Enterprise VVIP Performance Improvement Status

11th Sep 2019

Sensitivity: Internal
 Outlook | Enterprise VVIP Subscriber

• Subscriber Count : 1276

• Enterprise VVIP Cell: 2300
• Enterprise VVIP Profile:
• Enterprise High Value customer (Chairman , CEO, MD or high profile executives of
different company)
• Enterprise VVIP subscriber serving cells: Dhaka city - 65% and Rest Area -35%

Sensitivity: Internal
 Affected VVIP in Week-36, 2019

0.70
CDR(%) Enterprise- VVIP-CDR(%)
0.40
0.60 0.35
0.50 0.30
0.25
0.40
0.20
0.30
0.15
0.20
0.10
0.10 0.05
0.00 0.00
Wk-8
Wk-9

Wk-11
Wk-12
Wk-13
Wk-14

Wk-23
Wk-24
Wk-25

Wk-31
Wk-35
Wk-36
Wk-10

Wk-15
Wk-16
Wk-17
Wk-18
Wk-19
Wk-20
Wk-21
Wk-22

Wk-26
Wk-27
Wk-28
Wk-29
Wk-30

Wk-8

Wk-10

Wk-13

Wk-15

Wk-19

Wk-21

Wk-23

Wk-26

Wk-29

Wk-31
Wk-9

Wk-11
Wk-12

Wk-14

Wk-16
Wk-17
Wk-18

Wk-20

Wk-22

Wk-24
Wk-25

Wk-27
Wk-28

Wk-30

Wk-35
Wk-36
Network Network_VVIP Dhaka City Dhaka City_VVIP

No of VVIP faced more than 2% Call drop in any consecutive 2 VVIP Percieved Call Drop Rate (%) | SQMS
days
9 0.67%0.65%0.64%
0.59%0.58%0.57%0.56%
0.54% 0.54%0.52%0.51%0.53%0.54%0.52%
7 7 7
6 6 6 6 6
5 5 5
4 4

Wk-18

Wk-20

Wk-21

Wk-23

Wk-24

Wk-25

Wk-26

Wk-27

Wk-28

Wk-29

Wk-30

Wk-31

Wk-35

Wk-36
Wk-17 Wk-18 Wk-20 Wk-21 Wk-23 Wk-24 Wk-25 Wk-26 Wk-27 Wk-28 Wk-29 Wk-31 Wk-35 Wk-36

Sensitivity: Internal
 Affected VVIP in Week-36, 2019

Total drop
Total Calls Drop
experience
VVIP ID Affected VVIP Made / Rate
d in this
Received (%)
period

VIPC213 MD, N. Mohd. Group 22 1089 2.02

VIPC24 Director , Heidelbergcement Bangladesh Limited 17 363 4.68
VIPC280 Manager, Rainbow Exhibition and Event Management Services Ltd 15 281 5.34
VIPC889 Director, Jamuna Future Park Ltd 13 480 2.71
VIPC954 Director, Electro Mart Ltd. 12 943 1.27

Note: VVIPs faced more than 2% Call drop in any consecutive 2 days in week-36

Total Enterprise VVIP:1275

Sensitivity: Internal
 Signaling between PCSCF & ICSCF

Sensitivity: Internal
 Signaling between ICSCF & ENUM

Sensitivity: Internal
 Signaling between SCSCF & ENUM

Sensitivity: Internal
 Signaling between SBC & MGW

Sensitivity: Internal
 Signaling between PCSCF & ICSCF

Sensitivity: Internal
 Signaling between PCSCF & ICSCF

Sensitivity: Internal
 VIPC24 Call drop Cell Location
Total Drop
Date CDR (%) Cell Note
Call Count

4 Drop@ own end: due to Destination out

CGBOKRC
4-Sep 32 4 12.50 CGDBC3C
of order(1) , Normal Unspecified(2) & RF
issue(1)

