Managerial hierarchy.

Types of
managers..
Managerial hierarchy
 Managerial hierarchy
• The functions of management are performed by persons called
managers.
• The hierarchy is an organization’s chain of command.
• Every manager, at every level of hierarchy, supervises one or more
subordinates.
• The term span of control refers to the number of subordinates who
report directly to a manager.
• Managerial hierarchy means dividing the authority and
responsibility among the various managerial positions.
• Every level of hierarchy in an organization must have distinct level of
responsibility.
• Clearly there are many types of managers in an organization.
• Thus, it is useful to categorize managers as to their managerial level
and then distinguish between functional and general managers.
 Types of Managers
Managers by Level
• Many managers work in an organization , however they do not
work at the same level.
• They work and operate at level different positions.
• Hierarchy of these managerial positions is called levels of
management.
• This is a vertical rank of managers in an organization and at
each level of these levels have different tasks and
responsibilities.
• First-line managers report to middle managers, and middle
managers report to top managers.
Types of Managers
Managers by levels
 Top Level Managers
• They are also known as executive management.
• They are responsible for overall management.
• A limited number of top executives lead the entire organization.
• Top managers consist of the Board of Directors, Chairman,
President, Vice-president, Managing Directors or Chief
Executive Officers(CEO) or General Manager.
• They make up the relatively small group of an executive who
manages the overall organization.
• They have overall responsibility for the survival of the
organization.
• They established overall organization goals and strategies for
their achievement.
 Functions of Top Level Managers

• Determine the goals of an organization.

• Make policies and frame plans to attain the goals
• Set up an organizational structure to conduct the operations as per plan.
• Assemble the resources of money, men, materials ans machines for
executing the plans
• Provide overall directions in the organization.
• Exercise effective control of the operations.
 Middle Level Managers
• The middle management lies between top level and front-line
management.
• They are also called tactical management.
• Middle level managers are the largest group of managers in
most organizations.
• The job title of middle level managers are marketing managers,
personnel managers, finance managers, administrative manager,
treasurer, R & D manager, plat manager, operational manager
etc.
• They are largely responsible to implement strategic plans.
• They usually translate the general, long-range goals set down by
the top management into accurate, specific goals for their
divisions and departments.
 Middle Level Managers
• Interpret the policies framed by the top
management.
• Recruit and select suitable operative and
supervisory staff.
• Develop and train employees in the
organization for better functioning.
• Assign duties and responsibilities for timely
implementation of the plans.
 Middle Level Managers
• Issue instructions to the supervisory staff.
• Motivate personnel to attain higher productivity
and to reward them properly.
• Cooperate with other departments for ensuring
a smooth functioning of the entire organization.
• Report and to make suitable recommendations
to the top management for the better execution
of plans and policies.
 First-line Managers/ Low Level Managers

• They are also called front-line management, supervisory-level

management, operating management.
• First-line-managers consists of foremen, supervisors, office
managers, coordinators, sales officers, account officers,etc.
• First line managers are responsible for the implementation and
control of the operational plans developed by middle managers.
• They supervise and coordinate the activities of operating
employees.
• Actual operations are the responsibility of this level of
management.
• In contrast to top and middle managers, first line managers
typically spend a large proportion of their time supervising
subordinates.
 First-line Managers
• Issue orders and instruction to the operatives (workers) and to
supervise and control their work.
• Classify and assign jobs to the workers.
• Direct and guide the workers about work procedure.
• Arrange the necessary tools, equipments, materials,etc. for the
workers.
• Look after the proper maintenance of tools, machinery, etc.
• Solve the problems of workers.
• Inform the unsolved problems of workers to the management.
• Maintain good human relations and discipline among the
workers
• Build a high group morale among the workers.
 Managers by Type
Line and staff managers
 Line managers

• Managers who are directly in the chain of command are called

line managers.
• They have responsibility for the principle activity of the
organization.
• Line managers directly deal with the organization's primary
goods and services.
 Staff Managers

• Managers are hired who can give specialized and technical

information to the organization, these managers are called staff
managers.
• They provide advice and expertise in their specialized area of
knowledge.
• They support line managers in undertaking their functions.