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MKT.

203 - MARKETING RESEARCH


Part 1- Intorduction

Dr. Luzviminda An Abacan

Asst. Prof. Batangas State University Rosario


Definition of Marketing Research
Marketing Research – is the application 1) Applied Marketing Research –
of scientific method in searching for the research conducted to address a
truth about marketing phenomena. These
specific marketing decision for a
activities include defining marketing
opportunities and problems, generating specific firm or organization.
and evaluating marketing ideas, -this research is have proved useful in
monitoring performance, and designing or deciding whether to
understanding the market process. lunch new product packaging
Research Based on the specificity of its -research may suggest how to modify
purpose has two types: applied marketing a value proposition for a particular
research and basic marketing research. market segment.
Definition of Marketing Research
2)Basic Marketing Research – Scientific Method – the way research
research conducted without a specific go about using knowledge and
decision in mind that usually does not evidence to reach objective
address the needs of specific conclusions about the real world.
organization. It attempts to expand -prior knowledge/theory
the limits of marketing knowledge in -discovery
general and is not aimed at solving a
-hypothesis
particular pragmatic problem.
-hypothesis testing (observation or
-it does not examine the problem experimentation
from any single retail or service -conclusion (new knowledge)
provider’s perspective.
Marketing Research and Strategic Management
Orientation
1) Product-Oriented- describes 2) Production Oriented- describes a
a firm that prioritizes form that prioritizes efficiency and
decision making in a way effectiveness of the production
that emphasizes technical processes in making decisions.
-inputs from engineers and
superiority in the product
accounting becomes important as the
-inputs from technicians and firm seeks to drive cost down
-usually very large firms
experts in the field are very
manufacturing products in very large
important in making critical quantities resulting in good
decisions. economies of scale.
Marketing Research and Strategic Management
Orientation
3) Marketing Concept- a central When a form adapts the marketing
idea in modern marketing thinking concept, it develops a marketing
that focuses on how the firms orientation.
provide value to customers more 4) Marketing orientation- is the
than on the physical product or corporate culture existing for firms
production process. adopting the marketing concept.it
emphasizes marketing orientation,
-if production-oriented firm, it
long-term profitability over short-
responses to changes in the
term profits, and a cross-functional
competitive and economic
perspective.
environment
Marketing Research and Strategic Management
Orientation
5) Customer Oriented- describes a 6) Stakeholder-orientation – a way of
firm in which all decision are made doing business that recognizes that
with a conscious awareness of their multiple parties are affected by firm
effect on the customer decisions.
-emphasizes long-run profitability
ruther than short-term profit or sales
volume
-marketing in integrated across other
business function
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