ONSITE READINESS

Learning and
Development PROGRAM 1
Human Resources

EMERGE – Template

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 Welcome!
Dear Participants,

This is a pre cursor to Emerge program. Emerge is a behavioral program which will help you in transitioning from
campus to corporate.

Please complete the eLearning module (duration – 45mins) by using the below link –

https://wilearn.sumtotal.host/core/pillarRedirect?relyingParty=LM&url=app%2fmanagement%2fLMS_ActDetails.aspx
%3fActivityId%3d222662%26UserMode%3d0

Please note as you complete the e learning module, you are required to make notes using the slides 6 – 13.

In case of difficulty in navigation, access our learning platform which is called Wilearn & the navigation steps are given in
slide 3 – 5

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 Course Code – B29347 & Course Name – Emerge – A Campus to Corporate journey

Steps to access Wilearn - https://wiLearn.wipro.com Go to search

tool

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Steps – To be followed

Go to select & register

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Steps – To be followed

Click on Start

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Difference between Campus & Corporate
Sl.
Points Campus Corporate
No
01 Qualifiers Exam Everyday

02 Maximum Efforts 100% Recognition and Appreciation

03 Excellence Individual Excellence Individual success

complemented with team
success

04 Memorize Memorize,remember and deliver Understand, learn,innovate, and

apply

05 Learning Learn till exams Continuous learning for growth

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Benefits of Continuous Learning

Benefits of Continuous Learning

Sl.N Benefits of CL

01 Add to practical experience

02 Fine –tune existing skills

Improve your project

03
deploymeny

03
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Learning Pathways in Wipro

Learning Pathway
1)Talent Transformatiom 2)Learning and development 3) Top Gear
training
4) Notch up 5) PBL and pjp 6) Wipro on Air/KM

7) Wilearn 8)Yammer 9)MS Teams

04
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Diverse Workforce
Diverse Workforce - Roles

Examples of Diverse
Sl.N
Workforce

01 Roles

02 Geographies

03 Generations

04 Work Experience

05 Areas of Specializations

03
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Importance of Communication Skills
Communication Skills
Sl.N Importance
Valued-Feel Valued in the
01
workplace
Rapport-Help build rapport
02
with clients &stakeholder
03 Confidence-Build Confidence
Differentiator-Acts as a
04
diiferentiator

03
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Email Etiquette – Tips

Email Etiquette

Sl.N Tips

01-To,Cc,Bcc To:Intended Recipients,Cc:Just for information/Escalation,Bc:Not to be used

02-Subject line Direct & Specific

03-Salutation Dear,Hi,Hello,Be gender neutal,Avoid greetings

04-Body Purpose-Opening line,Issue,Data,Action

05-Closing Sign off,Name & Number for informal signature,wipro signature

03
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Professional Etiquette – Write down the points
Sl. No Introducing Self Attire & Grooming Business Meting Virtual Working
01 State your first Attire Meeting invitation to be Build trust among the
name and last sent out by the host stakeholders
name Name
clearly.Shorten
your first name
if required
02 Greet the other Personal space Invitation to be Provides a platform to
person & don’t accepted communication
forget to smile ,declined,tentative,pro effectively
pose new time
03 Maintain eye Body odor Be on time and be Fosters team connect
contact prepared
04 Know how to Trim your hair Meetings have time Helps getting work
introduce limit,discussions to be done
others closed within that time
05 Follow up with Mute when Prevents unacceptable
‘Nice to meet required,unmute and behaviours
you’ come on the video
when you speak
06 Do not Summarize discussion © confidential 12
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Important Customer Service Skills

Qualities to succeed in service world

Model to understand Customer service –

1)Listening 2)Communication 3)Time management

4)Patience 5)Composed Presence

04
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Best Wishes!

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