FUNCTIONS OF

COMMUNICATION
ORAL COMMUNICATION IN CONTEXT
 5 FUNCTIONS OF
COMMUNICATION
01 REGULATIONS/ CONTROL

02 SOCIAL INTERACTION

03 MOTIVATION

04 INFORMATION

05 EMOTIONAL EXPRESSION
Communication functions refer to how people use language for different purposes, also refers to

how language is affected by different time, place, situation used to control the behavior of people

used to regulate the nature and amount of activities people engage in.
Regulation or Control Function

When we employ communication to regulate or control

someone or something, there are two elements to
consider:
First, we want to meet our own needs or desires.
Second, we try to control the actions of others to help
us meet our needs and desires or to help us keep
ourselves in our personal comfort zones.
USE IMPERATIVE
FORM
BE SILENT!
BE CAREFUL!
LISTEN TO ME ATTENTIVELY!

USE A MODAL VERB TO TURN THE ORDER Giving Orders

INTO A REQUEST
COULD: "Could you make me some juice?"
CAN: "Can you move forward please?"
and Instructions
WILL:" Will open the windows please?"
WOULD: "Would you wait here until the dentist
is ready for you?"
 ASKING FOR
ATTENTION (formal)
a. Excuse me, I wonder if I could.....
b. May I have your attention, please?...
c. sorry to bother you....

ASKING FOR ATTENTION (informal)

a. Look at me!
Phrases in
Giving
b. Hey!
c. Excuse me!

ASKING FOR CLARIFICATION/MORE Instructions

INFORMATION
a. I did'nt understand what you said...
b. I'm sorry, I did not catch what you said...
c. I'd like to ask you about...
Communicative Acts under Regulation or Control

REFUSING TO
ACCEPT A
MAKING MAKING SUGGESTION OR
SUGGESTIONS. REQUESTS. A REQUEST BUT
OFFERING AN
ALTERNATIVE.
 FORBIDDING GIVING AND
ASKING FOR
SOMEONE TO RESPONDING
HELP AND
DO TO
RESPONDING
SOMETHING; WARNING
TO A PLEA FOR INSTRUCTION.
ISSUING A SOMEONE.
HELP. COMMAND.
 ASKING FOR
HELP AND ASKING FOR
RESPONDING DIRECTIONS
ASKING
TO A PLEA FOR OR
PERMISSION.
HELP. INSTRUCTION.
 Purpose or Desired Outcome - Regulations of
Others with Examples.

THE PERSON WANTS A

TANGIBLE OBJECT.
THE PERSON WANTS ACTION,
E.g The kid wants an ice cream. EVENT, OR ACTIVITY.
Stand by refrigerator,
Wants to push on swing, that's why
unconsciously assume that his mother
will know what he desires. he signal "More".
THE PERSON WANTS THE PERSON WANTS
ATTENTION. PERMISSION.
Wants help. Turns person's face to him. Wants approval to switch on the TV ; holds up
the remote for a second.
THE PERSON WANTS A
REASON OR A
THE PERSON WANTS TO STOP,
CLARIFICATION
AVOID OR REFUSE
Wants to know if time to go
home . Gets jacket ready. "Don't throw your trash on the
floor".
THE PERSON COMMANDS, DIRECTS,
OR DEMANDS ANY OF THE ABOVE

"Place that laptop on the table." Points where

the tables is located.
social interaction
 Communication can be used to
produced social interaction. In their
daily course of living, human being
develop and maintaing bonds,
intimacy, relations and associations.
 01 Hi or Hello (with person's name)

02 How are you?

03 How have you been?

04 What's up?

Greetings 05 What's new?

SOCIAL INTERACTION
06 Nice to meet you!

07 It's been a long time!

08 Good morning!
 TYPES OF SOCIAL
INTERACTIONS
01 SOCIAL EXCHANGE 03
CONFLICT
Individuals, groups, societies interact It occurs when two or more people oppose
in an effort to receive a reward for one another in social interactions,
their actions. reciprocally exerting social power in an
effort to attain the goals and prevent the
opponent from attaining them.

