ONSITE READINESS

Learning and
Development PROGRAM 1
Human Resources

EMERGE – Template

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 Welcome!
Dear Participants,

This is a pre cursor to Emerge program. Emerge is a behavioral program which will help you in transitioning from
campus to corporate.

Please complete the eLearning module (duration – 45mins) by using the below link –

https://wilearn.sumtotal.host/core/pillarRedirect?relyingParty=LM&url=app%2fmanagement%2fLMS_ActDetails.aspx
%3fActivityId%3d222662%26UserMode%3d0

Please note as you complete the e learning module, you are required to make notes using the slides 6 – 13.

In case of difficulty in navigation, access our learning platform which is called Wilearn & the navigation steps are given in
slide 3 – 5

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 Course Code – B29347 & Course Name – Emerge – A Campus to Corporate journey

Steps to access Wilearn - https://wiLearn.wipro.com Go to search

tool

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Steps – To be followed

Go to select & register

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Steps – To be followed

Click on Start

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Difference between Campus & Corporate
Sl.
Points Campus Corporate
No
1 Qualification Exams Everyday new task
2 Maximum effort Score 100% Recognition & appreciation
3 Success Individual excellence Individual success
completed with team
success
4 Learning process Memorize, remember, & Understand, learn, innovate,
deliver & apply
5 Learning duration Till exam Continuous learning for
growth

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Benefits of Continuous Learning

Benefits of continuous learning

Sl.N Benefits of CL

1 Add practical experience

2 Fine-tune existing skills

Improve your project

3
deployment

03
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Learning Pathways in Wipro

Learning Pathway
1) Talent Transformation 2) Learning & Development 3) Top Gear
Training
4) Notch Up 5) PBL & PJP 6) WIPRO on Air/KM

7) Wilearn 8) Ms Teams 9)

04
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Diverse Workforce
Diverse Workforce - Roles

Examples of Diverse
Sl.N
Workforce

1 Work Experience

2 Geographies

3 Generations

4 Area of Specialization

5 Roles

03
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Importance of Communication Skills

Communication skills

Sl.N Importance

1 Feel valued in work space

Help build rapport with clients

2
& stakeholders

3 Build confidence

4 Acts as a differentiator

03
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Email Etiquette – Tips

Email etiquette

Sl.N Tips

1 Avoid too many details with the reason.

2 Redundancy – asking permission for leave too many times.

3 Free of grammatical errors

4 Missing basic information.

5 Closing action line to be stated.

03
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Professional Etiquette – Write down the points
Sl. No Introducing self Attire & grooming Business meting Virtual working
1 State your first Differentiate between work Be on time. Meeting invitation to be
name & last name wear and party wear. sent out by the host.
clearly.
2 Maintain eye Keep your cloths simple and Discussion to be closed Invitation to be accepted,
contact coordinated. within time limit. declined, tentative,
propose new time.
3 Follow up with- Maintain one arm distance Avoid in appropriate Mute when required
Nice to meet you while interacting. gestures.
4 Greet & Smile Mild fragrances to be used Attentive listening and take Unmute and come on the
to curb body odor. notes. video when you speak.
5 Don’t comment on Trim, nourish and maintain Contribute ideas and
physical features your hair. involve yourself.

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Important Customer Service Skills

Qualities to succeed in service world

Model to understand Customer service –

1) Listening 2) Communication 3) Time Management

4) Patience 5) Composed Presence 6)

04
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Best Wishes!

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