputation can be destroyed in a single viral incident. companies have to tie its ethical principles to its use of social networking platforms, such as Facebook, Linked In, Snap Chat. If the company is serious about building trust with internal and external stakeholders, company actors (board members, top management, supervisors and employees) have to be held accountable for use of social media (within the confines of labor laws). Corporate leaders can set examples of proper use by communicating with employees internally and projecting a positive message to external stakeholders about the company’s ethical values and principles. Most importantly, the company can set an example of treating others with respect and avoiding online controversies and other sites. e spo ns i bi l i t y rat e Soc ia l R Corpo
• Companies are devoting greater attention to social
responsibility as an important means to promote its reputation as a good corporate citizen. • These programs build trust with external stakeholders and promote internal loyalty and pride among its leaders and employees. • Our business, like other institutions, are valued for their good deeds and social responsibility programs are an easy way for companies to demonstrate their commitment to their communities as an outgrowth of their own employee values and moral principles i n e s s M os t in A rea s of B us ic a l A t te n t i o n N e ed o f Et h 1. Social Responsibility of Capitalist Business Practice 2. Morality of Advertising 3. Basic Employee Rights, Job Discrimination, Other Labor-Related Ethical Issues 4. Insider Trading 5. Pollution and Resource Depletion 6. Whistle Blowing on s ib i l i t y o f Social Resp r a c t i c es s t Bus in es s P Cap i ta l i • Milton Friedman (American Economist) famously stated that the only social responsibility of business is to increase its profits. On the other hand William Sauser, explained that business organizations have four levels of responsibility: 1) Earning a profit; 2) Legal responsibility; .3) Ethical Responsibility and 4) Discretionary Responsibility. • Responsibilities of businesses beyond profit is called a Corporate Social Responsibility. • CSR is a continuing commitment by business to behave ethically and contribute to economic development while improving the quality of life of the workforce and their families, and the local community, and social at large. M o r a l i t y o f Ad v e r t i s i n g
• Deceptive Advertisement – are those
that make false statements about or misrepresent the product. e e R i g h ts , Job Basic Employ e l a t e d Et h ical mi n at i on , L a bor-R Discri Issues