Responding to Conflict: Third Party

Roles & Intervention

Date: May 4, 2017

Facilitator: Peter Maruga
 Outline
• Basic Skills you need to have
• Roles and Interventions: Experiences
• Role play & Group Exercise
• Video show & Discussions
Whatever style you use, there are some
Basic Skills You need
1. Manage anger
2. Listen actively
3. Avoid assumptions
4. Find something on which to agree
5. Be cautious with criticism
6. Negotiate (more later!)
7. Get help
“Getting to Yes”
A Basic Negotiation Framework*
1. Separate the people from the problem.
2. Focus on interests, not positions.
3. Generate a variety of options before
deciding what to do.
4. Work for a result based on objective
standards, or criteria.
*Roger Fisher & William Ury, Getting to Yes, 1981.
Summary:
What is a Successful Negotiation?
Parties willingly work together to resolve
an issue by:
• Understanding respective interests
• Identifying objective criteria
• Generating options
• The result is satisfactory to both
parties.
• Win-Win!!
Roles and Interventions: Experiences

• Reconciliation is presented as the best

in terms of the level of two parties
mutual participation in search for
solution. Reconciliation is the coming
together by people who have been
alienated by conflict as a community.
Value of Reconciliation &
Operationalization

The value of reconciliation can

be articulated and
operationalized as follows
1. Look at the past, learn from it so as
that you can construct a desirable
present and a desirable future, thus,
avoiding the mistakes of the past. For
example, what do the clashes or history
of independence teach us so that in the
constitutional process we can create a
present and the future that we want to
see and be proud of.
2. Reconciliation is about freedom, where
we look at the past so as to be free from
and the negativity of the past does not
dictate how we live in future. The letting
go means learning from it so that it does
not always become a problem, i.e., not
remaining in our image.
3. Responsibility to change the situation.
Should be dependable so as not to point
fingers to others, i.e., should take the
responsibility and do what is necessary in
changing the situation
4. Reconciliation is not weakness. The
strong or confidence with their beliefs
should take the responsibility of
reconciliation.
5. Lead by example. The behaviour of the
leaders should be consistent to what they
expect others to do for them.
 Conclusion

• While the emphasis is to urge everyone

to become agents of spreading the
values of reconciliation nevertheless
reconciliation has many sides that if well
understood challenges and changes
man’s and woman’s attitude. During the
discussion groups four dimensions of
reconciliation were exemplified as
follow:
a) Reconciling with God

Reconciling with God (Reconciliation at

spiritual level) that involves acknowledging
and admitting the wrong done, repentance
that is accepting that the act done is
wrong and regrettable, lastly asking for
forgiveness that is changing one’s way.
b) Reconciling with one self

Reconciling with one self (Reconciliation at

psychological level) that involves exactly
getting rid of the quilt within oneself.
c) Reconciling with our neighbours

Reconciling with our neighbours

(Reconciliation at social level) that
involves opening new chapters, readiness
to start a new.
d) Reconciling with nature

Reconciling with nature (Reconciliation at

ecological level), when we begin abusing
ecosystem, then we start profaning our
relationship with the Almighty.
 
Role play & Group Exercise

Boboni Community Ileha Community

• Identification of issues • Identification of
using tree model issues using tree
• Presentation of issues, model
position and interests • Presentation of
• Identification of issues, position and
Dilemmas interests
• Identification of
Dilemmas
Conclusion: Group work & lessons learnt

• Lessons from Amani Mashinani

• Lessons from Somalia peace Process
• Lessons from South Sudan Peace Process
• Wajir community Peace Process
• Northern Uganda community Peace Process
Video show & Discussions