Professional Documents
Culture Documents
Ester Kalipi
(M.LSCM.; B. Hons Logistics; B-tech. BA.; Dip. BA.; Cert. BA.)
OTM611S
18 February 2018
Table of contents
Objectives of the unit
Types of business ownership
Organization and structure of a transport company and
industry
Management Functions and Policy formulation
References
Objectives of the Lesson
By the end of this unit, students should be able to:
List and explain types of business ownership
Discuss the Organisational structure of the transport
company and industry
Explain the management functions and policy
Ownership and Organization
Factors that determines the forms of ownership include:
The nature of the business
The type
The extent of international and national regulations of the industry
Technology of the particular transport mode
Capital requirements to service the company and
Extent of the government or political control
Types of Business Ownership
• Sole trader
• The partnership
• The limited company
• Co-operatives
• Public Authorities
• Department of State
• The municipality
• Public corporation
Sole Trader
• Both a manager and the owner of the business.
• Sole proprietor – single person provide the start-up capital
• Owner account for the risks and responsibility of any loss in the
business
• Entire business profit belongs to him
• Fully responsible for the management of business, though he can
employ people to carry out business tasks
• It is difficult to ascertain the true costs of operation
The Partnership
• Two or more people join together to form a company
• Share of profits is distributed proportional based on the envolvement
in the company.
• Legal arrangement through a partnership agreement may details the
portion a member should be remunerated and lays out the liability of
any debts.
• Provision of good customer service
• Good working relationship with staff
• This form of ownership is not common in the transport industry.
Limited Company
• Capital to start a business is provided by the shareholders and their liability
for debts of business is limited to the amounts paid, limited liability company.
• Business assets are purchased with money from shares
• Private Limited company and public limited company
• Private limited company is common in the transport industry.
• It has at least 2 shareholders but not more than 50
• At least one director & one secretary who do not own the shares
• They are not listed on stock exchange, they cannot invite the public to buy the shares
• Public limited company is formed by 7 people & shareholders are
unrestricted.
• At least two directors and company secretary
• Shares can be sold to the public at large through stock exchange
Limited Company (Cont’d..)
Memorandum of association Articles of association
• Name of the company • Internal organizations
• The registered office • Structure and method of management
• Objectives of the company of company
• Amount of authorized share capital • Details of transferring shares
• Company is not allowed to go • Meeting of the shareholders (when)
beyond the provisions stipulated in • How voting will take place
the objectives clause
Co-operatives
• Voluntary association of economic units which enables the members to
improve their economic situation through joint ventures while maintaining &
protecting the independence of the individual in a competitive environment.
• Based on equality of treatment and conducting joint objectives
• Owned as a permanent business ventures by the members
• Rarely involve excessive risk because it becomes unattractive to many
members who do not like speculation.
• Self-help organizations, not cartels
Public Authorities
• Statutory organizations set as independent bodies by the state.
• Daily activities are not controlled by the state
• They are formed to provide service to the public
• Capital is fixed interest stock loan
• Interest is paid according to the act of parliament
• Government appoints trustees
• Trustees chooses the board of control which apply management
according to the power set by the act of parliament
Department of state
• Responsibility of running a business is vested in the minister &
employees are civil servants.
• Decisions reflects the ministerial responsibility and not commercial
acts
The municipality
• Management is controlled by the local authority through a committee
• Organization is run for the benefits of those living in the local
authority area
• Capital is supplied by loans
• Any surplus of profit stays in the general revenue account of the local
authority
Public Corporation
• Set by the act of parliament
• Act set responsibilities and rights of the management
• All shares are held by the government
• Prevent the integration of transport services into larger companies that may take
advantage of scale in the era of scarcity resources
• Created to avoid competition in the allocation of scarce resources
• Common ownership yield benefits to many parts of community suffered from
poor transport provision and spread the costs among low and high costs areas
• Transport is a public utility to be enjoyed equally by the whole population
• Government is the source of funds.
• Flexibility in managing day-to-day activities like a private company
• Accountable in performance to parliament through a relevant minister.
Structure of the Transport Industry
a) Legislation of the transport sector
• Government legislation has moulded the structure and organization of the transport
industry
• Legislation are passed by the parliament, setting out main structural framework for
transport industry.
• The modes of transportation require some assistance from the government in terms of
setting up the infrastructure and operations
Effects of legislation
Provide an efficient, adequate, economical and properly integrated system of
transport.
Transport in important to national economy, hence central ownership and direction,
guaranteeing efficient operation is essential
Ownership, structure and policy objectives of transport undertakings are affected
fundamentally by political processes and government legislation.
