Professional Documents
Culture Documents
<Organization Name>
<Date>
Version History
Version Reason for Change Date of Approval Approver
• PMO Background
• PMO Purpose
Table of • PMO Mission, Vision, and
Values
Contents • PMO Objectives
• PMO Customers and
Stakeholders
• PMO Structure
• PMO Organizational Chart
• PMO Roles and
Responsibilities
• PMO Service Offering
• PMO Critical Success Factors
• Charter Sign-off
PMO Background
<What is the organizational context for the PMO to be created? Why is a PMO needed?>
BACKGROUN
D
PMO Purpose
MISSION
<What is the mission of the PMO? Why does the PMO exist?>
VISION
<What values guide the actions and behaviors of the PMO? What does the PMO stand for?>
PMO Purpose
OBJECTIVES
<What are the objectives of the PMO? How will success be measured?>
• SMART Objective 1
• SMART Objective 2
• SMART Objective 3
• SMART Objective 4
• SMART Objective 5
PMO Customers and Stakeholders
CUSTOMERS
STAKEHOLDERS
<Who are the Customers of the PMO and what <Who are the Stakeholders of the PMO and
are their expectations?> what are their expectations?>
<What will be the organizational structure of the PMO and to whom will the PMO report to?>
PMO Structure
ROLES AND RESPONSIBILITIES
<What responsibilities, accountabilities and authority will each PMO role have?>
Responsibilities
Accountabilities
Authority
PMO Service Offering
<What functions/services will the PMO perform/provide?>
SERVICE OFFERING
• Service 1
• Service 2
• Service 3
• Service 4
• Service 5
PMO Critical Success Factors
<What needs to be in place for the PMO to be successful?>
CRITICAL SUCCESS FACTORS
I hereby give the PMO management team approval to proceed with implementing the PMO.