TALKING ABOUT SERVICES

TYPES OF SERVICES
•  memorial service •  advisory service
• specialist service • postal service
• clinical service • civil service 
•  online service • dental service
•  financial service • secret service
• military service • commercial service
• medical service • technical service
• legal service • armed service
• human service • electronic service
 WORDS TO DESCRIBE SERVICES
• In this environment, access to high levels of professional 
services is essential.
• This service is ideal for delivering email enquiries from a 
website to customer groups which may not have full access 
to the internet.
• Payment for all goods and services is due on the 20th of 
the month following the date of issue of invoice.
• Our service is accessible through: 796873
 WORDS TO DESCRIBE SERVICES
• Pride's services are truly unique worldwide.
• An affordable service that is efficient and 
cost effective.
• We're a family owned business with a service that is 
genuine and facilities that are the envy of many 
resorts.
• Customer service is paramount at Waterview Lodge
• This service is confidential and we will email you 
back with the answer ASAP.
 WORDS TO DESCRIBE SERVICES
• The service was fantastic.
• This service is mobile, flexible and friendly.
• City bus services are efficient, well developed 
and relatively inexpensive.
• The costing analysis completed as part of the 
feasibility study found that pilots of family and criminal in-
house services were economically feasible 
at some courts, and capable of meeting pilot 
objectives.
 PRACTICE
Describe a service that you received for free.
You should say:
• What TYPE it was
• who provided this service
• why you took it
• how you felt about it.
 SAMPLE 1
Recently I got a free health service from the local
hospital in Paris. It was a different experience for
me. The service was provided by a nurse. I
needed to take it as the doctor instructed me. I
did not have an idea that I would get it for free.
But when I went to pay, they denied taking any
money from me. I was amazed at the service.
 SAMPLE 2
• My encounter with a customer service
provider from a courier company, here in
Greece, was remarkable. I got a free home-
delivery service. The courier company provided
it. A friend of mine had sent a mobile phone
set to me and the courier brought it to my
home. I really felt good at this service. And
they also followed up some matters later for
my betterment.
 SAMPLE 3
• A restaurant at the end of my street where I
live in Indonesia has given a complimentary
service. It gave a free beverage to me when I
took a dinner there. Without a beverage, it is
impossible for me to complete my meal. So, I
grabbed that and was surprised when I found
that was not on the bill. I felt highly glad. It
was a free service from the restaurant
authority to expand their business.
 SAMPLE 4
• I got served from a legal solution providing
company here in Delhi. My dad is their loyal
customer and so I also sought their help on a
particular issue. The service was provided by the
manager of the company. I needed the counselling
to meet my legal needs. I was unaware of lodging a
legal complaint in the police station. So, I was
heavily glad after having the suggestions. They
served me for free but charges other clients for such
advice. It made me happy.