Legislation in the Namibian Transport Sector
Namibian
Ports
Roads Authority Civil
Authority Act, 2 of Aviation
Act 17, 1994 Act 6 of
1999 2016
Road Fund
Namibia Water
Administration
Corporation Act 12
Act 18 of 1999
of 1997
National Road
Safety Act, 9 of SARA
1972. Standards
• Composed of people
• Degree of structure
b) Transport organization
ii. Organization as a process: structuring of work, systems and
people.
• Divide work among people
• Specifying business objectives
• Determine the activities and making decisions to accomplish them.
Three schools of organization as a process
a) Classical school
b) Behaviour School
c) The System School
b) Transport organization (Cont’d..)
a) Classical school set by F. Tylor
Activities of carrying out company objectives must be set
Activities must be arranged in groups, which could be managed by one person
Groups are joined with other groups within the organization in a hierarchy of importance to form the
structure of the company.
Human resources are allocated into the structure according to their skills and capabilities
Principles of classical theory:
Specialization of managers: an individual should have a capability performing a particular function to settle at
a particular job.
Definition: clear definition of the line of authority from top to bottom; recognition of line of authority
(workers must know who to give them orders and initiate action).
Delegation: letting go off some authority and vesting them in the subordinate; creating new accountability.
Span of control: manageable number of people to supervise within the same area of specialization
Chain of command: number of layers in an organization from top to bottom.
Unity of Command: each employee shall have one supervisor giving instructions to avoid conflicting
instructions and confusion.
b) Transport organization (Cont’d..)
b) Behaviour school: define the social environment that stimulates people to
strive for the overall objectives of the company rather than their individual
objectives which may be in conflict. Behavior school aims to
Achieve the company objectives while satisfying people who are part of the company.
Encourage high productivity and low absenteeism as people are encourage to work hard
Enhance collaboration between managers & workforce everybody is pulling in one
direction.
The motivational theory behind this school:
Every person has an idea of what s/he is at present
What s/he would like to be in future
How s/he fits into the world around them
Maslow hierarchy of needs
Abraham Maslow Hierarchy of needs
b) Transport organization (Cont’d..)
c) System school: focuses on decisions that should be made to achieve the
organization objectives.
Policies are made and actions are taken through the decision-making process, and this
process affect the future success or failure of the company.
The decision making process depend on information and communication, hence the
organization is build from an analysis of information needs and communication
networks
Steps for the system approach to organization:
Specify the objectives
List the sub-systems or decision areas
Analyse the decisions areas
Design the communication channels
Group decision areas to minimize communications burden
Organization structure of Transport Company
Transportation vehicle /assets
Transport operations
• Storing of incoming goods Marketing and
• Offloading distribution activities
• Dispatching of outgoing goods
• Consolidation & loading of Place utility
freight
Time utility
Cargo/
Cargo/ Cargo/ Cargo/ Cargo/
passenger
passenger passenger passenger passenger
procuremen
processing loading Transport Unloading
t
Activities in a transport Company
• Policy: plans the implementation of company objectives. Consist of
board of directors,
• Planning: providing the information to make decision and collecting
the relevant information
• Action: implementation of business activities
• Control: checking on the effects of any policy decision on the
company objectives and performances.
Management Functions and Policy Formulation
• Management: co-ordination of all resources through the process of planning,
organizing, leading and controlling in order to attain the stated objectives.
• A manager has influence on:
• The people
• The work and the structure
• The systems and procedures
• Seven tasks of a manager:
• Managing following set objectives
• Handle risk analysis activities in the transport industry
• Make strategic decisions concerning the future of the organization
• Responsible for setting up working team that can satisfy the demand of the organization.
• Able to handle and communicate information in the industry
• Know every aspect of the organization (appreciating the business as whole)
• Knowledge of all external and internal factors affecting the transport operations world wide.
Functions of management
Planning
• This function lay down the guidelines for action within the organization and
serve a signposts for the organization progress towards the fulfilment of its
objectives.
• attempts to answer the questions of what is to be done, when, and how
• Planning, therefore, involves selecting the best course of action from the
alternatives available. This requires assessing the outcome of different course
of action.
Why transport planning is needed?
• Corporate planning is a systematic approach to clarifying corporate
objectives;
• Involves making strategic decisions & checking progress towards objectives.
Three factors relevant in transport planning:
a) Advancement in technology
• Causes obsolescence of transport vehicles
• Increases productivity, reduced costs and competitive price structure
• Shorten lifecycle of infrastructure
• Strategic decisions are made for a company to survive
• Create a prestigious image & less costly service, hence premium is at
forefront of new developments.
• long term planning accommodate technological changes successfully
&make financial provision.
