Mannerism and Etiquette

• Manner is a way of doing, mode of action, occurrence,

etc.
• Respect, kindness, and consideration form the basis of
good manners and good citizenship.
• Etiquette is a code of behavior that influences
expectations for social behavior according to
contemporary conventional norms within a society,
social class, or group.
• Both etiquette and manners rely on basic underlying
principles which include treating people with respect,
being sensitive to social situations, and making other
people feel comfortable. People cannot learn etiquette
without being schooled in manners, which lays the
underlying groundwork for the rules of etiquette.
 Class Discussion
• Scenario # 1
You are already five minutes late for class and a
class lecture is already in session:
a. You try to sneak into class, but you slam the door
behind you.
b. You quietly enter and go to the back of the class
and find a seat.
c. You enter class quietly, but walk in front of the
speaker to get to your seat.
• Scenario # 2
You missed class and you want to ask your
instructor what was missed…
You say
a. “ Did we do anything last week?”
b. “ Do you count attendance in my grade?”
c. “ I know I missed class, but I have already asked
a classmate and gotten my assignment and
notes! Is there anything else I should know?”
 Some Classroom Etiquettes to follow

• Try to be present BOTH physically and

mentally!
• Do arrive on time!
• Be prepared for class!
• Do practice common courtesy!
• Do stay AWAKE and be attentive!
• Do show effort, try your best, ask for help!
 Workplace Etiquette
• The way you present yourself at work has an
impact on your co-workers and your work
environment. Workplace etiquette refers to the
kinds of social behaviors that are acceptable in
the workplace. It is the guidelines or manners
that make people comfortable, including
behavior related to how you dress, your
attitude and temperament, your hygiene, how
you interact with your co-workers, your use of
technology, and your timeliness.
• Communication
a) The Basics: Good communication makes the work
environment more productive and pleasant. When
addressing others, do so formally and politely .
b) Body Language: Respect your co-workers by giving
them your full attention. Face the other person and
make eye contact.
c) Managing your emotions: Think before you speak.
When on the receiving end of constructive feedback,
listen to the words and feelings of others and don’t
dispute what they are feeling.
d) Prohibited topics: Be careful what you talk about.
• Doing your job
a) Time management: Meet deadlines.
b) Attitude: Do what you are asked to do and
choose to be productive.
c) Accept responsibility: Accepting responsibility for
our errors shows a mature confidence and will
ultimately invite respect.
• Open and Communal Work Spaces
• How to Present yourself: clothing, hygiene
• Use of Technology
• Harassment
• Gender Neutrality