Teja Swetha Emandi T3 certified Trainer

Mobile: 9849795337 Email: swetha.emandi@gmail.com Profile Summary Graduate in Bachelor of Science and holds a Diploma in Management studies with 8 years of experience in Customer Service, Leadership Trainings, CRT (Campus Recruitment Training), Sales and Voice and Accent training. Educational Qualification Exam M.A. (English) Management Applications (Diploma) B.s.c (Home Science) Intermediate SSC Trainings Attended: Train the Trainer Certification under the guidance of Mr. Vipin Sarin at Access Training and corporate solutions. Delhi. Achievements Lead Trainer of the pilot batch of Indian Naval Officers Pre-retirement course. Received appreciation from customer for being a good, well mannered, helpful, patient and efficient collector. Conducted quiz program across all corporate and campus programs. Helped aspiring students and staff by giving them right suggestions. Received reward and appreciation from the various managements for delivering courses at short notice. Institute IGNOU Magnus School of Business St.Joseph College Visakha Govt College for women SFS School Board/University. IGNOU ICFAI Andhra University B.I.E SSC Year 2011(pursuing ) 2005 2003 2000 99

Work Experience PROJECT CRT (Campus Recruitment Training) at Prasad Institution of Technology and Science (now MIETS (Mandava Institute of engineering and Technological Sciences)) Jaggaiahpet , near Vijayawada. (September 19th2011 to October 20th 2011) Training EEE, IT, ECE and CSE final year students on Conversational skills, presentation skills, functional English, assertiveness, group discussions, reading comprehension, interview skills, mock interview sessions, and career planning. Associate Trainer for CRT (Campus Recruitment Training) programs: 1. 2. 3. 4. Disha Institute of Science and Technology ( Dhampur U.P) Vivek College of Engineering (Bijnor U.P) M.E.R.I college Delhi Trinity college Delhi Associate Trainer (corporate) 1. G. D. Foods Manufacturing India Pvt. Ltd. Brand Name: Tops Tops Noodles, Sauces, Pickles and Jams are a few of their Products. (Corporate Etiquette / Leadership / Sales & Negotiation) 2. Jindal Architecture ( Jindal Group) (Communication Skills/ Workstation and Business Etiquette) 3. Eastman Industries (Communication / Negotiation / Business Etiquette/Problem Solving) 4. Kabru consulting: Consultant Trainer, 2010 December till date. Full time Job experience NIIT Uniqua: Voice and Accent, Personality Development Trainer (2010 April till April 2011) CTC Training Solutions: Lead Trainer in Voice and Accent, Personality Development Trainer (2007-2010) MetLife India Insurance Company: Sales Manager (2006 nov-2007may) HSBC: Customer Service Executive (Jan 2005 to Oct 2006) GE Countrywide (Now GE MONEY): Customer Service Executive (January 2004 TO December 2004)

Personal Details: Languages Known: English, Hindi and Telugu. Hobbies: Reading and cooking, designing dresses Strengths: Confidence, Professionalism, Flexible, communication skills. References: Available on request