Support Your

Business With Your

Own IT Service Desk.
 Nowadays, all types of businesses worldwide are dependent on IT
infrastructure to stay productive and competitive. This introduces a
relevant requirement to maintain these services which should be
supported by an IT Service Desk. An IT Support Service acts as the
authentic service provider for delivering the multi-pronged approach for
the frequent IT problems.
Irrespective of the size of the business, having an IT Support function
can help the business in improving their end-user experience as business
owners do not need to stress about maintaining their computers, these
can be left to the IT support Function to ensure things are running. They
also have someone to log a ticket with when something goes wrong
instead of frantically trying to Google what had broken.
 The Managed IT support services allow the customers to gain the
access of relevant IT Support connected vital functions like reliable
guidance for routine IT problems and troubleshooting.
What Do You Get with an IT Service Desk?

 With the support of all-embracing IT support services, it is guaranteed

that you can always safeguard and protect the IT infrastructure
investment against all the unexpected and unknown threats that come
to your way of the business. The IT Help Desk Services for International
businesses are the following:
 Remote IT Support
 The remote IT Help Desk Services includes IT administrators and
trained representatives who are dedicated to provide the IT regarding
issues instantly and accurately therefore delivering the inexpensive
reliable solutions for IT helpdesk.
 Phone Support
 Most modern activities of different businesses rely profoundly on
telecommunications. It is important to avoid every kind of issue that
arises in your organisation’s communication channel which in turn can
always delay productivity
 On-site Assistance
 In the rare situation when the services for remote assistance fail to
provide the expected resolution. It can be arranged for someone to
visit the place of business or your home to resolve the issue at a time
convenient for yourself.
On-site assistance is also provided when you maybe setting up new
sers
 Technical Assistance and Advice
 As all types of organisations have recently started adopting and using
technology that they commonly didn’t previously use. These include
but limited t email, cloud storage and and even remotely setting up
hardware such as laptops, desktops
The service desk is there for advice and not just for when things go
wrong.
How do you contact the service desk?

 Customers are able to always contact the representatives

at a local rate number during business hours. You also
have an email address that logs support tickets which can
be tracked from start to end. 
 The team of representatives are available to answer the
questions to any of the problems you are having as
mentioned above, maybe a question on how to connect to
wifi to your computer has stopped turning on. The team of
representatives can swiftly begin the resolution to your
service requests and can always initiate problem
management which enables investigation into common
problems you are experiencing.
Why Postremo IT? 

 We provide support to organisations of all sizes ranging

from a single employee to currently 500 users. The service
agents available at Postremo IT are knowledgeable,
trained and experienced enough to assist the user with the
full guidance and support. They are dedicated to resolve
every kind of problem accurately and efficiently. The
team of representatives are dedicated to support you with
any supported IT services, device’s and software.
Want to know more?

 If you feel your businesses could benefit by having a low cost service
desk or you just want to know more, feel free to contact us.
 E-Mail - info@postremoit.com
Tel - 020 7550 9103