Methodologies:

issues

• SELECTION; Many companies are developing their own BPR

methodologies
• TIME; The need to test the project empirically so that it can be
validated and modified as appropriate. In the case of BPR,
this poses a problem since a typical reengineering project can
last 1-2 years
• BPR efforts cannot be uniformly applied across different
cultures but need to be tailored to the specific contingencies
of the situation

M. Stoica, N. Chawat, N. Shin 1

5 methodologies

M. Stoica, N. Chawat, N. Shin 2

 Consolidated Methodology:
A consolidated
methodology has
been developed
from the five
methodologies
previously
presented and a
model was
developed to
provide a
structured
approach and to
facilitate
understanding
(Muthu, Whitman
and Cheraghi
1999).

M. Stoica, N. Chawat, N. Shin 3

 Gateway BPR Methodology
A typical methodology developed by Gateway, a BPR consulting
firm, helps illustrate the three levels of abstraction of
Methodologies, Techniques and Tools (MTTs) for BPR. The
Gateway methodology consists of six stages:

1.     Preparation
2.     Identification
3.     Vision
4.     Solution: technical design
5.     Solution: social design
6.     Transformation.
M. Stoica, N. Chawat, N. Shin 4
BPR Methodology (Evans 1993)
Evans proposes four general stages as follows:
•Stage 1: To Be
This stage is concerned with defining the vision of where the
organisation wants to be and what it requires of its business
processes as a consequence.
 Stage 2: As Is
Concerned with defining the current business processes.
 Stage 3: The Plan
This stage involves making a plan to accomplish the move from the
'as is' stage to the 'to be' stage.
 Stage 4: The Crossing
This stage is concerned with implementing the plan.
M. Stoica, N. Chawat, N. Shin 5
 BPR Methodology
Select process to be reengineered

Establish process team

A Methodology for Business
Process Reengineering
Understand current process
(Fitzgerald and Murphy 1996)

Develop a vision of improved process

Identify actions needed to move to new process

Negotiate/execute plan to accomplish actions

M. Stoica, N. Chawat, N. Shin 6

 Chase BPR Methodology
Mobilize for The four phases in most reengineering projects:
Action
ENERGIZE
Assess Current
• Case for Action Process
Envision the
• Communication FOCUS Future
Plan
• Project Plan • Process
Assessment INVENT Plan the
• Project Team Journey
• Entry Points • Future State
• Quick Hits • Process Design
10%
Implications
LAUNCH
30% • Organization • Project Definitions
• Technology
• Business Case
• Proof of Concept
• Blueprint
40%
20%
M. Stoica, N. Chawat, N. Shin 7