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Ai - PPT 6 (Business Processes and Risks)
Ai - PPT 6 (Business Processes and Risks)
(PERTEMUAN KE-6)
PREFACE
BUSINESS
BUSINESS
PROCESS
PROCESS
OUTSOURCING
Ch 5
DOCUMENTING
BUSINESS RISK BUSINESS
PROCESS
PREFACE
Design
Understand Develop
Product or
Environment Strategy
Services
Produce
Invoice and
Product or Market & Sell
Collect
Deliver Service
BUSINESS PROCESSES
2. Management and Support Processes:
Management and support processes are the activities that
oversee and support the organization’s core value-creation
processes.
Manage IT Resources
Project Scouting
(Identify &
Concept Design & Execute
Operate
Handoff
Development Source (Implement) (Abandon)
Operate Assess)
Project Scouting
(Identify &
Concept Design & Execute Handoff
Development Source (Implement) (Abandon)
Deliver Assess)
BUSINESS PROCESSES
General Sale
Invoice and
Market & Sell Deliver Service
Service
Retail Sale
Store Sale
Internet Sale
Confirmation
Goods Shipped
Sent to
to Customer
Customer
BUSINESS PROCESSES
Understanding Business Processes
For IA to add value and improve an organization’s
operations, they must first understand the organization’s
business model.
2. Bottom-up Approach
Begins by looking at all processes directly at
the activity level, and then aggregates the
identified processes across the organization.