The need for transport planning (Cont’d..)
b) Complexity in Business
• Resulting from technological change and trends toward larger organization
• Development leads to greater specialization
• Vehicles and services become more specialized, which is difficult to find
employment for equipment outside a specific market sector
• Long term plans ensure that vehicles & services match the requirements of the
consumers in the specialist market they operate.
b) Growing competition
• Shipping companies negotiating over contracts & rates with small cargo shippers
• Prices in the market is influenced the number of shippers in conjunction with amount
of cargo on offer
• Government interference, vertical & horizontal integration of large multi-national
companies
• Change in competition on one mode may balance competition between modes
• Competition requires continuous planning for a company to survive in the future.
Difference between Transport Policy And Planning
• Transport policy deals with the development of a set of propositions that are
established to achieve particular objectives relating to social, economic and
environmental development, and the functioning and performance of the
transport system.
• Transport planning deals with the preparation and implementation of
actions designed to address specific problems.
• The goal of transport policy is to make effective decision concerning the
allocation of transport resources, including the management and regulation
of existing transportation activities.
• Transport policy can be a public and private initiative, but governments are
often the most involved in the policy process since they either own or
manage many components of the transport system and have levels of
jurisdiction on all existing transportation modes.
Policy formulation
Policy formulation:
• What business is the company running?
• What business can the company run in the future?
• Looking into the future and deciding what market sector the
company will aim to serve
• Objectives of corporate planning:
• Enable business to survive in a competitive environment by
introducing new methods of operation, new services and new
technologies
• To make profit and invest in new services
• To guide the direction of the company
The Plan
Factors that made up a plan:
• What course of action the company will take on research and forecasts
which helps to implement objectives and direction to follow
• How resources are obtained, utilized and allocated during the life of
the plan
• Responsibilities of the manager in relation to the various aspects of the
plan enabling each manager to work towards common objectives
• A complete structure of the plan detailing when each phase must be
implemented and completed, providing guidance for management,
• A projection of the incidence of cost for each phase in total and for
each group
Three distinct levels of planning
• Strategic: set the overall objectives of the company and highlights new
opportunities
• Operations: lays out in detail what each section of the organization must
do to fulfill the organization objectives.
• Split the overall objectives into assignments for various groups and
gives guidance through setting of standards by which performance is
measured.
Other Functions of management
Organizing
• Dividing transport activities into manageable tasks
• Determine the specific activities necessary to accomplish the objectives of the organization,
• Grouping activities according to the logical pattern
• Assigning a person to carry out the activities
Implementation
Implementation is the carrying out, execution, or practice of a plan, a method, or any design
for doing something. Implementation is the action that must follow any preliminary thinking
in order for something to actually happen.
Monitoring and Control
• Continuously monitor the performance of the work
• Laying out standards of performance and measuring the actual performance against the
standard.
• Investigate any variance and correct the performance to match the standards or set new
standards.
Management in Transport
• Managing transport fleet may be different to management of other businesses
• Great deal of delegation of tasks
• The workforce may spend a lot of time away from office (supervision) and
may have to implement initiative, especially in unplanned situations
• Procedures are laid down to help transport operators complete their journey
successfully and in line with company objectives and allows management to
exercise control over their workforce.
• Supervision is achieved by keeping records and comparing the records with
the standard set.
• Procedures also help to train the transport operators in carrying out their tasks
in an efficient and trustworthy manner
• Log of actions taken during the journey.
Management in Transport (Cont’d..)
• Define the job descriptions of the crew, checking competence levels and selection of the
crew
• Defining vehicle specifications for the task in hand
• Setting out authorization levels and organizational requirements of the crews
• Setting performance targets and defining performance indicators
• Understanding the health and safety risks involved in the proposed journey and
communicating to the crews.
• Supervision of the crew:
• Setting instructions for the intended journey
• Checking availability of transport means and crews
• Checking the authorization for the intended journey
• Checking authorization of crews and transport means
• Monitoring performance and providing the first line of feedback to the management
• Ensuring provisions of the crews’ needs on the journey
• Reinforcing the need for a good operator’s Behaviour.
Management in Transport (Cont’d..)
• Responsibilities of the crews:
• Planning the journey in the light of the likely hazards which might be
encountered
• Taking the responsibilities of the means of transportation (vehicles) at all
times they are away from the depot
• Ensuring they understand the management and supervisor’s expectation
• Providing feedback to supervisors at the end of the journey
References
• Gubbins, E. J. (2003). Managing transport operations. Kogan Page
Publishers.
• http://nrsc.org.na/
• www.lac.org.na/laws
13 Storch Street T: +264 61 207 2597
Private Bag 13388 E: ekalipi@nust.na
Windhoek W: www.nust.na
NAMIBIA
Thank You.