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  • Reception

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    nabila ali
    50 views5 pages
    Receptionists are employees who greet visitors and customers, provide information about the company's goals, and act as a bridge between management and guests. To be a good receptionist, one must smile and be polite, look attractive, provide clear information quickly and responsively while taking responsibility and communicating well. Key responsibilities include receiving phone calls and forwarding them to the right department, welcoming guests and providing visit-related information, arranging meetings, handling customer complaints, managing records, and receiving incoming mail.

    Original Description:

    Langkah langkah menjadi resepsionis yang baik

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    Receptionists are employees who greet visitors and customers, provide information about the company's goals, and act as a bridge between management and guests. To be a good receptionist, one must smile and be polite, look attractive, provide clear information quickly and responsively while taking responsibility and communicating well. Key responsibilities include receiving phone calls and forwarding them to the right department, welcoming guests and providing visit-related information, arranging meetings, handling customer complaints, managing records, and receiving incoming mail.

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    © All Rights Reserved
    Download as PPTX, PDF, TXT or read online from Scribd
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    50 views5 pages

    Reception

    Uploaded by

    nabila ali
    Receptionists are employees who greet visitors and customers, provide information about the company's goals, and act as a bridge between management and guests. To be a good receptionist, one must smile and be polite, look attractive, provide clear information quickly and responsively while taking responsibility and communicating well. Key responsibilities include receiving phone calls and forwarding them to the right department, welcoming guests and providing visit-related information, arranging meetings, handling customer complaints, managing records, and receiving incoming mail.

    Copyright:

    © All Rights Reserved
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    of 5

    RECEPTION

    GROUP 1

    - FAHKRIZA QOIMATUL
    QISTIYA
    - NABILA PUTERI AISHA ALI
    - SELVIA WUALNDARI
    - SUCIATI
    DEFINITION
    Receptionists are employees who have the duty to greet, serve,
    provide information to visitors, customers or interested parties
    regarding the desired goals and the receptionist must be a bridge
    of information between the company management and the guest.
    How to be a good and professional receptionist
    1. Smiling, friendly, and polite
    2. Look attractive
    3. Able to provide clear information
    4. Fast and responsive
    5. Take responsibility
    6. Good communication
    7. Mastering technical skills
    Receptionist Responsibilities and Duties
    1. Receive a phone call, and or forward it to the relevant department if it
    is addressed to another department.
    2. Welcoming guests who come and providing information and
    directions related to their visit.
    3. Arrange a schedule for meetings between guests and the company.
    4. Serving complaints from customers.
    5. Manage records related to the receptionist and perform simple
    administrative activities.
    6. Receive and forward incoming mail.
    THANK YOU
    FOR
    YOUR
    ATTENTION

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