Successful

communication in
multicultural teams
Made by: Olyanova Nazugum, 322 group
Introduction
Effective communication is about more than just
sharing information. It's about understanding the
emotions and intentions behind the information. Not
only do you need to convey the message clearly, but
you also need to listen in a way that makes sense
and makes the other person feel heard and
understood.
Effective communication

instinctive Understandab

01 02 le

clearly cognitive
03 04
 What prevents you from communicating
effectively?

Stress and
uncontrolled emotions

Lack of focus

Inconsistent body
language
 assert yourself

openly and honestly expressing your thoughts

feelings, and needs, standing up for yourself and

respecting others
Over- coming the
language barrier
Be aware of
individual
differences.
Conclusion
In a multicultural environment it is of most importance for
team managers to deal with every team member, considering
his/ her cultural values. In order to succeed, cultural
intelligence is a must- have skill for managers working in a
multicultural environment, implying the fulfillment of the
following criteria: to display a positive attitude towards the
team members belonging to other cultures, to develop
constructive positive relations with the members of the team
and the most important, to be able to communicate with
people belonging to different cultures.
List of references:

● https://www.helpguide.org/articles/relationships-communication/effective-co
mmunication.htm
● https://www.forbes.com/sites/forbeshumanresourcescouncil/2021/01/21/12-p
ractical-ways-to-ensure-effective-communication-among-multicultural-team-
members/?sh=4299b544c861
● https://www.slideshare.net/rakutentech/effective-communication-in-multicult
ural-teams-71894519
● https://seaopenresearch.eu/Journals/articles/SPAS_5_48.pdf