Resource Management

Scenario Overview
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Administering Finding Staffing Monitoring

Resources Resources Projects Utilization

Scenario Scenario Description Open Legend

Explorer The Resource Management business scenario is designed to meet the basic needs of a resource manager in a professional services
company. Key capabilities include integrated access to data of internal employees and external service contractors, including information
on skills and availability, utilization, and information specific to Project and Time and Labor Management. The main focus of the application
Scenario/Processes is on creating an integrated database of resources to enable the resource manager to find the best candidates in terms of suitability and
availability, staff projects with resources, and monitor resource utilization.

Business Value

Scenario Flow

Further Information
The following business roles are involved in this scenario:

©© 2013 SAP AG. All rights reserved. Resource Manager

Resource Management
Scenario Overview
Click process
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Administering Finding Staffing Monitoring

Resources Resources Projects Utilization

Scenario Scenario Description Legend Open

CloseLegend
Legend
Explorer The Resource Management business scenario is designed to meet the basic needs of a resource manager in a professional services
company. Key capabilities include integrated access to data of internal employees and external service contractors, including
Process mainly driven byinformation
the user
on skills and availability, utilization, and information specific to Project and Time and Labor Management. The main focus of the application
Scenario/Processes is on creating an integrated database of resources to enable the resource manager to find the best candidates
Processinmainly
termsdriven
of suitability and
by the system
availability, staff projects with resources, and monitor resource utilization.
Manual process not supported by the
Business Value system

Process that communicates with third-

Scenario Flow party software (mouse-over for details)

Process with relevance to Financials

Further Information
The following business roles are involved in this scenario: Related scenario

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Resource Management
Process Details: Administering Resources
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Administering Resources X

Administer Finding Staffing Monitoring

Create service
resource
agent
profile Resources Projects Utilization

i i

Scenario Process Description Further Information

Explorer The Administering Resources business process enables you to administer a resource pool
that contains data about employees and external service agents. Resource profiles are kept Performed by
up-to-date according to the latest availability information and suitability represented by skills Resource Manager
Scenario/Processes and documents, such as appraisals and resumes.

In the Work Center

Business Value Resource Management

Scenario Flow

Further Information

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Resource Management
Process Details: Finding Resources
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Finding Resources X

Administering Communicate Staffing Monitoring

Receive
Resources Find resources most suitable Projects Utilization
resource request
resources

i i i

Scenario Process Description Further Information

Explorer The Finding Resources business process enables the resource manager to respond to
resource requests by searching for suitable and available resources to staff internal or Performed by
external projects. Resource Manager
Scenario/Processes

In the Work Center

Business Value Resource Management

Scenario Flow

Further Information

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Resource Management
Process Details: Staffing Projects
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Staffing Projects X

Administering Finding Assign to project Manage Monitoring

Resources Resources and quantify resource Utilization
commitment commitments

i i

Scenario Process Description Further Information

Explorer The Staffing Projects business process enables the resource or project manager to assign
suitable resources to projects and maintain an initial capacity commitment for the selected Performed by
resource. Resource Manager
Scenario/Processes The employee adjusts the initial commitments in his/her availability calendar according to
actual workloads and other project commitments, for example. The resource or project
manager can also perform these adjustments on behalf of the resource. In the Work Center
Business Value Resource Management

Scenario Flow

Further Information

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Resource Management
Process Details: Monitoring Utilization
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Monitoring Utilization X

Notify senior
Administering Finding Staffing Analyze Balance
management to
Resources Resources Projects resource resource
initiate strategic
utilization utilization
measures
i i i

Scenario Process Description Further Information

Explorer The Monitoring Utilization business process enables the resource manager to monitor the
current and forecasted utilization of resources and identify peaks and troughs in utilization. Performed by
Utilization imbalances can be handled in the short term by distributing work more evenly Resource Manager
Scenario/Processes between resources or by informing management. Senior managers can then decide, for
example, to increase/decrease the current workforce or boost demand through appropriate
sales and marketing initiatives.
In the Work Center
Business Value Resource Management

Scenario Flow

Further Information

©© 2013 SAP AG. All rights reserved.

Resource Management
Business Value

Manage Search Staff Monitor

Maintain Find Find Monitor and Respond to

Manage Staff Staff
Resource Pool
Resource Resources Resources Balance Capacity
Add Service Internal Customer
Profile by by Capacity Issues
(External and Agents Projects Projects
(Skills and
Internal)
Availability)
Suitability Availability Issues

Scenario Overview Key Benefits

Explorer For midsize companies in professional
services industries, this process provides
the ability to find and assign resources
Scenario/Processes that have the right skills and are available
at the right time for project staffing.
You can improve resource efficiency and
Business Value increase utilization by finding the best
internal and external candidates in terms
of suitability and availability.
Scenario Flow
SAP Business ByDesign helps to
Further Information efficiently manage and staff internal and
external projects through pool
management using parameter-driven
searches.
 Enables the resource manager to manage operative and daily project-related business
activities.
 Is integrated with Time and Labor Management to record time against projects and to
determine project availability (absence data).
 Provides a comprehensive and structured view of the availability and experience all
resources
 Works with pragmatic concept of “earliest availability“
 Availability calendar allowing initial resource allocation and later actualization of
commitment data
 Offers simple and rapid resource search functions
 Advanced search for sophisticated searches
 Activity tracking is fully integrated within keyword-based resource search

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Resource Management
Scenario Flow

Resource Resource Resource Resource

Management Management Management Management

Administering Finding
Staffing Projects Monitoring
Resources Resources
Utilization

Workforce Project
Administration & Management
Authorization

Project Time and Labor

Management Management

Scenario
Explorer

Scenario/Processes

Business Value

Scenario Flow Legend

Work center in which
Process process is performed
Further Information mainly
driven by Work center
the user Related Business
scenarios document flow

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Resource Management
Further Information

Scenario Do you want to try it out? Do you need more information? Do you want to discuss with others?
Explorer
Self-Enablement Systems More Details Forum
If you want to try out the business SAP provides a complete product Get in touch with experts to
Scenario/Processes scenario, click here.* documentation, covering all discuss your specific
aspects of the business scenario. requirements. To enter the
For more details, click here. community, click here.*
Business Value

WIKI
Scenario Flow VV In addition to the product
documentation, SAP provides
Further Information Wikis that describe additional
aspects of SAP Business
ByDesign.
To access the WIKI, click here.*

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check http://support.microsoft.com/kb/890474.