• Procurement • Quality • Logistics • Technology Supplier Evaluation - Factors • Environment and Safety • Current performance • System to sustain performance • Future requirements • Cooperations, service and support Negotiation Negotiation The process whereby two or more parties decide what each will give and take in an exchange between them.
• This definition of negotiation highlights:
■ its interpersonal nature ■ the interdependence of the parties ■ its allocation of resources. Negotiation A formal negotiation is:
An occasion where one or more representatives of
two or more parties interact in an explicit attempt to reach a jointly acceptable position on one or more divisive issues about which they would like to agree. Approaches to Negotiation Approaches to negotiation may be classified as adversarial or collaborative: ■ adversarial negotiation – also termed distributive or win–lose negotiation – is an approach in which the focus is on ‘positions’ staked out by the participants, the assumption being that every time one party wins, the other loses, so, as a result, the other party is regarded as an adversary ■ collaborative negotiation – also called integrative or win–win negotiation – is an approach in which the assumption is that, by means of creative problem- solving, one or both parties can gain without the other having to lose and, as the other party is regarded as a collaborator rather than an adversary, the participants may be more willing to share concerns, ideas and expectations than would otherwise be the case.