The document discusses different types of big data that can be used in supply chain management, including point-of-sale data, in-store data, and user-generated content. It provides examples of how each type of big data can be used, such as using point-of-sale data to forecast demand and make inventory decisions. The document also discusses technologies involved in collecting these different types of big data, such as sensors in stores and social media posts. Finally, it outlines some challenges in using big data, such as integrating it into sales and operations processes and protecting privacy.
The document discusses different types of big data that can be used in supply chain management, including point-of-sale data, in-store data, and user-generated content. It provides examples of how each type of big data can be used, such as using point-of-sale data to forecast demand and make inventory decisions. The document also discusses technologies involved in collecting these different types of big data, such as sensors in stores and social media posts. Finally, it outlines some challenges in using big data, such as integrating it into sales and operations processes and protecting privacy.
The document discusses different types of big data that can be used in supply chain management, including point-of-sale data, in-store data, and user-generated content. It provides examples of how each type of big data can be used, such as using point-of-sale data to forecast demand and make inventory decisions. The document also discusses technologies involved in collecting these different types of big data, such as sensors in stores and social media posts. Finally, it outlines some challenges in using big data, such as integrating it into sales and operations processes and protecting privacy.
Supply Chain Performance. •Group 12 KINDS OF BIG DATA WITH DECISION AREAS OF EACH KIND BIG DATA : BIG DATA CAN BE DEFINED AS A HIGH-VOLUME VELOCITY AND VARIETY INFORMATION ASSETS THAT DEMAND COST EFFECTIVE INNOVATIVE FORMS OF INFORMATION PROCESSING FOR ENHANCED INSIGHT AND DECISION MAKING. SO, IT'S QUITE CLEAR THAT BIG DATA CONTAINS LARGE AND COMPLEX DATA SETS WHICH NEEDS TO BE PROCESSED TO ANALYZE VALUABLE INFORMATION KINDS OF BIG DATA : 1. POINT-OF-SALE DATA: 2. IN STORE DATA: 3. USER-GENERATED CONTENT KINDS OF BIG DATA WITH DECISION AREAS OF EACH KIND 1. POS (POINT OF SALES) DATA FORECAST DEMAND, ESTIMATING PRICE ELASTICITY, MAKING INVENTORY DECISIONS, IMPROVE FORECASTING & INVENTORY DECISIONS, MULTI PRODUCT DEMAND FORECASTS, FORECASTING DEMANDS IN CONTEXT OF REVENUE MANAGEMENT, IMPROVE PRE-LAUNCH TESTING OF MERCHANDISE 2. IN-STORE PATH DATA TRAFFIC COUNTER DATA USED FOR MAKING TACTICAL DECISIONS LIKE OPTIMISATION OF STAFF, OPERATIONAL DECISIONS LIKE STORE LAYOUT, FORECASTING CONVERSIONS, IMPROVE AGGREGATE SALE. PATH DATA USED FOR ASSESSING CUSTOMER INTENT TO FORECAST DEMAND, DECISIONS BASED ON CUSTOMER BEHAVIOUR, PLANNING PROCUREMENTS OR REPLENISHMENTS 3. INTERNET/USER GENERATED CONTENT (UGC) GOOGLE TRENDS USED FOR CONSTRUCTING TREND ENHANCED FORECASTING MODELS, MEASURING RETAIL INVESTOR ATTENTION, MARKET VOLATILITY, PREDICTING EARNINGS, ESTIMATING CUSTOMER TRAFFIC, PREDICTING PRODUCT SALE. SOCIAL MEDIA CREATED DATA USED FOR PROVIDING FORECASTING INSIGHTS, BUILD MARKETING CAMPAIGN. TECHNOLOGIES INVOLVED 1. POS (POINT OF SALES) DATA POS DEVICES AT CASHIER DESK AT RETAILER OR PAYMENT KIOSKS IN MALLS NOW MOVING TO MOBILE DEVICES USING PAYMENT APPS, SENSORS DETECT SHOPPING CART CONTENTS. 2. IN-STORE PATH DATA BEACONS CONNECTED TO CUSTOMER’S SMART PHONE THROUGH BLUE TOOTH, TRAFFIC COUNTERS HAVE INFRARED SENSORS, VIDEO CAMERAS TO TRACK CUSTOMER TRAFFIC AND PATHS THROUGH THE STORE. 3. USER GENERATED CONTENT (UGC) GOOGLE SEARCH, SOCIAL MEDIA POSTS, TWEETS, PICTURES, VIDEOS, TESTIMONIALS, MAPS, BLOG POSTS. PRESENTLY ARTIFICIAL INTELLIGENCE (AI) AND MACHINE LEARNING (ML) ARE CHANGING THE FACE OF THE FIELD OF SUPPLY CHAIN MANAGEMENT WIDENING THE GAP BETWEEN WINNERS AND LOSERS EVEN FURTHER. THESE TECHNOLOGY DRIVEN ECOSYSTEM VISIBILITY INTO ALL ASPECTS OF THE SUPPLY CHAIN BY WEEDING OUT DEEP-ROOTED WASTES AND CONCERNS, WITH PRECISION AND METHODOLOGY THAT HUMANS SIMPLY CAN'T MATCH AT SCALE. IN SUPPLY CHAINS, ARTIFICIAL INTELLIGENCE IS ASSISTING IN THE DELIVERY OF THE SUITABLE SELECTION CAPABILITIES REQUIRED FOR MORE EXACT RESOURCE ALLOCATION, ENHANCED EFFICIENCY, HIGH QUALITY, LOWER COSTS, AND HIGHER OUTPUT, ALL WHILE PROMOTING SAFEGUARDS. CHALLENGES IN USING BIG DATA 1. INTEGRATING BIG DATA INTO SALES & OPERATION PROCESSES (A) CAPTURING BIG DATA & CONNECTING IT TO SOP DEALING WITH LARGE VARIABLES & THEIR AMBIGUOUS RELATIONSHIPS. (B) SHIFTING FROM HUMAN JUDGEMENT TO DATA DRIVEN DECISIONS. (C) CHANGING CUSTOMER EXPERIENCE BY PROVIDING SMART DEVICE FACILITIES. (D) INTEGRATING THE CONNECTED SUPPLY CHAIN BY IMPROVING CUSTOMER COMMUNICATION CHANNELS.
2. PROTECTING PRIVACY, AVOIDING BIAS &
DISCRIMINATIONS BIG DATA NEEDS TO BE WELL PROTECTED FROM HACKERS. OBSERVANCE OF ALGORITHMIC ETHICS AVOIDING INJUSTICE IS NEEDED. AVOIDING MISREPRESENTATIONS DUE TO ERRONEOUS DATA PROCESSING MAY FORM BIAS. Name Roll no.