STRUCTURE

THE MCKINSEY 7S MODEL

The McKinsey 7S Framework is a management model developed by
STRATEGY SYSTEMS business consultants Robert H. Waterman, Jr. and Tom Peters in the
1980s. This was a strategic vision for groups, to include businesses,
business units, and teams.

SHARED
VALUES HARD ELEMENTS SOFT ELEMENTS

• Strategy • Shared Values

SKILLS STYLES
• Structure • Skills

• Systems • Style

• Staff

STAFF
 THE 7 INTERDEPENDENT ELEMENTS

Purpose of the business

Hard Elements
& the way the Division of activities; Formal procedures for
STRATEGY organization seeks to STRUCTURE integration and SYSTEMS measurement, reward
Soft Elements
enhance its competitive coordination mechanism and resource allocation
advantage

Explicit or implicit
Organization’s human, Typical behavior
fundamental beliefs, The organization’s core
SHARED resources, demographic, patterns of key groups,
concepts and principles SKILLS competencies and STAFF STYLE
VALUE educational and such as managers, and
that underlie the culture distinctive capabilities
attitudinal characteristics other professionals
of an organization
 ST
Y RU
What should we do to solve the specific T EG CT What structure do we need to
business problem? T RA U RE execute the strategy?
S

SHARED VALUE

SYSTEMS
SKILLS
What are the specific skills that What business system do we
SHARED VALUE
Which of our principles help us?
will help us? What skills do we need to use or invent to
Why do we do what we do in the
need to develop? execute the strategy?
way we do it?

What leadership style and cultural

How should we help our managers in
STA YLE qualities will help us to achieve a
their growth? FF S T strategic objective?
 THE MCKINSEY 7S MODEL

Systems Style
HARD ELEMENTS

SOFT ELEMENTS
• Hard elements are feasible and • Soft elements are harder and take
easily identified longer to change

• These elements are also easier to • They are harder to describe, since
change than soft elements SHARED capabilities, values, and elements of
Structure z Staff
VALUES corporate culture are continually
• They can be found in strategy
evolving
statements, corporate plans,
organization charts, and other • Determined by employees of the
business documents organization

Strategy Skills
MCKINSEY 7S MATRIX POSITIVE NEUTRAL NEGATIVE

Structure Strategy System Shared Value Staff Style Skills

Structure

Strategy

System

Shared Value

Staff

Style

Skills
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