n aall

a tio
tio n
a n iiz
z a
O r
r g
g a n
f o
o r
r O r
g e
e s
s f a v iioo r
ll eenng e hh av
a
CChha ll BB e
Organization
An
An organization
organization isis aa
collection
collection of
of people
people
who
who work
work together
together
to
to achieve
achieve individual
individual
and
and organizational
organizational
goals.
goals.
 Organizational Behavior
Organizational
Organizationalbehavior
behavior
(OB)
(OB)isisthe
thestudy
studyof
of
factors
factorsthat
thataffect
affecthow
how
individuals
individualsand
andgroups
groups
act
actin
inorganizations
organizationsand
and
how
howorganizations
organizations
manage
managetheir
their
environments.
environments.
Challenges to OB
 Managing Diversity
Diversity
Differences
Differencesamong
amongpeople
peoplein inage,
age,
gender,
gender,race,
race,ethnicity,
ethnicity,religion,
religion,
sexual
sexualorientation,
orientation,socioeconomic
socioeconomic
background,
background,capabilities/disabilities
capabilities/disabilities
and
andininthe
thethought
thoughtprocess.
process.
 Managing Diversity

AAmanagement
managementsystem
systemwhich
whichincorporates
incorporatesthe
the
differences
differencesfound
foundin
inaamulticultural
multiculturalworkforce
workforceininaa
manner
mannerwhich
whichresults
resultsin
inthe
thehighest
highestlevel
levelof
of
productivity
productivityfor
forboth
boththe
theorganization
organizationand
andthe
the
individual.
individual.
Sources of Diversity in the
Workplace
 Workforce Diversity: Gender
Women
Womenininthe
theWork
Work
Place
Place
Women’s
Women’searnings
earningsare
are
less
lessthan
thantwo-thirds
two-thirdsof
of
the
theearnings
earningsofofmen.
men.

Women
Womenholdholdonly
only12%
12%of
of
corporate
corporateofficer
officer
positions
positions
Workforce Diversity: Race and
Ethnicity
Changing Demographics of Workforce
Dual
DualCareer
Careercouples-
couples-
limits
limitsindividual
individual
flexibility
flexibilityfor
forphysical
physical
relocation
relocation

Growing
Growingnumber
numberof
of
young
youngworkers
workers
 Changing
Changing Demographics
Demographics of….
of…. (Contd.)
(Contd.)

Increasing
Increasing number
number of
of
working
working mothers
mothers

Steady
Steady decline
decline of
of
blue
blue collar
collar workers
workers
Changing Employee Expectation
Empowerment
Empowerment

Upward
Upward
Communication
Communication

Leading
Leading by
by Example
Example
Changing
Changing Employee
Employee Expectation….
Expectation…. (Contd.)
(Contd.)

Work
Work at
at home
home
Opportunities
Opportunities

Challenging
Challenging Job
Job
 Globalization
ItItisiscaused
causedby
by44
fundamental
fundamentalformform
of
ofcapital
capital
movement
movement
throughout
throughoutthe the
global
globaleconomy
economy
The four important capital flows are-
Human
Human Capital
Capital
(immigration, migration, emigration, deportation, etc)
(immigration, migration, emigration, deportation, etc)
Financial
Financial Capital
Capital
(aid ,equity, debt, credit,& lending etc.)
(aid ,equity, debt, credit,& lending etc.)
Resource
Resource Capital
Capital
(energy , metal ,mineral, lumber ,etc.)
(energy , metal ,mineral, lumber ,etc.)
Power
Power Capital
Capital
(security forces, armed forces , etc.)
(security forces, armed forces , etc.)
Globalization
Globalization
 Globalization… (Contd.)
Increase
Increase foreign
foreign
assignments
assignments

Working
Working with
with
people
people from
from
different
different cultures
cultures
 Globalization… (Contd.)

Coping
Copingwith
withanti-capitalism
anti-capitalism
backlash
backlash

Overseeing
Overseeingmovement
movementof of
jobs
jobsto
tocountries
countrieswith
withlow-
low-
cost
costlabor
labor

Managing
Managingpeople
peopleduring
duringthe
the
war
waron
onterror.
terror.
 Corporate Re-Organization

Fear
Fearof
ofJob
Joblosses
losses

Job
JobChanges,
Changes,new
newroles
roles&&assignment
assignment

Transfer
Transferto
tonew
newgeographic
geographiclocations
locations
 Corporate Re-Organization

Fear
Fearof
ofJob
Joblosses
losses

Job
JobChanges,
Changes,new
newroles
roles&&
assignment
assignment

Transfer
Transferto
tonew
newgeographic
geographic
locations
locations
Corporate Re-Organization…
Re-Organization… (Contd.)

Changes
Changesin
inremuneration
remuneration&&
benefit
benefit

Staff
Staffchanges
changesincluding
includingnew
new
peer,
peer, supervisors
supervisors&&
subordinates
subordinates
 Technology Transformation
Technology
Technology
The
Thebranch
branchof ofknowledge
knowledge
that
thatdeals
dealswith
withthe
thecreation
creation
and
anduseuseof
oftechnical
technicalmeans
means
and
andtheir
theirinterrelation
interrelationwith
with
life,
life,society,
society,and
andthe
the
environment,
environment,drawing
drawingupon
upon
such
suchsubjects
subjectsasasindustrial
industrial
arts,
arts,engineering,
engineering,applied
applied
science,
science,and
andpure
purescience.
science.
Technology
Technology Transformation….
Transformation…. (Contd.)
(Contd.)
Improving
Improvingquality
quality&&
productivity
productivity

Customer
CustomerSatisfaction
Satisfaction

Re-engineering
Re-engineering

Innovation
Innovation&&Change
Change
 Ethical Behavior

Ethical
Ethicalbehavior
behaviorisis
characterized
characterizedby byhonesty,
honesty,
fairness
fairnessand
andequity
equityinin
interpersonal,
interpersonal,professional
professionaland
and
academic
academicrelationships
relationshipsandandin
in
research
researchandandscholarly
scholarly
activities.
activities.Ethical
Ethicalbehavior
behavior
respects
respectsthethedignity,
dignity,diversity
diversity
and
andrights
rightsofofindividuals
individualsand
and
groups
groupsof ofpeople.
people.
 Conclusion

The
Theacademic
academicfield
fieldof
oforganizational
organizationalbehavior
behaviorhas
hasbeen
been
around
aroundfor
forat
atleast
leastthe
thepast
pastthirty
thirtyyears.
years.

Problems
Problemsfacing
facingmanagers
managersofofhuman
humanorganization
organizationhave
havebeen
been
around
aroundsince
sincethe
thebeginning
beginningofofcivilization.
civilization.

Remember
RememberChallenges
Challengesbring
bringall
allof
ofus
ustogether
together