WHAT YOU

NEED TO
KNOW
OFFICE 365
SIGN IN USING YOUR USER ID AND PASSWORD
User ID – firstname.lastname@students.cobbk12.org
Password – same as you use to get on the computer at school.

If you are unsure of your User ID, go to your StudentVue account and look under “Account
Information” to see it.

There are two different versions of the program – the web-based Office 365 and your computer-based Microsoft Office.
You have 5 free downloads of the computer-based program you can use anywhere. Once you login look at the top right,
click “Install Office” and follow the directions.

There are more options on the computer-based program and you can control auto-save better. The web-based programs
will auto-save your work! You will lose the original version.
ONE DRIVE

THIS IS YOUR STUDENT FOLDER IN “THE CLOUD”. IT IS WHERE YOU CAN SAVE ALL YOUR SCHOOLWORK. YOU CAN UPLOAD IT
FROM YOUR DESKTOP OR SAVE IT FROM THE WEB-BASED PROGRAM. YOU CAN SAVE ANY TYPE OF FILE. PLEASE MAKE A FILE
FOLDER FOR EACH SUBJECT AND REMEMBER TO NAME YOUR FILES.
 ONE DRIVE
HOW TO NAME A FILE

STUDENT LAST NAME, FIRST NAME INITIAL – DESCRIPTION OF ASSIGNMENT

EXAMPLE

MCKITT, R – BOOK REPORT

Sharing you work Create a link to your work in OneDrive

This allows you to work together on the same thing
at the same time
 With Teacher: email address –
firstname.lastname@cobbk12.org
 With student: email address –
firstname.lastname@students.cobbk12.org
Click on “Copy Link”.
Click the box that say People with existing access can use the link and change it
to People in the Cobb County School District with the link can edit (the “Blue
Suitcase” Icon. Click the “Accept button.
Above will appear a link you can copy and paste in an email, etc. that will let
people look at your work.
 STUDENT
1) Open Microsoft Office 365 or type the following URL into a web browser:
https://office365.cobbk12.org/
EMAIL
2) Click on Outlook.
3) E-mail sent to you will appear here.

THESE DIRECTIONS WILL

4) In Outlook, click on New Message.
5) Fill in the following fields to create your email.
GUIDE YOU TO ACCESSING
a)
b)
To: Type in the person’s name to whom you are sending the email.
Subject: Add a title or subject for your email.
YOUR OUTLOOK EMAIL
c) Email Field: Type in your message.
d) Font tools: Use the tools to format your message. MAILBOX IN OFFICE 365
e) Attach: Attach a file, if needed.
AND ASSIST IN CREATING
6) Click Send.
AN E-MAIL MESSAGE.

Note the following about student email.

• Students and Staff can send to each other within a school.
• Students can receive only approved internet. Emails that are placed on our email exceptions list.
• Students cannot e-mail other students.
• All student email accounts follow the same rules above.
PARENTS AND STUDENTS CAN SUBMIT THEIR TECHNICAL SUPPORT
QUESTIONS USING THE CONTACT INFORMATION BELOW.
Parent Support:
Email: CTLSParent.Support@cobbk12.org

Student Support:
Email: CTLSStudent.Support@cobbk12.org

Unable to login
Textbook issue
Assessment issue
Grade incorrect
Digital session issue
Class does not populate under
"My Classes"
General problems
Student Device: Hardware or
Software problems
School or CCC School media specialist resets student password OR teacher submits ticket to reset student password.
School School LRA attempts to resolve issue. If unable to resolve, contact Customer Care.
School Teacher attempts to troubleshoot with student. If unable to resolve, submit ticket to Customer Care.
School Teacher attempts to troubleshoot with student. If unable to resolve, submit ticket to Customer Care.
School Teacher attempts to troubleshoot with student. If unable to resolve, submit ticket to Customer Care.
School Teacher confirms student is included in "My Classrooms" course roster. If student is included, contact Customer Care.
TTIS Consult 'Step through guide'
Teacher performs basic troubleshooting (confirms connectivity or functionality of software if capable). Teacher contacts Customer
Teacher Care Center via phone or Web Help Ticket.
 ASSIGNMENTS IN CTLS
THESE DIRECTIONS EXPLAIN HOW STUDENTS CAN VIEW AND SUBMIT/TURN IN ASSIGNMENTS FROM THEIR
TEACHER(S) IN CTLS DIGITAL SESSIONS.

1.AFTER OPENING A DIGITAL SESSION, CLICK THE LESSON ASSIGNMENTS TAB AT THE TOP OF THE DIGITAL SESSION.
2.CLICK AN ASSIGNMENT TILE.

NOTE: GREEN MEANS THAT THE ASSIGNMENT HAS BEEN ASSIGNED. RED MEANS THAT THE DUE DATE HAS
PASSED.
3. READ THE INSTRUCTIONS AND
VIEW ATTACHMENTS, IF PROVIDED,
FROM YOUR TEACHER(S) IN THE
INSTRUCTIONS/ATTACHMENTS
SECTION.
4. ENTER YOUR RESPONSE BY CLICKING ON THE ADD/EDIT RESPONSE BUTTON IN THE MY
RESPONSE/ATTACHMENTS SECTION.
5. ENTER YOUR RESPONSE IN THE ADD RESPONSE BOX. CLICK SAVE WHEN FINISHED.
6. IF REQUIRED, CLICK THE ADD ATTACHMENT BUTTON, TO ADD ATTACHMENTS TO THIS
ASSIGNMENT.
7. CLICK THE FILE BOX. 8. NAVIGATE TO THE FILE THAT YOU WANT TO
UPLOAD.

9. CLICK OPEN.
10. After your file appears in the file field box, edit the
title of the file or provide a title that your
teacher(s) will see.

12. Click the Submit Response button to submit/turn in your

assignment.

11. Click the Save & Upload button.