Chapter 11

Performance
Management and
Appraisal
Tasnuva Rahman
Eastern University
 Performance Management versus Performance
Appraisal

• Performance management ensures employees’

activities and outputs are congruent with the
organization’s goals
• Performance appraisal ensures how well employee
is doing his or her job
 Performance Management System

Purposes:
1. two-way feedback – performance measures
mutually set between employee and employer

2. development – identify areas in which employees

have deficiencies or weaknesses

3. documentation - to meet legal requirements

Types of
Performance
Information
Who
Conducts
Appraisal?
The Appraisal Process
Multisource
Appraisal/
360 degree
Appraisal
Category
Rating
Methods:
Graphic
Rating Scale
Category
Rating
Methods:
Checklist
 Behaviorally Anchored Rating Scales (BARS)

Behavioral
Rating
Approach
Thank You