MODULE 5

SUBMITTED TO

N. J. SONECHA MANAGEMENT & TECHNICAL INSTITUTE,

CHANDUVAV (VERAVAL)
 PREPARE BY

ENROLLMENT NO NAME CLASS

208170592019 KOTIYA VIVEK LAKHAM BHAI MBA SEM 2
208170592020 DAVE JIMIT RAJESH BHAI MBA SEM 2
208170592027 BARIYA KAMLAESH JAGDISH BHAI MBA SEM 2
208170592035 MEHTA PRANAV HITESH BHAI MBA SEM 2

Guided by
Prof. Shital Vadhavi maam
INTRODUCTION OF COMPANY
Reliance industries limited is an Indian multinational company. headquartered in Mumbai, India. 
Reliance industries limited diverse business includes energy, petrochemicals, natural gas, retail,
telecommunications, mass media and textiles. 
Reliance is one of the most profitable companies in India. 
It is largest publicly traded company in India by capitalization. 
The company is ranked 96th on the fortune global 500 list of the world’s biggest corporation as of
2020. 
It is ranked 8th among the top 250 global energy companies by plats as of 2016. 
Reliance company was awarded the international refiner of the year in 2017 at global refining and
petrochemicals congress 2017.
 
 PROFILE OF COMPANY

TYPE PUBLIC
INDUSTRY Conglomerate
FOUNDED 8 may, 1973; 48 years ago
FOUNDER Dhirubhai ambani
HEADQUARTERS Mumbai, Maharashtra, India
AREA SERVED Worldwide
OWNER Mukesh ambani (chairman & MD)
REVENUE Rs. 6,59,205 crore (2021)
NET INCOME Rs. 53,223 crore (2021)
TOTAL ASSETS Rs. 13,21,212 crore (2021)
TOTAL EQUITY Rs. 6,93,000 crore (2021)
NUMBER OF EMPLOYEE 2,36,334 (2021)
WEBSITE www.ril.com
VISION OF RELIANCE
 

Enhance quality Through

of life across the sustainable Help global leader
entire socio- measures, create in the domains
economic value for the where it operates
spectrum nation.
MISSION OF RELIANCE

Create value for all stakeholders

Growth through innovation

Lead in good governance practices

Foster rural prosperity

BUSINESS ANALYTICS-4529201
BIG DATA ANALYTICS
What is big data ?
Big data refers to the large, diverse sets of information that grow at ever-increasing rates. it
encompasses the volume of information, the velocity or speed at which it is created and collected,
and the variety or scope of the data points being covered

 
  
HOW RELIANCE GAMES USE BIG DATA ANALYTICS?

Reliance games, the digital arm of the reliance entertainment group, was on a hunt for a
robust analytical platform to boost its revenue, enhance data-driven decision making, improve
product development, gain a competitive edge, as well as make the platform flexible to manage
costs. the company’s games—real steel, pecific rim, hunger games, and wrb—are amongst the
world’s top 10 games in terms of gameplay and revenue. 
The company’s basic need was to analyze the products at the product development level to
have a better understanding of daily active users (daus), number of downloads, user behavior, game
performance, dropouts, reasoning for drop-outs, etc. for these insights, the company required
descriptive, predictive, and prescriptive analytics for current as well as future products.
BUILDING THE ANALYTICS PLATFORM

Since the company required real-time analytics, it wanted to build a proper infrastructure
architecture which could support processing and analyzing the data volume at a lighting speed. however,
collecting events from across the devices of the world itself was a challenge, apart from the huge volume
of data flowing inside and storing this data.
to address this, the company formed a private cloud with virtualization technique with huge server farms,
required network architecture, and developed apache/java module to collect the data simultaneously from
devices across the globe. these servers collect the data in flat file format and then push the data to storage
using the corn
jobs set at an appropriate time.
 
“This project supports the daily data volume of 37 MN and total events reaching 100 ban per
game mark. 40 gb data is being added every day and nearly 300 events are captured from each device daily
for each game session,” shares peerzade.
CORPORATE FINANCE-4529202
 VALUATION OF SHARE

• What is share valuation?

Valuation of share is the process of knowing the value of company’s shares. share
valuation is done based on quantitative techniques and share value will vary depending on the
market demand and supply.
METHODS FOR VALUATION OF SHARES

NET ASSEST METHOD

• based on assets

EARNING CAPACITY METHOD

• based on income
 NET ASSEST METHOD
This approach on based on the value of the company’s assets and liabilities. this approach
may be very useful to manufacturers, distributors etc. where a huge volume of capital assets are used.
Here, the company’s net assets (after less preference share) value is divided by number of
share to arrive at the value of each share. following are some of the important points to be considered
while valuating shares under this method.
 
