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Customer Feedback
Create a survey to share in Microsoft Forms
Help us decide what to do for our upcoming team event

1.

Add a logo and title – select the

picture icon and upload an image,
2.
just type to add a title.

Questions Responses

Survey

Enter a description
 Customize your Choose questions
types and branching
form

Question types
Choice 1.Question
Choice Text Rating Date Option 1

Option 2
Ranking

Likert
Text 2.Question

Enter your answer

Rating 3.Question

Date 4.Question

Add dependencies between questions with branching. Please input date in format of M/d/yyyy

Choose … > Branching.

Ranking 5.Question

Option 1
Share
Option 2

Branching Option 3

Settings

Likert 6.Question

Option 1 Option 2 Option 3 Option 4 Option 5

Statement 1

Statement 2
 Preview on mobile to
see how your
Collect responses customers will view
the form

Choose Anyone with the link can respond to send the survey
to customers or other people outside of your business.
Send and collect responses
Make sure you include questions to gather their information
(name, company, contact info) if you need to follow up. Anyone with the link can respond

Anyone with the link can respond

Only people in my organization can

respond

How to send it? You can choose:

• a link
• a QR code
• embed on a web page
View and analyze results
View summary or detail Questions 24

results in the form Responses

Customer feedback

24 03:32 Active
Responses Average time to complete Status

View results Open in Excel

You can also export to A B C D

Excel to really analyze 1 Start time Completion time Email Name
the data. 2 2/1/18 1:12 PM 2/1/18 1:32 PM JasonFabian@contoso.com Jason Fabian
3 2/1/18 1:18 PM 2/1/18 2:56 PM ByronThames@contoso.com Byron Thames
4 2/1/18 1:19 PM 2/1/18 4:19 PM RogelioSalerno@contoso.com Rogelio Salerno
5 2/1/18 1:33 PM 2/1/18 1:45 PM AbigailMcDonald@contoso.com Abigail McDonald
6 2/1/18 1:34 PM 2/1/18 5:06 PM ShariNixon@contoso.com Shari Nixon

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