INFORMATION SYSTEM PLANNING

METHOD PURPOSE
Business Systems To specify problems and
Planning(BSP) decisions.
Critical Success To define critical success
Factors(CSF) factors(what is the right
thing to do).
Ends/Means(E/M) To specify effectiveness
Analysis criteria for outputs and
efficiency criteria for
processes.
BUSINESS PROCESS PLANNING

The BSP method assists a business in

developing an information systems plan that
supports both short- and- long term
information needs.

The main objective of BSP is to develop a

data architecture that supports information
systems development activities.

The different steps for BSP are the following:

The Study Team- Managers from different
functional areas gather data in this system. The
first step is to identify the major business
processes in the organization. Business
Process is an activity needed to manage the
resources of the business.
Methods of Analysis- First major objective of BSP is
to identify the processes that support organization.
This is to relate the different activities of an
organization to people responsible .

For e.g: General Manager would be responsible for

planning administration etc. whereas the Sales
Manager would be responsible for Reviewing the plan
etc.

Second objective is to determine how effectively

current information systems support major business
process.
Assessment of Business Problems- The
managers discusses in depth about the
problems and priorities in the system. The
managers are asked to identify the problems
and find out possible solutions for that.

Determining Priorities- In this process the

project is prioritized according to their benefit,
impact, success and demand.
Benefit is the expected financial returns that
will occur from the project.

Impact- It is the number of people affected ,

its qualitative effect, and its effect on
accomplishing overall objectives.

Success- It refers to the probability of the

project’s being implemented successfully ,
given the risk and the resources available.

Demand- It is the need for and the value of

the proposed system.
Information Systems Management- Here it is
reviewed whether the existing information systems
organization is capable to develop the proposed
information systems.

The Action Plan- The final step is to develop an

action plan for the project and the first sub procedure
is started.

Implications of the BSP Method- The major part is

data architecture planning. It includes identifying
business processes, listing information requirements
supporting each process, and establishing data
elements needs.
CRITICAL SUCCESS FACTORS
It deals with the information needs of senior
management.

Defining Critical Success Factors-

The first step for the manger in this method
is to identify his or her goals.
Next the manger has to decide what critical
factors(what has to go right) are there to
achieve the goal.
Defining Measures- These are the valuable measures
implemented by the managers to achieve the goal,
after the critical success factors are decided.
Advantages -
1. It enables managers to determine their own
critical success factors and to develop good
measures for these factors.
2. It enables managers to define information needs
that can be supported by flexible inquiry and
reporting systems.
Limitations –
It focuses on manager- specific information needs,
rather than on organization wide information
requirement.
ENDS/MEANS (E/M) ANALYSIS
The purpose of this technique is to determine
effective criteria for outputs and to specify
efficiency criteria for processes used to
generate outputs.

ENDS/MEANS (E/M) ANALYSIS deals with :

a. What service is provided by the busines
proces?
b. What makes the service effective to the
recipients?
c. What information is needed to evaluate that
effectiveness?
TECHNOLOGY PLANNING

There are 4 phases in this:

a. Technology identification and investment:
When an organization invests in a new technology,
it must focus on staff development, training, and
management of projects.
b. Technology Learning : In this phase the managers
facilitate learning by encouraging users to examine
the technology and its application.
c. Rationalization / Management Control –
In this phase the new technology is used and
implemented in a cost–effective way.

d. Maturity/ Widespread technology transfer –

Once the technology is implemented successfully
the head of the institute may wish to spread the
technology in other departments of the
organization for the betterment of the
organization.
ORGANIZING THE INFORMATION PLAN

This is required for the proper planning of any

new technology. In MIS perspective managers
develop 3 tactical plans-
1. Application Development- Proper application
should be chosen to meet the required goal.

2. New Technology- New technology

opportunities are identified that support
business plans.
3. Organization and Management of
Information Processing-

Here the managers take decision as how to

organize information processing to the needs of
the organization.