Fictitious assets should not be considered at the time of calculating net assets 

Probable losses should be deducted from value of net assets and possible profit should be added to it.

At the time of determining value of net assets, estimated value of contingent liabilities and goodwill
should also be taken into consideration

Debentures, interest on debentures, outstanding expenses and preference shares etc. are included under
liabilities.
•
•  
•  
VALUATION OF RELIANCE’S SHARE
BALANCE SHEET AS ON 31ST
ST MAECH, 2020 (in crore)
NOTES AS AT AS AT
31ST 31ST
MARCH, 2020 MARCH, 2019
ASSETS    
NON-CURRENT ASSETS    
Plant and equipment 2,97,847 1,94,895
Capital working-in-progress 15,638 1,05,155
Intangible assets 8,624 8,293
Intangible assets UD 12,327 6,402
Investment 4,19,073 2,72,043
Loans 44,348 31,806
Other non-current assets 4,458 4,287
Total non-current assets 8,02,315 6,22,881
CURRENT ASSETS    
Inventories 38,802 41,144
Investment 70,030 59,640
Trade receivables 7,483 12,110
Cash and cash equivalents 8,443 3,768
Loans 15,028 4,876
Other financial assets 16,100 17,127
Other current assets 10,711 11,199
Total current assets 1,66,597 1,52,864
TOTAL ASSETS 9,68,912 7,75,745
EQUITY AND LIABILITIES    
EQUITY    
Equity and share capital 6,339 6,339
Other equity 4,18,245 3,98,983
TOTAL EQUITY 4,24,584 4,05,322

NON-CURRENT LIABILITIES    
Borrowings 1,78,751 1,18,098
Other financial liabilities 2,924 -
Provisions 1,410 2,483
Deferred tax liabilities 50,556 47,317
Other non-current liabilities 504 504
Total non-current liabilities 2,34,145 1,68,402
CURRENT LIABILITIES    
Borrowings 51,276 39,097
Trade payables 71,048 88,241
Other financial liabilities 1,20,618 27,675
Other current liabilities 66,169 46,225
Provisions 1,072 783
Total current liabilities 3,10,183 2,02,021
Total liabilities 5,44,328 3,70,423
TOTAL EQUITY AND LIABILITIES 9,68,912 7,75,745
CALCULATION OF NET ASSETS
PARTICULARS AMOUNT RS.
(in crore)
TOTAL ASSETS  
Non-current assets 8,02,315
Current assets 1,66,597
Total 9,68,912
Less: fictitious assets -
Real assets 9,68,912
Less: liabilities  
Non-current liabilities (2,34,145)
Current liabilities (3,10,183)
Net assets 4,24,584
Less: preference share capital -
Assets available for equity share holders 4,24,584
VALUATION OF PER SHARE
•  
VALUE PER SHARE =

= RS.2131
 
MARKETING MANAGEMENT-4529203
 
 
PRODUCT MIX

• What is product mix ?

A product is an item produced or procured by the business to satisfy the needs of the customer.
it is the actual item which is held for sale in the market. a company usually sells different types of
products. for example, reliance has different product brands in its portfolio. these different product
brands are also known as product lines. a combination of all these product lines constitutes the
product mix.
DIMENSIONS OF A PRODUCT MIX

• 1. Width
Width or breadth, that refers to the number of product lines which is offered by a company to
its customers.
• 2. Length
The length refers to the total number of products in a firm’s product mix strategy. 
• 3. Depth
Depth refers to the number of variations that exist in a product line. 
• 4. Consistency
This refers to how closely the products in a product line are related to each other. 
 
 
PRODUCT MIX OF RELIANCE

RELIANCE

DIGITAL PETROLEUM TEXTILES

SERVIES

JIO CINEMA LPG ONLY VIMAL

VIMAL
JIO SAAVAN FUELS GIFTING

JIO TV AUTO LPG PROTECTOR

MY JIO LUBRICANTS GEORGIA

  
HUMAN RESOURCE MANAGEMENT-4529204
 
RECRUITMENT AND SELECTION

⁎ Recruitment
Recruitment refers to the process of identifying, attracting, interviewing, selecting,
hiring and onboarding employees.

