Sales Environment

 Part of the formula for a manager to build a

successful sales team is the everyday work
environment. A negative, toxic environment
produces negative, toxic results.
 If you’re going to have a winning team, they
can’t hang out in losing surroundings. If you’re
going to take care of those superstars, you’ve got
to give them the proper workplace for them to
thrive.
 When you create an environment so stiff and
uptight that people can’t relax and enjoy
themselves
 That’s when mistakes happen, that’s when things
go horribly wrong. Let your team members let
their hair down a little. This isn’t meant to imply
you have to have a playroom, but you shouldn’t
make going to work seem like going to a funeral.
And, we’ve all seen those situations!
 Your sales team
 Especially your top salespeople — should never
dread going into the office or coming to work.
This is where they should come alive!
 Salespeople thrive when they open up and fly.
Don’t cage them and inhibit their flight and
growth — encourage them to let go and see what
happens!
 Have your top salespeople help create their
environment. In the book, Nuts by Kevin and
Jackie Freiberg, the authors discuss how Herb
Kelleher built Southwest Airlines by hiring (The
Doubleday Religious Publishing Group) people
who had a sense of humor.
 They tell one story about the tugs used to pull
luggage carts around the tarmac at the airport.
Kelleher and his Southwest managers decided to
let the baggage handlers customize the paint job
on the tugs — everything from painting them to
look like their favorite driver’s race car to
adorning them in the colors of football teams.
 What happened as a result was that the baggage
handlers took a sense of ownership and pride in
their tugs and maintenance costs dropped
dramatically. Simply because they were involved
in creating their environment and making it fun.
 Decide how you can use a similar strategy. Does
the break room need painting? If so, consider
letting your team pick out the paint.
 The best salespeople you will ever find are
creative by nature. Don’t stifle their creativity in
any manner. Allow it to flourish.
 Finally, a winning environment is one where
people know they’re winning. They don’t keep it
a secret.
 Your top salespeople are going to be top
salespeople with your company or for someone
else’s. As Vince Lombardi once said, “The man
on the top of the mountain didn’t fall there.”
 These people ascend to the top wherever they
are. You should make it your mission to keep
them inspired and feeling as if they’re a part of
something special. And, just like treating a good
customer well, if you don’t, someone else will.
 Thanks