HOUSE RULES

1. Listen Carefully
2. Respect others.
3. Be kind with your words
and actions
4. Respect school and personal property.
5. Participate in all activities.
REVIEW
4MS OF BUSINESS
OPERATIONS
The operations plan is an important
part of the business plan because it
simply states the details in operating
the business.
Operations management controls
the implementation of the business
plan.
THE 4MS OF OPERATIONS
1. The Methods
2. The Manpower
3. The Machines
4. The Materials
METHODS
It describes how an entrepreneur will
win run the business from all facets of
the business such as the manufacturing of
goods, service delivery, process,
distribution of goods and services,
logistics for delivery of goods and
inventory management.
 The entrepreneur must also set standard
operating procedures (SOPS) both in
manufacturing goods and rendering of
services. These SOPS must be monitored
to validate compliance.
Consider the effects of these processes to
the environment and to the public.
 MANUFACTURING OF GOODS
( SCHAPER AND VOLERY, 2004)
The entrepreneur who will engage in
producing his or her own products
will hate to consider the basic
guidelines and principles in
manufacturing.
Manufacturing is the process of
translating raw materials into
finished goods that are acceptable
to the customer’s standards.
3 ELEMENTS
1. Inputs- the materials or ingredients to be used in
creating the product.
2. Process- the transformation phase where inputs
are processed by manpower and machines to come
up with the final product.
3. Output- the final product of the process stage,
which is intended to be sold to target customers.
 The entrepreneur must also
consider the most efficient
manufacturing site in which the
manufacturing process will take
place.
HOMEBASED
Commercial space for rent
Commercial space purchase
The location most operate in an
environment
 MANPOWER
- One of the highest cost of operating a
business but is also the most
instrumental to its success
 JOB DESCRIPTION
ENUMERATES THE DUTIES AND
RESPONSIBILITIES OF THE POTENTIAL
EMPLOYEE, INCLUDING ITS SCOPE,
LIMITATIONS, AND TERMS AND
CONDITIONS OF EMPLOYMENT.
 JOB TITLE
-SUMMARY OF WHAT THE EMPLOYEE
WILL DO
- HEADING OF A JOB DESCRIPTION
 COMPENSATION AND
BENEFIT RANGE
- Details the potential salary and
benefits the employee will get
 DUTIES
- Describes
the job that the
employee will assume with
allowance for flexibility
 RESPONSIBILITIES AND
ACCOUNTABILITIES
-must be communicated well so
that the employee knows what to
expect with the job
 WORK
SCHEDULES
- Specific
Days and hours the
employee is required to work.
 EMPLOYEE
QUALIFICATIO
N
• Educational background
• Work experience
• Specific skill or knowledge
• Work attitude
 PREPARATORY SELECTION
OF JOB APPLICANTS
Human resource department –
handles selection and recruitment of
candidates
 MANPOWER AGENCIES
-recruits temporary employees under a short
contract
• Through advertisements
• Recommendations and referrals
• Digital media
JOB OFFER
 1) Rank or position of the candidate
2) A list of responsibilities
5) Resignation procedure and its scope and limitations

Terms
And
3) The salary and benefits
4) The duration Conditions including vacation
of contract of the and sick leaves
Candidates

5) Probationary period if any

and qualifications
to become a regular employee
4) Work schedule
EMPLOYEE
DEVELOPMENT
 Training People – one of the biggest investments of
an entrepreneur or a businessman

On-The-Job-Training Employee Orientation

(OJT)
Key Performance Key results
Indicatores(KPI) Areas (KRA)

Other practical options that the Buddy system

entrepreneur can use as training tools

Mentor-mentee
program
WHEN THE EMPLOYEE IS ALREADY FAMILIAR WITH
WHAT HE OR SHE ON A DAILY BASIS AND THE
SUPERVISOR ALREADY NOTICED A SUBSTANTIAL
IMPROVEMENT IN THE EMPLOYEE’S PERFORMANCE, THE
ENTREPRENEUR OR THE MANAGEMENT SHOULD NOW
TAKE THE EMPLOYEE TO THE NEXT LEVEL…
• Extensive leadership training
• Part-time Online learning programs
• Full-time bachelor’s Or Webinars
• Master degree program  Practical learning
 Flexible
• Short-term technical/specialized
 Expands his/her horizons
courses  Be rotated in different areas of the
business