⁎ Selection
Selection is the process of picking or choosing the right candidate, who is most suitable
for a vacant job position in an organization.
RECRUITMENT AND SELECTION PROCESS
Job vacancy

Employee
Job analysis
evaluation

Induction & Attracting

training candidates

Selecting Screening
candidates application
Interviewing
candidates
RECRUITMENT AND SELECTION PROCESS OF RELIANCE

The candidates who have got minimum 60% aggregate over all eight semester are eligible for
the recruitment of reliance company selection procedure of reliance company consists of 3
processes as per below.

3. Technical and HR
1. Written test (Aptitude) 2. Technical written test
interview
• 1. Written test (aptitude)
In written test the number of questions are 75 and time limit for those questions are 35
minutes. the questions are from several topics like ratio, simple logics, comparisons, analogy etc. the
cut off marks for this round is 60%.
• 2. Technical written test
In this round number of questions are 50 and time limit are 25 minutes. technical questions are
from electronics, networking subject. one has to be strong in his/her subjects to clear this round. for
this round the cut off marks is 50%.
• 3. Technical and hr. interview
After clearing both written test the final round is technical and hr. interview.  it will take 1 hour
and based on national merit test. in this round some technical’s questions will be asked and in hr.
round the questions will be asked about the company, projects, hobbies etc. candidates are required to
produce original mark sheets/ certificates for verification during interviews.
 
PRODUCTION AND OPERATION MANAGEMENT-4529205
MANUFACTURING PROCESS
 

Manufacturing is the production of goods through the use of labor, machinery, tools and
biological or chemical processing or formulation. manufacturing can either mean transforming raw
materials into finished goods on a large scale, or the creation of more complex items by selling
basic goods to manufacturers for the production of items such as automobiles, aircraft, or
household appliances.
 
PETROLEUM REFINING PROCESSES IN RELIANCE
  Petroleum refining processes are the chemical engineering processes and other facilities
used in petroleum refineries (also referred to as oil refineries) to transform crude oil into useful
products such as liquefied petroleum gas (lpg), gasoline or petrol, kerosene, jet fuel, diesel
oil and fuel oils.

Refineries are very large industrial complexes that involve many different processing units
and auxiliary facilities such as utility units and storage tanks. each refinery has its own unique
arrangement and combination of refining processes largely determined by the refinery location,
desired products and economic considerations.
 
REFINING END-PRODUCTS

The primary end-products produced in petroleum refining may be grouped into four categories:
light distillates, middle distillates, heavy distillates and others.

LIGHT MIDDLE HEAVY

DISTILLATES DISTILLATES OTHERS
DISTILLATES
• C1 and C2 • Kerosene • Heavy fuel oils • Coke (similar to
components • Automotive and • Wax coal)
• Liquefied rail-road diesel • Lubricating oils • Elemental sulfur
petroleum gas fuels • Asphalt
(LPG) • Residential heating
• Light naphtha fuel
• Gasoline (petrol) • Other light fuel oils
• Heavy naphtha
RESEARCH METHODOLOGY-4529206
 
 
QUESTIONNAIRE

What is questionnaire?

A questionnaire is a research instrument consisting of a series of questions  for the purpose of

gathering information from respondents. the questionnaire was invented by the statistical society of
London in 1838. 
TYPES OF QUESTIONNAIRE

Question content

Open-ended Close-ended

Dichotomous Multiple responses Scales

(1) OPEN-ENDED QUESTIONS
An open-ended question is designed to encourage a full, meaningful answer using the respondent’s own
knowledge or feelings. open-ended questions are also known as unstructured questions or free-response or free-answer
questions. 
(2) CLOSE-ENDED QUESTIONS
This type of questions often takes the form of ranking, scaled items or categorical responses. in this
format multiple choice questions are given, where respondents are restricted to choose among any of the given multiple
choice answers. 
⁎ Dichotomous questions
These questions have restrictive alternatives and provide the respondents only with two answers. these could be ‘yes’
or ‘no’, ‘like’ or ‘dislike’, ‘similar’ or ‘different’, ‘married’ or ‘unmarried’ etc.
⁎ Multiple-choice questions
In this type of questions respondent is given a number of response alternatives. he might be asked to choose the
one that is most applicable.
⁎ Scale questions
These type of questions are classify in terms of their level of measurement. in this the respondents are
asked to rank order their performance by using an ordinal question.
 QUESTIONNAIRE ON CUSTOMER SATISFACTION AT RELIANCE RETAIL.

(1) Do you shop regularly at reliance trends? 

(a) yes (b) no 

(2) How often? 

(a)monthly (b) quarterly (c) seasonally

(3) What is your expenditure on shopping at reliance trends? 

