Professional Documents
Culture Documents
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By
James Bruton
Rebecca Riddle
Christian Villa
BUS 2033
9 December2013
The Language of Italy
Main language of Italy is Italian.
“Considered one of the most romantic and melodic languages in the
history of the world.” –Life in Italy
Derived heavily from Latin.
Italian Cuisine
Most common ingredients include olive oil, garlic, basil,
cheeses, tomatoes, sausage and many kinds of pastas as
well.
Ingredients vary from different regions of Italy.
Italian Mealtime
Meal time consists of 3
courses, primo, secondo,
doce.
First meal consisted of pasta
dish or risotto.
Second meal consists of a
dish of meats or fish with a
salad.
Last meal is dessert, a
common dessert is called
tiramisu.
Some meals may take as long
as 5 hours.
Non-verbal communication
Hand motions are heavily used, either to emphasize
words or to replace phrases with a hand motion like ‘bye’
or ‘Fantastic!’
Maintaining eye contact is important, breaking eye
contact implies mistrust.
Violation of personal space is normal.
Works Cited
"Cultural Portfolios - Italy Nonverbal." DePauw
University. N.p., n.d. Web. 03 Dec. 2013.
Higgins, Charlie. "Facts About Italian Cuisine." EHow.
Demand Media, 25 Sept. 2009. Web. 04 Dec. 2013.
"The History of the Italian Language." History of the
Italian Language. N.p., n.d. Web. 04 Dec. 2013.
"Popular Foods of Italy." Your Guide to Italy. N.p., n.d.
Web. 02 Dec. 2013.
Social Customs
Gift Giving
What to do:
• Bring vintage wine with a very good quality, quality is important not quantity.
• Leave most gifts unwrapped except for wine.
• If deciding to give flowers they need to be delivered earlier in the day before the
meeting.
What to not do:
• Chrysanthemums are not welcome as a gift because they are used in funerals.
• Any type of red flower is seen as not being a good gift because the red shows secrecy.
• Yellow flowers are also not welcome because it is a sign of jealousy.
• Do not forget to bring a gift.
Social Customs
Dinning Etiquette
• When invited to a dinner or party it is important to not only dress nice but to also
dress in formal attire.
• Being punctual is not that important when it comes to showing up to a dinner or
party.
• At the dinner or party it is important to follow the host or hostess. So people are to
not sit or eat until the host or hostess does.
• Never keep your hands in your laps.
• Do not put your elbows on the table.
• Hands and arms are supposed to stay somewhere in between laps and the table.
• When it comes to eating the food it is acceptable to leave a small portion of food
on your plate.
Social Customs
Meetings
• When it comes to business meetings it is important to schedule meetings 2 to 3 weeks in advance and it must be
written and in Italian.
• Be on time when meeting business people, they do not like tardiness.
• A lot of Italian businesses close during the month of August and even if they are open most of the employees
take off for vacation time.
• If you cannot speak or understand Italian you have to hire an interpreter.
• The meetings are not meant to make progress in the business but to gain a sense of trust.
Religion
Christianity
• Roman Catholic is the main practiced religion in Italy.
• 84 percent of the people in Italy are Roman Catholic.
• Only about on-third of the 84 percent are actually active members.
• Most well known practice of the Roman Catholic faith is the going to mass.
• The biggest city well known for the faith is Vatican City where the Pope resides.
Religion
Judaism
• There is only about thirty-one thousand people that practice Judaism in Italy.
• One of the smallest practiced religion in Italy.
• The religion is thought to be much bigger because of the amount of Jewish people that are
involved in the Italian culture.
Religion
Islam
• To know a little bit more about Italy it is important to know some of the greetings.
• To say hello in a formal setting the word is Buongiorno.
• In a less formal setting there is the word for good evening and good afternoon is Buonasera.
• These are the main sayings that people will need to know.
• Ciao is also another way to say hello, but it is less formal.
Works Cited
Hameed, Mustafa. "Lacking recognition, Italy's Muslims face an uncertain future." Religion News Service.
N.p., 28 May 2013. Web. 3 Dec. 2013. <http://www.religionnews.com/2013/05/28/lacking-recognition-italys-
muslims-face-an-uncertain-future/>.
"Italy." CultureGrams Online Edition. ProQuest, 2013. Web. 4 Dec 2013.
<http://online.culturegrams.com.librarynt.occc.edu/world/world_country_sections.php?
contid=5&wmn=Europe&cid=80&cn=Italy&sname=Greetings&snid=8>.
"Italy Main Religions." Globerove. N.p., 29 Mar. 2010. Web. 3 Dec. 2013. <http://globerove.com/italy/italy-
main-religions/305>.
"Italy-Language, Culture, Customs and Etiquette." Kwintessential. Kwintessential ltd., 2012. Web.
3 Dec. 2013. <http://www.kwintessential.co.uk/resources/global-etiquette/italy-country-profile.html>.
"Religious beliefs in Italy." Study Abroad. N.p., n.d. Web. 3 Dec. 2013.
<http://www.sestudyabroad.com/guide/IT-religion.htm>.
"Roman Catholicism." Religion, World Religions, Comparative Religion-Just the facts on the world's
religions. N.p., 6 May 2013. Web. 3 Dec. 2013.
<http://www.religionfacts.com/christianity/denominations/catholicism.htm>.
Segre, Dan V. "The Roles of the Jews in Italian Society." Jerusalem Center For Public Affairs. N.p.,
17 Jan. 2010. Web. 3 Dec. 2013. <http://jcpa.org/article/the-roles-of-the-jews-in-italian-society/>.
Education
Primaryeducation -elementary education
Secondary education
◦ Lower level -similar to middle school
EXAM REQUIRED to continue to upper level school
◦ Upper level -similar to high school, but more specialized
University
Role of Women
Relatively small percentage of workforce
◦ Nearly absent from executive positions
Causes
◦ Culture and societal views and values
◦ Large families often including extend family
◦ Discrimination
In business dealing:
◦ Italian businessmen are usually polite and respectful regardless
of personal views.
Transportation
Public Transportation
◦ Trains
◦ Subways
◦ Buses
Driver considerations
◦ Severe winter weather
◦ Dense traffic and little parking availability
Crime
General Crime
◦ Moderate to low level of crime
◦ Large police force
◦ Tourist hotspots see the most crime
Organized Crime
◦ Italy does have an active mafia
It should be noted that most European countries do, as well as the US.
◦ The biggest concern is with screening investors, it is rare to see
stereotypical mafia behavior.
Government
Legislative Branch
◦ Senate of Republic
◦ Chamber of Deputies
Head of State
◦ President Giorgio Napolitano
Head of Government
◦ Prime minister Mario Monti
In general, Italy has an open democratic government that
has many flaws, but none too severe.