ONSITE READINESS

Learning and
Development PROGRAM 1
Human Resources

EMERGE – Template

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 Welcome!
Dear Participants,

This is a pre cursor to Emerge program. Emerge is a behavioral program which will help you in transitioning from
campus to corporate.

Please complete the eLearning module (duration – 45mins) by using the below link –

https://wilearn.sumtotal.host/core/pillarRedirect?relyingParty=LM&url=app%2fmanagement%2fLMS_ActDetails.aspx
%3fActivityId%3d222662%26UserMode%3d0

Please note as you complete the e learning module, you are required to make notes using the slides 6 – 13.

In case of difficulty in navigation, access our learning platform which is called Wilearn & the navigation steps are given in
slide 3 – 5

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 Course Code – B29347 & Course Name – Emerge – A Campus to Corporate journey

Steps to access Wilearn - https://wiLearn.wipro.com Go to search

tool

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Steps – To be followed

Go to select & register

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Steps – To be followed

Click on Start

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Difference between Campus & Corporate
Sl.
No Points Campus Corporate

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Benefits of Continuous Learning

Benefits of Continuous Learning

Sl.N Benefits of CL

03
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Learning Pathways in Wipro

Learning Pathway

1) 2) 3)
4) 5) 6)

7) 8) 9)

04
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Diverse Workforce
Diverse Workforce - Roles

Examples of Diverse
Sl.N
Workforce

03
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Importance of Communication Skills

Communication Skills

Sl.N Importance

03
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Email Etiquette – Tips

Email Etiquette

Sl.N Tips

03
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Professional Etiquette – Write down the points
Sl. No
Introducing Self Attire & Grooming Business Meting Virtual Working

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Important Customer Service Skills

Qualities to succeed in service world

Model to understand Customer service –

1) 2) 3)
4) 5) 6)

04
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Key learning takeaway

Assertiveness This module provides tips on inculcating assertiveness in communication skills how to and apply
20 min different techniques to master the art of being assertive. It focusses on assertive communication
behaviours, its benefits to individual and organization
Business English
Writing
2 Hours 17 Sub modules helping employees convert thought to speech with accuracy

Work etiquette
20 min During these times when most of us are working from home, we need to become aware of the
behaviors that enable productivity as well as those that are unacceptable.

Establishing
Customer service involves identifying the problem, solutioning and executing the action plan.
customer affinity
Essentially, customer service involves 3 aspects, 1 – the individual team member 2- the collective
20 min
team, 3- understand customer context to establish customer affinity

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Key learning takeaway

https://wilearn.sumtotal.host/core/pillarRedirect?relyingParty=LM&url=https:%2F%2Fwilearn.sumtotal.host%2Flearn
ing%2Fcore%2Factivitydetails%2FViewActivityDetails%3FUserMode%3D0%26ActivityId%3D214665%26ClassUnd
Assertiveness erStruct%3DFalse%26CallerUrl%3D%2Flearning%2Flearner%2FHome%2FGoToPortal%3Fkey%3D0%26SearchC
20 min allerURL%3Dhttps%253A%252F%252Fwilearn.sumtotal.host%252Fcore%252FsearchRedirect%253FViewType%2
53DList%2526SearchText%253DB29126%2526startRow%253D0%26SearchCallerID%3D2

Business English
Writing https://
2 hours wilearn.sumtotal.host/core/pillarRedirect?relyingParty=LM&url=app%2fmanagement%2fLMS_ActDetails.aspx%3fAc
tivityId%3d52906%26UserMode%3d0

Work etiquette https://wilearn.sumtotal.host/core/pillarRedirect?relyingParty=LM&url=https:%2F%2Fwilearn.sumtotal.host%2Flear

20 min ning%2Fcore%2Factivitydetails%2FViewActivityDetails%3FUserMode%3D0%26ActivityId%3D200836%26ClassU
.nderStruct%3DFalse%26CallerUrl%3D%2Flearning%2Fl

https://wilearn.sumtotal.host/core/pillarRedirect?relyingParty=LM&url=https:%2F%2Fwilearn.sumtotal.host%2Flearnin
Establishing g%2Fcore%2Factivitydetails%2FViewActivityDetails%3FUserMode%3D0%26ActivityId%3D205949%26ClassUnderSt
ruct%3DFalse%26CallerUrl%3D%2Flearning%2Flearner%2FHome%2FGoToPortal%3Fkey%3D0%26SearchCallerU
customer affinity RL%3Dhttps%253A%252F%252Fwilearn.sumtotal.host%252Fcore%252FsearchRedirect%253FViewType%253DList
24 min %2526SearchText%253DCustomer%25252520affinity%2526startRow%253D0%26SearchCallerID%3D2

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Best Wishes!

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