Professional Documents
Culture Documents
What is a case?
A case is a person in a
situation in need of, asking
for or seeking help. (a
client)
WHAT IS MANAGEMENT?
This is how the service providers
enable the client perform specific
tasks or activities and use the agency
and other resources to reach the
desired results in a systematic way.
What is Case Management?
Is an interactive process in which
the client and worker(s) consciously
work together and resolve the
problem.
Rationale of Case Management:
To help restore,
enhance, modify and
maintain the social
functioning of the client, to
help him/her move
beyond
survival level by enabling him/her through the
provision of opportunities that will help him/her
create conditions for change.
OTHER DEFINITIONS OF CASE
MANAGEMENT:
An overriding principle in
any CM process.
This is based on the
belief that every person
has the right to make his
or her own choices and
decisions.
In the case of children, the family or
caregiver or the SW has to take the
responsibility.
4. Non-judgmental attitude
Maintain an attitude of
objectivity and respect
of client’s values and
choices in life.
9. After-Care Program
3. Diagnostic Assessment
• Professional evaluation of the service
provider based on information gathered
8. Termination or Follow-up
• Completion of the process after both child
and service provider have agreed that they
have attained their goals or follow-up of the
case if goals are not yet achieved or there are
new goals
4. Planning the Intervention
• Identifying the targets
· Of the child
· And of the service provider as well as
treatment strategies
7. Evaluation
• Appraisal of the targets, strategies and
treatment process
5. Implementation of Plan
6. Case Review • Application of appropriate intervention /s
• Review of all data gathered, the child’s and strategies as earlier planned.
relationship with service provider and
redefinition of the current problem.