Innovative Platforms for Public

Sector Collaboration
Government Cloud Framework
 Digital transformation and Digital
Platforms
Digital is transforming every aspect of life, the
way we:
 communicate (using e.g., smartphones and mobile internet)
 consume products and services (using e.g., e-commerce
websites and)
 exchange information and knowledge (using cloud-based
services)
 live at home (using e.g., smart home, personal assistants)
 organize ourselves at work (using e.g., the digital workplace)
 commute to work and back (using e.g., autonomous vehicles)
 interact with government authorities (using e.g., online
portals and digital registries)
 Digital transformation and Digital
Platforms
 Digital business: is the creation of new business
designs by blurring the boundaries between the digital
and physical worlds due to the convergence of people,
business and things.

 Digital Transformation: is the change process

associated with the application of digital technology in
all aspects of human society. The process covers
renovating or optimizing core IT and business services
to enhance the existing business model and support
digital business transformational opportunities
 Digital transformation and Digital
Platforms
The changes will impact various dimensions of
organisational strategy and design, in particular
how, in a connected ecosystem of people,
organisations and things, an organisation:
 positions its value proposition
 defines its platform business models
 sets up its platform governance models
 invests in digital technology systems
 measures the costs and benefits with new key performance
indicators (KPIs)
Digital transformation in the context
of Government
 Digital Government:
 Leverages advances in technologies and relies on the use and
reuse of data and analytics to simplify (digital as well as offline)
transactions for end users (citizens, businesses and government
agencies).
 It creates information from data to support and enhance decision
making of government, businesses and citizens, and it fosters the
creation of new, collaborative and more efficient service delivery
models.
 In the process, underlying service models are redesigned and re-
engineered to improve mission effectiveness and efficiency, to
achieve optimised outcomes, such as transparency and openness,
long-range cost savings, better governance and better quality of
life for citizens.
 Role of government in Digital
Platform environments
 Government as platform owner
 Government as provider to a Digital Platform
 Government as consumer of a Digital Platform
 Government as ecosystem partner of a Digital
Platform
Five horizontal digital technology systems that support a Digital Platform
Fine-grained digital technology systems
 Platform Business Models Types

Collaboration Platform Business Model:

 A type of platform business model that enables
internal and/or external participants to work
together in new ways. Collaboration can occur within
the same ecosystem (such as e.g., between
government agencies) or between different
ecosystems (such as e.g., in public-private
collaborations).
 For example a platform that enables teachers to
share ideas with a community of students and get
feedback.
 Platform Business Models Types

Orchestration Platform Business Model:

 A type of platform business model that enables integration of
business processes between providers and consumers or
broader for a broader ecosystem. Orchestration platforms can
also integrate with platforms of other business ecosystem
partners.

 For example a platform that enables more seamless

transactions to occur between healthcare payers, providers
and consumers. It orchestrates and connects activities like
scheduling, identity management, connectivity and
payments for the business ecosystem.
 Platform Business Models Types

Creation Platform Business Model:

 A type of platform business model that enables
providers and business ecosystem partners to
create new apps, products/services, capabilities
and business models.

 For example a platform that provides APIs or

software development kits (SDKs) to developers
so they can create apps for that platform.
 Platform Business Models Types

Matching Platform Business Model:

 A type of platform business model that
enables providers to find consumers. q For
example a platform that matches property
owners with people who need a place to
stay.
Platform Governance Models
Overview of Digital
Platform domains