CHETAN PRAKASH VS MET

INSTITUTE OF COMPUTER SCIENCES

Prepared by
Rudresh raj(MBA21B42)
Rahul Kumar(MBA21B39)
Kaushal Mundhra(MBA21B18)
Mahak Gidwani(MBA21B22)
Mousiki Bhaumik(MBA21B28)
Case details

 CITATION-CHETAN PRAKASH VS MET INSTITUTE OF COMPUTER SCIENCES

 APELLANT-CHETAN PRAKASH
 DEFENDANT-MET INSTITUTE OF MEDICAL SCIENCES
 YEAR-2009
 COURT-MUMBAI SUBURBAN DISTRICT REDRESS FORUM
Facts of the case

 Chetan Prakash, appeared for his final year BSc exams, however prior to the
declaration of his results, he sought admission to MET Institute
 However, the institute laid a condition, that in order to pursue the MCS
course , a student has to clear his final year exams.
 Prakash, however, went ahead and deposited his fees towards the MCS course
before the declaration of his result. On declaration of his result, Prakash fails
his exams
 On failing his exams, he goes to withdraw his admission from the MCS course
and requests for a refund, to which the institute does not refund
Issues of the case

 On failing his exams, he goes to withdraw his admission from the MCS course
and requests for a refund, to which the institute does not responded. Finally,
he sends a legal notice to the institute, and registers a complain with the
consumer forum.
 Was Chetan Prakash eligible for a refund from the institute??

 What are the rights of Chetan Prakash as a consumer??

Consumer protection act1986


The Consumer Protection Act, implemented in 1986, gives easy and fast
compensation to consumer grievances. It safeguards and encourages
consumers to speak against insufficiency and flaws in goods and services. If
traders and manufacturers practice any illegal trade, this act protects their
rights as a consumer.
Who is a consumer??
 A Consumer is any person who buys goods or avails any service for a consideration and
includes any user except for the person who has availed such services or goods for the purpose
of resale or commercial use.
Redressal under consumer protection act

 DISTRICT FORUM
 State commission
 National Commission
Judgements in the case

 The Court gives a judgement directing the institute, to pay the complainant,
Chetan Prakash, Rs. 32,000 as compensation for harassment, along with the
course fee of Rs.62,200.
 The Mumbai Suburban District Consumer Disputes Redress Forum pointed out
that the student had not withdrawn the admission after securing a seat in
another institute but had done so after he failed his exams. Under such
circumstances, not refunding the fees would amount to deficiency in service,
said the forum.
Conclusion

 The Consumer Protection Act, 1986, is a very elaborate act on the Consumer
Protection India movement for consumer compensation. The consumers,
however should know how to put the Act to use like How to file a case

Thank you