Introduction to Human

Resource Management
 After reading this chapter, you should
be able to:
• Understand the meaning of human
resources.
• Define the objectives, scope and functions
of Human Resource Management.
• Differentiate between Human Resource
Management (HRM) and Personnel
Management (PM).
• Enumerate the qualities of HR managers.
 Human resources: Meaning
• Human resources means the collection of
people and their characteristics at work.
• These are distinct and unique to an
organization in several ways.
• Human resources is the set of the people
who make up the workforce of
an organization, business sector, industry,
or economy. 
Why and how human resources (HR)
are superior to physical resources ?
• HR alone appreciates over a
period.
• HR achieves in higher performance
output than its actual input.
• HR brings value to all other assets.
• Operational flexibility is possible
with HR.
Human Resource Management:
Meaning

Human resource management is

concerned with policies and practices that
ensure the best use of the human
resources for fulfilling the organizational
and individual goals.
 Human Resource
Management emphasis -
a. Development of people
b. Punishment of people
c. Adoption of people
d. None of these
 Contd…
Human Resource Management is the process of
recruiting, selecting, inducting employees, providing
orientation, imparting training and development, appraising
the performance of employees,
deciding compensation and providing benefits, motivating
employees, maintaining proper relations with employees
and their trade unions, ensuring employees safety, welfare
and healthy measures in compliance with labour laws of the
land and finally following the Orders / Judgements of the
concern High Court and Supreme Court, if any.
 Functions of Human
Resource Management
Operative functions of HRM
Operative functions of HRM
includes -

a. Procurement, development, compensation &

motivation
b. Maintenance
c. Integration and emerging trends
d. All of these
 Scope Of Human Resource
Management
• Personnel or labour aspect deals with HR
planning, recruitment, selection, placement,
training and development, remuneration, etc.
• Welfare aspect deals with working conditions
and amenities such as canteen, rest-rooms, etc.
• Industrial relations aspect deals with union–
management relations like collective bargaining,
grievance and disciplinary actions, etc.
 Which of the following
statement is/are correct?
a. HRM is a strategic management functions
b. Under HRM employee is treated as
resource
c. HRM is the management of skills, talent
and abilities
d. HRM lacks the organisation to achieve its
goals
 BASIS FOR HUMAN RESOURCE
PERSONNEL MANAGEMENT
COMPARISON MANAGEMENT
Meaning The aspect of management that is The branch of management
concerned with the work force and that focuses on the most
their relationship with the entity is effective use of the manpower
known as Personnel Management. of an entity, to achieve the
organizational goals is known
as Human Resource
Management.
Approach Traditional Modern
Treatment of Machines or Tools Asset
manpower
Type of function Routine function Strategic function
Basis of Pay Job Evaluation Performance Evaluation
Management Role Transactional Transformational
Communication Indirect Direct
Labor Management Collective Bargaining Contracts Individual Contracts
Initiatives Piecemeal Integrated
Management Actions Procedure Business needs
Decision Making Slow Fast
Job Design Division of Labor Groups/Teams
Focus Primarily on mundane activities like Treat manpower of the
employee hiring, remunerating, organization as valued assets,
training, and harmony. to be valued, used and
preserved.
 Qualities of an HR manager
• Knowledge
• Intelligence
• Communication skills
• Objectivity and fairness
• Leadership and motivational qualities
• Emotional maturity and
• Empathy
 Basic managerial functions of
HRM are -
a. Planning, organising, staffing
b. Planning, organising and co-ordinating
c. Planning, organising, directing and controlling
d. None of these
 REFERENCES
• http://umeschandracollege.ac.in/pdf/study-
material/accountancy/MCQ-ON-HUMAN-
RESOURCE-MANAGEMENT.pdf
• https://www.examveda.com/management/
practice-mcq-question-on-human-resource
-management-(hrm)/?page=5