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    1) A literature review of 19 studies from 9 countries in Asia Pacific found that over 53% of the more than 36,400 healthcare staff interviewed reported experiencing interpersonal violence. 2) The perpetrators of violence were mainly relatives (33-71%) or patients (13-56%). Verbal violence was most commonly reported, ranging from 40-90% across countries. 3) Contributing risk factors for violence against healthcare workers included factors related to the patient, healthcare staff, workplace and organization. Recommendations focused on prevention through environmental design, training, and organizational policies.

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    The burden of interpersonal violence against healthcare workers

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    1) A literature review of 19 studies from 9 countries in Asia Pacific found that over 53% of the more than 36,400 healthcare staff interviewed reported experiencing interpersonal violence. 2) The perpetrators of violence were mainly relatives (33-71%) or patients (13-56%). Verbal violence was most commonly reported, ranging from 40-90% across countries. 3) Contributing risk factors for violence against healthcare workers included factors related to the patient, healthcare staff, workplace and organization. Recommendations focused on prevention through environmental design, training, and organizational policies.

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    21 views16 pages

    The Burden of Interpersonal Violence Against Healthcare Workers

    Uploaded by

    magicuddin
    1) A literature review of 19 studies from 9 countries in Asia Pacific found that over 53% of the more than 36,400 healthcare staff interviewed reported experiencing interpersonal violence. 2) The perpetrators of violence were mainly relatives (33-71%) or patients (13-56%). Verbal violence was most commonly reported, ranging from 40-90% across countries. 3) Contributing risk factors for violence against healthcare workers included factors related to the patient, healthcare staff, workplace and organization. Recommendations focused on prevention through environmental design, training, and organizational policies.

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    of 16

    THE BURDEN OF

    INTERPERSONAL VIOLENCE
    AGAINST HEALTHCARE
    WORKERS IN ASIA PACIFIC

    HCiD Asia/Pacific Regional Meeting


    Jessica Ramirez Mendoza, Data and Research Specialist
    Makati City, June 14th, 2019
    Literature Review
    • 19 studies on violence against healthcare staff
    • Questionnaires from the Joint Programme on
    Workplace Violence in the Health Sector
    (ILO/ICN/WHO/PSI Joint Programme)
    • Paramedic, midwives, personal carers, physicians,
    nurses, health workers, health managers of mental
    health/elderly units, and other stakeholders
    Overall Interpersonal Violence
    • 19 studies from 9 countries
    • Over 36,400 Healthcare staff were interviewed
    • 53% of them reported having been subjected
    to violence
    • Perpetrators were mainly relatives (33%-71%)
    or patients (13%-56%)
    Overall violence reported by healthcare
    staff (respondents)
    100%
    90%
    80%
    70%
    60%
    50%
    40%
    30%
    20%
    10%
    0%

    % Total Violence Average Asia & Pacific region

    *Myanmar study was different in scope


    % Verbal Violence
    100%

    90%

    80%

    70%

    60%

    50%

    40%

    30%

    20%

    10%

    0%
    Australia China India Indonesia Japan Nepal Pakistan Taiwan

    Average Asia & Pacific Region


    % Physical Violence
    100%
    90%
    80%
    70%
    60%
    50%
    40%
    30%
    20%
    10%
    0%
    Australia China India Indonesia Japan Nepal Pakistan Taiwan

    Average Asea & Pacific Region


    Contributing Risk Factors
    Causes of Violence
    Effect of Violence
    Recommendations
    Other tools – Code Lavender
    • Crisis intervention tool for patients, relatives,
    volunteers, and healthcare staff at a Cleveland
    Hospital.
    • A Code Lavender can be called when a stressful
    event occurs; spiritual care/health service teams
    respond to provide employee assistance, wellness,
    ethics consultation and therapy.
    • “Psychological first aid”

    Stone (2018). Code Lavender: A tool for staff support. Nursing (48)4
    ONVS Prevention Guidelines

    3 levels of prevention:
    • Primary: before an
    event and focuses on
    the environment and the
    organization
    • Secondary: immediate
    reactions and training
    • Tertiary: after an event,
    corrective measures

    https://solidarites-sante.gouv.fr/IMG/pdf/guide_onvs_-_prevention_atteintes_aux_personnes_et_aux_biens_2017-04-
    27.pdf
    ONSV Prevention Guidelines
    6 actions:
    - Analysis: incidents to identify risks & diagnose security
    - Follow-up of victims: psychosocial, professional and legal
    - Design: organization of work and relationship with
    patients
    - Organize: physical environment from cleanliness to
    accessibility, etc.
    - Train: ongoing training on risk management procedures
    - Communicate: put in place different levels of
    communication procedures (long and short term)
    % of Healthcare staff interviewed, that reported
    having experienced some form of violence
    THANK YOU

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