02 COMPETITION 04 COOPERATION
Competition is a contest between people Cooperation is the process of two or more
or groups of people for control over people working or acting together.
resources.
PURPOSE OR DESIRED EXAMPLES OF SOCIAL
OUTCOME-SOCIAL INTERACTION

SAYS "JENNIE" TO GET HER

CALLING ATTENTION.

SAYS "GOOD AFTERNOON"

GREETING

ASKS "WHAT IS YOUR OPINION

REQUESTING ABOUT THE EDUCATIONAL
INTERACTION SYSTEM

GIVES nod when the speaker says

AGREEING "technology has changed our lives"

GIVING
says "spicy" to the pizza she tasted.
COMMENT/STATEME
NT
 says "celine" to a friend when she sees a
naming (if not for personal
familiar brand clothing
enjoynment)

Tells the mother "bea is crying". so the

providing information
mother can give her milk

says "i love him" as she and her sister are

expressing feelings having a coffee in restaurant

says "thank you" when he receives a birthday gift

expressing social routines from his parents
 says "yes ma'am" whenthe teacher ask if
answering questions
they understand the lesson

says "i did it". when her classmate asks

expressing assertion
who did the assignment

says "oh my gosh that's beautiful" when

expressing exlamation
she sees the new bag
 Motivation Function
Motivation from the word "motive" which
means needs, wants, desires or drives within
the individual. It is the process of stimulating
people to actions to accomplish the desired
goals. Communication fulfills this function by
clarifying to the individual what is to be done,
how well he is doing and what can be done
SOME COMMUNICATIVE FUNCTION THAT FALL
UNDER MOTIVATION FUNCTION

• That's a good effort.

• You are doing well.
• Keep going.
• You're on the right track/lines.
• You have my support.
• I am proud of you.
• You can do it!
• Keep it up!
 schedule show interests in
communication- corcerns and
oriented meetings. solutions

get personal. encourage

COMMUNICATION conversational
TECHNIQUES input.
keep everyone in
TO MOTIVATE
the loop. keep the lines
OTHERS
open.
set clear
keep
directions and
communications
stick to it. positive.
 INFORMATION
Information as one of the functions of
communication is the fundamental
requirement of being able to adapt and
adjust oneself to the environment. Having
enough information is very important in
helping one or the organization to arrive
at a sound decision and take the right
Useful Expression in asking
information;
1.Excuse me...
2. Where can I?...
3. How can I?...
4. Can you tell me?...
5. I'd like to know...
6. Do you know?
Giving background
information:
1.As we know...
2. Based on my observation...
3. As we have all read...
4. What I understand...
 3 TYPES OF
INFORMATION
1.Downward-moving
MOVEMENT
communication
2. Upward-moving
communication
3. Horizontal-moving
EMOTIONAL
EXPRESSION
 Emotion Function is a communication permits the
expression of feelings and the satisfaction of social
needs.
According to Gross (1998-1999), emotional expression
refers to how one conveys emotional experience
through verbal and non-verbal behavior.
Ways of Expressions!
• That's wonderful
• That's fantastic
• Good job!
• Great!
• That's good Yey!
• I'm so happy!
• What a great idea!
FUNCTIONS OF EMOTIONS

• PREPARE US
FOR ACTIONS
• EMOTIONS
MOTIVATE FUTURE
 VOICE

Forms of BODY MOVEMENTS

AND FACIAL
Emotional EXPRESSIONS

Expressions!
 Voice
This study is the demonstration
of our rich emotional vocal
involving brief signals of
upwards of two dozen emotions
as awe, adoration, interest,
sympathy and embarassment.
Ooh, surprise! Those spontaneous sounds we make to express everything from elation
(woohoo) to embarrassment (oops) say a lot more about what we’re feeling than
previously understood, according to new UC Berkeley research
 Body movements
and facial expression
People often express their
emotions in the way that they
move, or even in their facial
expression. You can guess what
someone else is feeling by seeing
how the person moves and his or
her facial expression.
 Thank you
for Listening!
Have a great day ahead.
W h a t ha v e y o u
learned?