1 Drop@ own end: due to Destination out

5-Sep 64 1 1.56 CGUNI2A
of order(1)

2 Drop @ other end: due to Destination

out of order(2)
6-Sep 47 4 8.51 CGBOKRC
2 Drop @ own end: due to RF issue(1) &
Destination out of order(1)

CGCDG2B 2 Drop@ own end: due to RF

7-Sep 35 2 5.71 CGKUS1A issue(2)

CGKUS1A 2 Drop@ own end: due to Destination out

8-Sep 53 2 3.77 CGBOKRC of order(2)

1 Drop@ own end: due to Destination out

9-Sep 58 1 1.72 CGSHS1A
of order(1)

10- CGSHS1A
3 Drop@ own end: due to RF issue(1) &
Sep 74 3 4.05 CGBOKRC
CGKUS1A
Destination out of order(2)

Cell Performance is normal (CDR <0.6% ). Might have some localized RF issue. .

Sensitivity: Internal
 VIPC280 Call drop Cell Location
Total Drop
Date CDR(%) Cell Note
Call Count

1 Drop@ other end: due to Destination

4-Sep 72 1 1.39 DHGC1MB
out of order(1)

5-Sep 23 0 0.00

1 Drop@ own end: due to Destination out

6-Sep 7 1 14.29 DHGS4MWA
of order(1)

7-Sep 34 0 0.00

DHGULCA
4 Drop@ own end: due to RF issue(4)
DHEM2AWG
8-Sep 83 6 7.23 DHGUL2C
2 Drop @ other end : due to Destination
out of order(1) & Normal Unspecified(1)
DHGULZB

DHGSN4A
DHKHL9A 4 Drop@ own end: due to Destination
9-Sep 48 4 8.33 DHBASYD out of order(3) & RF Issue(1)
DHGSNC

10- DHBAD2A
3 Drop@ own end: due to RF issue(1) &
Sep 14 3 21.43 DHGUL2C
DHGULOC
Destination out of order(2)

Sensitivity: Internal
 VIPC889 Call drop Cell Location
Total Drop
Date CDR(%) Note
Call Count

DHPGDIA
4-Sep 90 3 3.33 DHSHB1B
3 Drop@ other end: due to RF issue(3)

1 Drop@ other end: due to RF

5-Sep 83 1 1.20 DHMOHNC
issue(1)

6-Sep 61 0 0.00

DHMOHLA 4 Drop@ own end: due to Normal

DHMOHNC unspecified(2) & RF Issue(2)
7-Sep 59 6 10.17 DHMOHNWA 2 Drop@ other end: due to Destination out
DHRMPAA of order(2)

8-Sep 65 0 0.00

1 Drop@ own end: due to Normal

9-Sep 49 1 2.04 DHUTAKA
Unspecified(1)

10-
Sep 72 2 2.78 DHBMT1B 2 Drop@ own end: due to RF issue(2)

Cell Performance is normal (CDR <0.6% for all cell), Might have some localized RF
Issue
Sensitivity: Internal
 VIPC954 Call drop Cell Location
Total Drop
Date CDR(%) Cell Note
Call Count

4-Sep 166 0 0.00

CGLVN2C 1 Drop@ own end: due to

5-Sep 159 1 0.63 CGBAK2WB Destination out of order (1

6-Sep 75 0 0.00

7-Sep 97 0 0.00

2 Drop@ own end: due to

8-Sep 172 2 1.16 CGBAK2B Destination out of order (2)

3 Drop@ own end: due to

Destination out of order (3)
9-Sep 164 5 3.05 CGNSB1A
2 Drop@ other end: due to RF issue(2) with
outside GP

2 Drop@ own end: due to

10- Destination out of order (2)
Sep 110 4 3.64 CGNIA1A
2 Drop@ other end: due to Equipment
failure(1), Normal Unspecified (1).

Sensitivity: Internal
 Thanks

15
Sensitivity: Internal