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Human Resource Management

Term I, Batch 2021-2023

Dr. Mousumi Sengupta

1–1
Introduction (Origin)

The origin of human resource management (HRM) can be traced back in the roots of
personnel management, the need of which was felt in order to seek the ‘willing and
effective cooperation of people at work for accomplishing the objectives of an enterprise’.

• Comparison of ‘Theory X’ and ‘Theory Y’.


HRM is the planning, organising, directing and
controlling of the procurement, development,
compensation, integration, maintenance and
separation of human resources to the end that
individual, organisational and social objectives are
accomplished.
Changing Environment of HRM
• Technological challenges
• Empowerment of front-line employees
• Workforce diversity
• Globalisation
• Changing nature of jobs
• Statutory obligations
• Others
HRM Challenges
A. Environmental Challenges B. Organisational Challenges
Fast and frequent changes Employee Costs
Technological development and Quality
Internet revolution Innovation
Workforce diversity Self-managed teamwork
Skill shortage Organisational culture
Outsourcing
Work–life balance Downsizing
Rise of service sector Decentralisation
Government interventions Technological advancements
(artificial intelligence, digitisation,
technology & HR processes)
Capability gaps

C. Individual Challenges
Brain drain
Job insecurity
Productivity
Matching people with their jobs and
organisation
Other issues

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