Project Knowledge

Management

Dr. Muhammad Sajid

Sr. Assistant Professor
Project Knowledge Management

• "Efficient handling of data, information and resources" called knowledge

Management
• The emerging concepts of knowledge management are a prominent
topic of debate: what it is, what it does, and who should use it. For the
purposes of this Project Management Office (PMO) function, knowledge
management will be examined as coordinating organizational
knowledge and information to enable increased project management
capability and to achieve business value from that capacity
 project knowledge
management function
• Develop an approach to project performance reporting. 
•  Construct an effective project management information system
• Facilitate collaboration among project managers, project teams, and
project stakeholders. 
•  Manage activities of virtual and geographically dispersed project
teams. 
•  Implement a robust project management knowledge reference
library. 
•  Capture and utilize individuals’ wisdom, perspective, intuitions, and
experiences.
•   Promote a learning organization among project managers.
 Project knowledge management” function
model.
IMPLEMENT KNOWLEDGE
MANAGEMENT SYSTEM
NTRODUCE KNOWLEDGE
ESTABLISH KNOWLEDGE
MANAGEMENT SYSTEM
MANAGEMENT FRAMEWORK  •  Develop Project
Management Information
System (PMIS)
• Information Management • Develop Executive
•  Conduct Installation and
•  Document Management Dashboard Construct
Establish Connectivity
•  Process Management •  Project Management
•  Perform Function and
•  Collaboration Management Library Implement
Feature Customization
•  Project Archive and • On-Line Project
•  Introduce Project
Reference Library Collaboration
Knowledge Management
Management • Implement Other
Content
Knowledge Management
Tools
 Information Management 
• The PMO must decide how pertinent information will be
compiled, distributed, and used in the project management
environment;
•  identify those participants who will be responsible for
information handling and management; and then plan and
conduct implementation of the desired information
management capability
ESTABLISH Information Users
KNOWLEDGE MANAGEMENT
FRAMEWORK  Project participants: project managers, team members, and
technical staff
2. Project oversight managers: PMO, sponsors, executives,
control boards, etc.
 3. External project stakeholders: customers, vendors, and
contractors
 4. Business managers: business unit managers (e.g., sales,
contracting, human resources, etc.)
 Information Systems and Tools

ESTABLISH KN Paper based

OWLEDGE MA
NAGEMENT FR Automated

AMEWORK 
Web based

PDAs and wireless

 • Use established baseline conditions to determine what
changes, if any, are needed in systems, tools, and processes
for project information management
•  create a mapping of information processes and associated
information flows. 

Information •  Examine and select new systems and tools that support
current or desired information management processes;
Management otherwise, the new system or tool will mandate the
process when it is implemented  
Planning • Examine new systems and tools with regard for
connectivity to current systems, 
• as well as for information transfer and exchange with
current systems. 
•  Select one primary, high-end, automated project
management tool that fits well in the organization, but
recognize that tool customization or additional secondary
tools may still be needed to fulfill desired capability.
Information Management Planning

Simple Automated Document Content Managers Process Collaboration

File Structure Managers Management Management
Project
Archive and
Reference
Library Project Information Storage Database
(Past & Present data)
Project Management Knowledge
Spaces(Related projects

Management data, technical papers)

 Conduct Installation and Establish Connectivity
• System or tool operating system configuration
Introduce •   Electronic data interchange requirements and
Knowledge configuration 
•  Application software and resulting file residence
Management locations on networks 
System •  User application and file access and control
requirements and configuration  Computing
device interface requirement
 Conduct General Software Customization
• User logon and access (i.e., administrative,
group, and individual users) 
Perform • Peripheral equipment and locations for data
Function and output (e.g., printers, storage, etc.)
Feature • General screen appearance (i.e., colors, screen
display size, font size, etc.) 
Customization •  Alerts and alarms for embedded threshold
indicators 
•  Options for individual user personalization
 CONDUCT INFORMATION PROJECT INFORMATION PROJECT MANAGEMENT
HANDLING INFORMATION
CUSTOMIZATION

Perform Function
and Feature Customization

PROJECT PORTFOLIO PROJECT COLLABORATION

INFORMATION
 •
Conduct System Screen design
• Automated screen content generation
User Interface • Search-engine criteria specification
Customization • User access levels
• User personalization

• User help screens

 Introduce Project Knowledge
Management Content

CONTENT CAPTURE CONTENT STORAGE CONTENT

ORGANIZATION
Implement Knowledge Management System

Develop Project Project Plan Project Reports Project Management Meetings and Develop Executive
Management Information Documents Collaborative Events Dashboard
System (PMIS)
Implement Online Project Collaboration

PROJECT TEAM PRODUCT REVIEW AND GENERAL DISCUSSION

KNOWLEDGE SPACES HANDOVER SPACES ROOMS
THANKS