Internal training programs

-led by competent matter experts to
discuss the intricacies of each
department to the newly hired
employes
EMPLOYEE TRAINING AND DEVELOPMENT IS A
MAJOR THRUST OF EVERY ENTREPRENEUR

Employees are the best assets of a business enterprise

Helps the business reduce cost
Productivity also increases
The full potential of employees is optimized especially when their
skills and talent are recognized
Employees will also feel important and needed
Indirectly
Another upside of training is that employees build camaraderie when
put together in one training session
Result in a positive bottom line
CHALLENGE FOR ALL
ENTREPRENEURS
Constantly motivating and keeping high performing
employees. Because of their track record and
achievements, they can easily transfer to other
competitors, which means all training investments to
high performing employees will be gone, higher cost
for training new employees, potential decrease in
productivity and customer’s transferring to
competitors as well.
THE SEVERAL STRATEGIES FOR TALENT
MANAGEMENT PROGRAM TO GAIN THE
EMPLOYEE’S LOYALTY
Providing employees with very
competitive package
Nonmonetary benefits (such as medical
coverage and different types of
leaves
Additional Benefits(optional)
ENTREPRENEURS MUST ABLE TO BE OBJECTIVE WHEN
EVALUATING THE PERFORMANCE OF EMPLOYEES
If the employees are able to meet the
objectives:
Must do all the possible strategies to save high-
performing employees
Nonperforming employees must be motivated by
the entrepreneur to make them more productive,
unless replacing them is necessary or when these
employees find better career options.
MACHINES
what is a machine?
 WORD ORIGIN OF MACHINE

Machine

Mekhane (G) Mekhos (G) Maghana(G)

device contrivance which enables
 According to Collins
Gem English Dictionary,
itDEFINITION OF
is an apparatus that uses MACHINES
mechanical power to
perform a particular task.
It is described as the
“bestriend” of manpower
in producing goods and
offering services.
TRIVIA

Where will people go? :(

Employee training is
one of the biggest
investments of the
company.
EQUIPMENT AND OTHER FACILITIES

EFFICIENCY
Consumption
Safety

Training Maintenance Specialists

Telecommunications and
Information Technology
(IT)
Landline Phones
Mobile Phones
Laptop and Desktop
POS Machines
Accounting and Inventory Software
Websites
Where to buy?
Please take care of them :)
Materials
 When an entrepreneur will offer
products or services, he or she has to
pinpoint the number of dependable
suppliers of quality raw materials and
supplies
•The supplier must have a consistent
and sufficient amount of raw
materials and supplies that can
accommodate the demands of the
entrepreneur
Entrepreneur should decide on what
route to choose when it comes to
material requisitioning. Options
include the following
 Manufacturing own products
In manufacturing of an entrepreneur‘s
own products or offer services, huge
chunk of capital must be prepared because
all the expenses in manpower, machines,
and materials will be done by the
entrepreneur.
O_ t _ _ _r _ _ n_
 Outsourcing
Outsourcing is the process of appointing a
third party manufacturer to do the
manufacturing operations of the business.
These third party company already have
an expertise in handling and
manufacturing the products and supplies
because they manufacture, they produce in
bulk.
Outsourcing provides the entrepreneur
a chance to provide the operation
details to the third party. It saves the
entrepreneur from buying expensive
machines, renting locations , or hiring
manpower, as the operational aspect of
the business will be transferred to the
third party.
An entrepreneur must protect its product
through a trademark or a patent, a non
competing agreement or non disclosure
agreement.
•PATENT – the right to protect the
entrepreneur regarding the product or
service
•TRADEMARK – is a sign or symbol that
helps distinguish the products from others.
 Purchasing products/ services

In this setup, the entrepreneur

cannot own the brand name of
the product or the service
L GISTICS.
 Logistics is the general
management of how resources are
acquired, stored and transported to
their final destination.
 Warehousing is sorting the finished goods
manufactured in a facility until distributed to end users.
is the general management of how resources are
acquired, stored and transported to their final
destination.
 Distribution Hub is where the
entrepreneur/manufacturer combines the
goods before delivery to retailers or end
customers.
 Transportation is the process of
efficiently transferring the products to
retailers or customers.
 Inventory should also be
tracked by the
entrepreneur/manufacturer.