(a) up to 1000 (b) 1001 to 2000 (c) 2001 to 3000

(4) Are you satisfied with the brand offered by reliance trends under different departments and
categories?
(a) yes (b) no
 (5) are you satisfied with the prices for different brands offered at reliance retail shop?
(a) yes (b) no 

(6) according to you, which is the best source of information about these discounts and
offers?
(a) tele calls (b) e-mails (c) messages  

(7) are you satisfied with the discounts and offers that come up at store?
(a) yes (b) no

(8) what would be your overall rating for reliance trends on your level of satisfaction?
(a) highly dissatisfied (b) satisfied (c) highly satisfied
 
(9) Are you satisfied with the services of customer service?
(a) yes (b) no
 
(10) Any suggestions ?
ENTERPRENEURSHIP-4529207
SUCCESS STORY OF ENTREPRENEUR (DHIRUBHAI AMBANI)

What is an entrepreneur?

An entrepreneur is an individual who creates a new business, bearing most of the risks and
enjoying most of the rewards. the process of setting up a business is known as entrepreneurship. the
entrepreneur is commonly seen as an innovator, a source of new ideas, goods, services, and
business or procedures.
DHIRUBHAI AMBANI AS AN ENTERPRENEUR
  
ABOUT DHIRUBHAI AMBANI

BORN 28 December 1932
Chorwad, Junagadh District, Western India States Agency, British Raj
(present-day Gujarat, India)

DIED July 6, 2002 (aged 69) Mumbai, Maharashtra, India

NATIONALITY Indian
OCCUPATION Founder of Reliance Industries (RIL)
Founder of Reliance Capital, Reliance Infrastructure & Reliance Power 

SPOUSE(S) Kokila  Dhirubhai  Ambani
CHILDREN Nina Ambani, Mukesh Ambani, Anil Ambani and Dipti Ambani
AWARDS Padma Vibhushan (2016)
EARLY CAREER

Dhirubhai ambani was one of the sons of hirachand gordhanbhai ambani and jamnaben ambani was
born in chowed, Junagadh district, Gujarat on 28 December 1932. he did his studies from bahadur khanji
school.

 He started his career as a clerk at a. besse & co. there he learned trading, accounting, and other business
skills. in 1958 ambani returned to India and settled Bombay. ambani began a business trading in spices in the
late 1950s, calling his nascent venture reliance commercial corporation. he soon expanded into other
commodities, following a strategy of offering higher-quality products and accepting smaller profits than his
competitors. his business grew quickly
FOUNDING OF RELIANCE INDUSTRIES
Ambani returned to India and started "majin" in partnership with champaklal damani. majin was to
import polyester yarn and export spices to Yemen. initially, they had two assistants to help them with
their business. at the tiny office, he began to make a team that would stay with reliance for years, which
includes rasikbhai meswani (his nephew), ramnikbhai, nathubhai (his younger brother) and two former
schoolmates named rathibhai mucchala and narottambhai joshi.  

 In 1965, champaklal damani and dhirubhai ambani ended their partnership and ambani started on his
own. in 1966 he formed reliance commercial corporation which later became reliance industries on 8
may 1973. he launched the brand 'vimal' during this time which sold polyester materials for saris,
shawls, suits and dresses.  
  
AWARDS AND RECOGNITION
1996, 1998 and 2000– featured among power 50-the most powerful people in Asia by Asia
week magazine.
August 10, 2001, Mumbai – the economic times awards for corporate excellence for lifetime
achievement award.
Dhirubhai ambani was named the "man of 20th century" by the federation of Indian chambers of
commerce and industry (ficci).
India post released a postal stamp featuring dhirubhai ambani on 28 December 2002.
October 2011- posthumously awarded the ablf global Asian award at the Asian business leadership
forum awards.
January 2016- posthumously awarded the Padma Vibhushan, the country's second-highest civilian
award 
Bibliography
(n.d.). Retrieved from WWW.RIL.COM.
(n.d.). Retrieved from en.m.wikipedia.org.
Ashwathpa, K. (n.d.). Human resource management. Himaliya Publication.
Bhattacharyya, D. K. (n.d.). Research Methodology. Excel.
Keller, P. K. (n.d.). marketing management. pearson education.
Pandey, I. A. (n.d.). Financial management. Vikas.
Raj, S. (2018). Business analytics. Cengage.
Roy, R. (n.d.). Enterpreneurship. Oxford.
S. A. Chunawala, D. R. (n.d.). Production and Operation Management. Himaliya.
 THANK YOU
Vivek Kotiya, Jimit Dave, Kamlesh bariya, Pranav mehta.