Definition of Marketing Research Marketing Research – is the application 1) Applied Marketing Research – of scientific method in searching for the research conducted to address a truth about marketing phenomena. These specific marketing decision for a activities include defining marketing opportunities and problems, generating specific firm or organization. and evaluating marketing ideas, -this research is have proved useful in monitoring performance, and designing or deciding whether to understanding the market process. lunch new product packaging Research Based on the specificity of its -research may suggest how to modify purpose has two types: applied marketing a value proposition for a particular research and basic marketing research. market segment. Definition of Marketing Research 2)Basic Marketing Research – Scientific Method – the way research research conducted without a specific go about using knowledge and decision in mind that usually does not evidence to reach objective address the needs of specific conclusions about the real world. organization. It attempts to expand -prior knowledge/theory the limits of marketing knowledge in -discovery general and is not aimed at solving a -hypothesis particular pragmatic problem. -hypothesis testing (observation or -it does not examine the problem experimentation from any single retail or service -conclusion (new knowledge) provider’s perspective. Marketing Research and Strategic Management Orientation 1) Product-Oriented- describes 2) Production Oriented- describes a a firm that prioritizes form that prioritizes efficiency and decision making in a way effectiveness of the production that emphasizes technical processes in making decisions. -inputs from engineers and superiority in the product accounting becomes important as the -inputs from technicians and firm seeks to drive cost down -usually very large firms experts in the field are very manufacturing products in very large important in making critical quantities resulting in good decisions. economies of scale. Marketing Research and Strategic Management Orientation 3) Marketing Concept- a central When a form adapts the marketing idea in modern marketing thinking concept, it develops a marketing that focuses on how the firms orientation. provide value to customers more 4) Marketing orientation- is the than on the physical product or corporate culture existing for firms production process. adopting the marketing concept.it emphasizes marketing orientation, -if production-oriented firm, it long-term profitability over short- responses to changes in the term profits, and a cross-functional competitive and economic perspective. environment Marketing Research and Strategic Management Orientation 5) Customer Oriented- describes a 6) Stakeholder-orientation – a way of firm in which all decision are made doing business that recognizes that with a conscious awareness of their multiple parties are affected by firm effect on the customer decisions. -emphasizes long-run profitability ruther than short-term profit or sales volume -marketing in integrated across other business function Impress
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