Creation of the

Post-Disaster
Developing Communications
Rehabilitation and Recovery
Strategy
Framework

Creation of the PRACTICE!

Workbook Reference is Page 96
Post-Disaster
Rehabilitation and Recovery
Framework
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 GROUP EXERCISE: Developing Communications Strategy

Identify and write the following using the template:

• Issues and concerns
• Possible response/ actions • Identify spokesperson per issue
• Communication channels
Worksheet 11: Matrix of Issues and Responses (Communications Strategy)
ISSUE/ CONCERN POSSIBLE RESPONSE/ SPOKESPERSON COMMUNICATIONS
ACTION CHANNELS

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ISSUE/ CONCERN POSSIBLE RESPONSE/ SPOKESPERSON COMMUNICATIONS
ACTION CHANNELS

3
ISSUE/ CONCERN POSSIBLE RESPONSE/ SPOKESPERSON COMMUNICATIONS
ACTION CHANNELS

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 EXAMPLE: Matrix of Issues and Responses
Box 16. SAMPLE SNAPSHOT OF REHABILITATION AND RECOVERY ISSUES AND POSSIBLE RESPONSES

ISSUE/ CONCERN POSSIBLE RESPONSE/ ACTION  SPOKESPERSONS  COMMUNICATION

CHANNELS 

Delay in the Explain that the preparation of a plan requires thorough vetting and consultation Representative/s from the • TV 
preparation of the with stakeholders. There are also sensitivities that need to be considered in lead agency, NEDA, and the • Radio 
rehabilitation and planning as all interventions must be sensitive to the customs of the areas LGUs concerned  • Social and digital
recovery plan affected.  media 
• Print 
• National or local
Substandard quality  Discuss the standards and designs being followed. Assure the people that Representatives from the
press briefing 
of transitional solutions, such as detailed inspection and monitoring of materials and actual lead agency, DPWH, 
shelters  construction, will be identified to correct the issue.  HUDCC, NHA, and LGUs
concerned 

Lack of transparency Report on the status of project financing. Specifically, discuss the following:  Representatives from the
in the use of funds • Identified funding sources of projects  lead agency, DOF, DBM, DFA,
for rehabilitation • Utilization status of government funds (e.g. NDRRMF, agency regular and LGUs concerned
and recovery  budgets, LGU funds) 
• Funds pledged, committed, and actually given to the Government 

Delay in the Properly explain the reasons of delay and provide a more feasible timetable for Representative/s from the
implementation of project implementation. For social infrastructure such as education and health lead agency, DPWH, and
infrastructure facilities, propose options for temporary learning spaces and/or health stations.  agency or LGU/s concerned 
projects 
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