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Introduction to Human Communication

Public Communication
Organization and Support
Chapter #12
Claudia Robuck
Fall 2020
ORGANIZATION & SUPPORT

Structuring Speeches
Outlines
Logical Patterns
Transitions
Introductions and Conclusions
Supporting Materials
ORGANIZATION & SUPPORT

Structuring your Speech


Good Organization
Helps refine idea
Construct clear message
Tell what you’re going to say, say it, then tell
what you’ve said
ORGANIZATION & SUPPORT

Structuring your Speech


Outlines: Conceptual Roadmaps
Working outline maps out your speech
Formal required at time of presentation
Speaking notes are for your use only
ORGANIZATION & SUPPORT

Structuring your Speech


Principles of Outlines
Standard format: Rules of division
Parallel wording mutually exclusive sub-points
worded consistent with main point
I. Capital punishment not effective
II. Capital punishment not constitutional
III. Capital punishment not civilized
ORGANIZATION & SUPPORT

Logical Patterns
Time sequential, chronological order
Space arranged according to area
Topic based on types or categories
Problem – solution analysis
Cause and effect examination
ORGANIZATION & SUPPORT

Transitions
Functions
Mortar that holds speech together
To either prove or show exception
Repeat or emphasize
Provide continuity
Serve as internal previews
ORGANIZATION & SUPPORT

Transitions
Functions
Connect points into a unified whole
Keep your message moving
Demonstrate sequence
Indicate passage of time
Show how each point relates to thesis
ORGANIZATION & SUPPORT

Introductions
Be vibrant, creative, dynamic
Use a technique to supports your style and topic
Engage your audience
Provide conceptual roadmaps
Establish relationship with audience
ORGANIZATION & SUPPORT

Introductions
Functions
Motivate the audience toward your topic
Transform attention into interest
Preview main points
Set the mood and tone of your speech
Demonstrate importance of topic
ORGANIZATION & SUPPORT
Introductions: Use References

Audience, Connect
Occasion or
common audience to
setting
ground topic
something Cite a startling,
familiar to unexpected fact Ask a question
audience
Tell an Quotation or
Use humor, tell
anecdote or testimony
a joke
personal story
ORGANIZATION & SUPPORT

Introductions
Common mistakes
Before I begin… you’ve already started
I’m not really prepared…
Being too dramatic
Introduction that is too long or irrelevant
Use of stock phrases or clichés
ORGANIZATION & SUPPORT

Conclusions
Essential speech component

Craft conclusions directed for a specific


outcome before preparing presentation

Audiences most likely remember the last


part of a speech
ORGANIZATION & SUPPORT

Conclusions
Functions
Restate thesis
Review main points
Signal the end of your speech
Provide a memorable final remark
Effective conclusions deliver logical and
psychological closure
ORGANIZATION & SUPPORT
Conclusions
Common mistakes
Ending abruptly
Trailing off or rambling
Introducing new ideas
Apologizing or thanking audience
Saying “that’s it”
Insincerely saying “in conclusion”
ORGANIZATION & SUPPORT

Conclusions
Sample words and phrases
To summarize…
Summing it up…
To conclude…
In conclusion…
As said/shown earlier…
Consequently…
ORGANIZATION & SUPPORT

Class Exercise
Customize presentation based on topic, audience
and logical pattern
• Create event: environment and reason to
gather
• Find common ground to connect to audience
• Develop value profile for audience
• Discuss (minimum) 2 mutually exclusive points
• Craft effective introduction & conclusion
ORGANIZATION & SUPPORT
Class Exercise
Binge Drinking
Introduction technique
Thesis/purpose statement
Mutually exclusive points
Logical pattern used
Conclusion technique
ORGANIZATION & SUPPORT

Supporting Materials
Functions
Clarify and support thesis
Justify assertions
Prove/disprove
Generate interest
Basis for beliefs
ORGANIZATION & SUPPORT

Supporting Materials
Types
Definitions
Examples
Statistics
Analogies: compare or contrast
Anecdotes
Quotations and testimony
ORGANIZATION & SUPPORT

Supporting Materials: Research


Fact vs. fiction on the Web

Anyone can publish on line

Not everything is double checked

The Web is not maintained by experts

Web’s biggest weakness: lack of oversight


ORGANIZATION & SUPPORT

Supporting Materials: Research


The Invisible Web
Visible Web indexed by search engines is 1/500th
of entire web
Most information is password protected, behind a
firewall or not indexed
Scholarly or academic journals peer reviewed,
forum for new or existing research
ORGANIZATION & SUPPORT
Supporting Materials: Research
Wikipedia
Advantages
Truly democratic
Good place to start
Provides location of credible sources
Disadvantages
Anyone can edit or contribute
Information can be disorganized
Quality of content can be questionable
ORGANIZATION & SUPPORT

Supporting Materials: Research


Avoid bias and slanting
Be neither an advocate or opponent of your topic
Remain impartial and objective
Requires imagination, persistence
Consider multiple points of view
I. Introduction: Text written in your words
Craft an introduction to gain audience's attention and demonstrate importance of your topic. Engage audience by providing a conceptual roadmap, find
common ground with them to establish relationship. Connect yourself to your topic through anecdotes and narratives. Choose an effective introduction
technique that supports your style and topic: lead with a question; relay something applicable to audience, how your presentation meets their needs, relevant
quote, startling fact, reference the reason for gathering, use humor or refer to something familiar.
 
II. Thesis Statement: Text written in your words
State your thesis – what you are going to discuss. For an informative speech, tell us what you plan to teach us. If you’re giving a persuasive speech identify
topic to be discussed through analogies that compare/ contrast multiple perspectives; state your position on the issue and your proposal followed by the main
points that you will develop in your argument. For informative and persuasive speeches, determine suitable pattern: time, space, topic, problem-solution or
cause – effect.
 
III. Body: Use phrases, not sentences or single words
Use standard format: rules of division, parallel wording, transitions to connect and relate points to thesis. Key and sub point explanations/evidence includes
data, statistics, credible sources you’ve learned through scholarly research.
 
First Key Point, Topic sentence, Explanation, Evidence
a. Sub-point c. Sub-point
b. Sub-point d. Transition
Second Key Point, Topic sentence, Explanation, Evidence
a. Sub-point c. Sub-point
b. Sub point d. Transition
Third Key Point, Topic sentence, Explanation, Evidence
a. Sub point c. Sub-point
b. Sub point d. Transition
Persuasive Speeches only
Clearly state your appeal with a desired outcome and how audience can achieve it.

IV. Conclusion: Text written in your words


Your conclusion needs to provide logical and psychological closure as demonstrated through verbal and non-verbal communication to clearly signal end of
speech. Summarize and re-emphasize your thesis, reviewing your key points and evidence supporting it in a fresh way, reinforce your desired outcome, show
how you have achieved your purpose. Make a memorable final statement, audiences most likely to remember last part of speech.

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